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Clinical Support Assistant
WellSpan Ephrata Community Hospital
Location : Gettysburg, PA, 17325
Job Type : Full Time
Date Posted : 1 December 2025
Clinical Support Assistant - Shared Specialty V Twin Drive - Days
Schedule
Full-Time, 40 hours/week
Monday - Friday: 8:30a - 5:00p or 8:00a - 4:30p
General Summary
Works as a member of the patient care delivery team, and as designated per established policies and procedures, assumes primary responsibilities for technical, multi-skilled direct and indirect patient care activities. Necessitates significant contact with all clinical and clerical staff, physicians and Advanced Practice Providers, patients and families warranting a high degree of interpersonal and customer service skills that promote a caring and healing environment.
Duties and ResponsibilitiesEssential Functions:
- Clinical Duties: - Obtains and documents reason for visit, patient vital signs, including temperature, blood pressure, pulse, respirations, pulse oximetry, height and weight. - Prepares patient for visit and/or procedure by assuring the patient is undressed and appropriately gowned. - Assists providers with examinations; can serve as a chaperone for exams of a personal nature. - Performs Point-of-Care (POC) testing which may include blood glucose, hemoccult and specific gravity testing. Performs quality control and maintains related records. - Collects specimens as directed using appropriate or specified equipment for collecting and handling specimens such as fingerstick blood glucose, urine dipstick and culture, urine pregnancy test, and hemoccult testing. - Performs EKG's and communicates results to providers. - Performs data entry of POC lab results into the patient's chart. - Assists with safely transporting patients via wheelchair when necessary. - Ensures all patient care areas are adequately stocked with unexpired supplies. Notifies supervisor when reorder points are reached. - Adheres to the Health Insurance Portability and Accountability Act (HIPAA) of 1996. - Possess the knowledge to keep patients safe in all areas of the patient care setting. - Maintains a visible presence in the clinical area in between tasks. - Provides outstanding service to all customers; fosters teamwork; and practices fiscal responsibility.
- Clerical Duties: - Assist with clinical care team in basket messages EXCEPT abnormal results, prescription renewals and clinical advice - Schedule appointments - Schedule urgent studies and referrals - Completion of patient forms - Monitor and assist with processing forms, faxes, paperwork of the clinical care team - Answer team line, emergency line, doctor line and back door line from MCC (if applicable)
Common Expectations:
- Demonstrates knowledge of the principles of growth and development over the lifespan of the assigned patient population.
- Demonstrates a commitment to patient, visitor, and staff by complying with all applicable safety regulations.
- Maintains cleanliness of work areas as required.
- Provides outstanding service to all customers; fosters teamwork; and practices fiscal responsibility through improvement and innovation.
QualificationsMinimum Education:
High School Diploma or GED RequiredWork Experience:
Less than 1 year Relevant experience. RequiredLicenses:
- Basic Life Support Upon Hire Preferred and
- Certified Nurse Aide Upon Hire Preferred
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- Life and accidental death insurance
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- Short term disability
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Belonging at WellSpan
Quality of Life
Established in 1800, Adams County includes the borough of Gettysburg, Pennsylvania. Home to more than 100,000 residents, the town is a mecca for Civil War history buffs and visitors who come to tour the Gettysburg National Battlefield and Gettysburg National Military Park and see the annual Civil War reenactment.
Also located here is Gettysburg College, which has a strong academic reputation in liberal arts. The county is steeped in heritage, and offers a peaceful, country atmosphere, yet is a convenient drive to Washington, D.C., Baltimore, MD and Harrisburg, PA. The area's diversity attracts a lively local music scene and is home to numerous restaurants and wineries, fresh-produce markets, a ski resort and more. Adams County residents can find local employment in health care, tourism, agriculture and manufacturing. (Patient population: 102,000)
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Freqently Asked Questions
In Gettysburg, a Clinical Support position demands proficiency in vital signs monitoring, point-of-care testing like blood glucose and EKG administration, and specimen collection. Mastery of HIPAA compliance and strong interpersonal skills are vital to ensure patient safety and seamless collaboration within clinical teams.
Daily activities include preparing patients for exams, documenting vital signs, assisting providers during procedures, and managing clinical supplies. The role blends technical tasks with clerical duties such as scheduling and message handling, fostering a supportive patient care atmosphere within the hospital.
Starting as a Clinical Support Assistant opens opportunities toward roles like Clinical Coordinator or Medical Assistant. Gettysburg’s healthcare facilities value experience in patient care and technical skills, which can lead to specialized certifications or supervisory positions within WellSpan and surrounding medical centers.
Gettysburg’s healthcare sector shows steady demand for Clinical Support Assistants due to its growing patient population and medical services expansion. Employers value candidates with certifications like BLS and CNA, reflecting the region’s focus on quality patient care and compliance.
Though a high school diploma is required, WellSpan Ephrata highly favors applicants with Basic Life Support (BLS) and Certified Nurse Aide (CNA) certifications, supporting their commitment to patient safety and clinical excellence in their Gettysburg facility.
Clinical Support Assistants at WellSpan Ephrata are integral in bridging patient care and administrative functions. They collaborate closely with physicians, nurses, and support staff, ensuring efficient flow of clinical data, patient prep, and fostering a healing environment aligned with the hospital’s high service standards.
WellSpan provides robust benefits including medical, dental, vision insurance, PTO bridging, and sign-on incentives. Employees benefit from stable medical premiums and supportive work culture, enhancing job satisfaction and retention for Clinical Support Assistants in the Gettysburg area.
Clinical Support Assistants in Gettysburg typically earn between $33,000 and $40,000 annually, reflecting local cost of living and healthcare demand. This compensation aligns well with regional standards, offering a balanced wage for entry-level healthcare support roles.
Challenges include managing multiple clinical and clerical responsibilities simultaneously and ensuring compliance with HIPAA regulations. WellSpan supports its staff through continuous training, clear protocols, and fostering teamwork to maintain a high-quality patient care environment.
WellSpan Ephrata emphasizes a multi-skilled, patient-centered approach combining technical patient care with administrative duties. This dual focus, supported by strong teamwork and innovation culture, sets it apart in delivering comprehensive clinical support within Gettysburg’s healthcare network.
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