Jobloria
Retail Sales Associate
American Freight
Location : Tolono, IL, 61880
Job Type : Full Time
Date Posted : 2 December 2025
Retail Sales Associate
Posting Details
Job Details
Description
The Retail Sales Associate is responsible for enhancing the experience of customers and driving profitable sales by providing proactive consultative sales assistance and support to the customer, achieving department standards and goals, and performing sales-support activities to maintain a clean, in-stock, orderly, and well-merchandised sales floor for conducting sales activities. Candidate must have day, evening, and weekend availability for our Full-Time roles. We have flexible scheduling for our Part-Time openings.
The Retail Sales Associate will also:
* Identify customer needs and provide appropriate solutions using approved selling practices and guidelines
* Meet or exceed associate performance standards consistently
* Understand website navigation, and proactively leverages technology in order to facilitate the customer experience and provide customer solutions when the product is not available in the store
* Maintain current knowledge of merchandise lines; product features, benefits, and availability; and, if applicable, delivery, installation, and/or service options to respond to customer needs
* Process customer transactions in the Point of Sale system, including sales, returns, and exchanges in accordance with authorized procedures
* Complete required training in the expected timeframe, and participate in ongoing learning opportunities
* Partner with other selling and sales support associates and cashiers to provide superior customer service (i.e., locate merchandise, assist customers, answer phones and ring register)
* Perform other duties as assigned
American Freight is an equal opportunity employer. We respect diversity and accordingly are an equal opportunity employer that does not discriminate on the basis of race, color, creed, religion, national origin, ancestry, citizenship status, age, sex, gender, gender identity or expression (including transgender status), sexual orientation, marital status, veteran status, physical or mental disability, genetic information, or any other characteristic protected by applicable federal, state or local laws. Our management is dedicated to ensuring the fulfillment of this policy with respect to hiring, placement, promotion, transfer, demotion, layoff, separation, recruitment, pay and other forms of compensation, access to facilities and programs, training and general treatment during employment.
Qualifications
Skills
Behaviors
Motivations
Education
Experience
Licenses & Certifications
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
You are using an unsupported browser.
Freqently Asked Questions
Tolono's retail sector is steadily growing, with a moderate number of openings for retail sales associates. Candidates with flexible availability and strong customer service skills, especially in stores like American Freight, tend to have a competitive edge in this area.
While formal certifications aren't mandatory, completing customer service and retail sales training can boost your profile in Tolono. Employers such as American Freight value associates who complete ongoing learning to stay updated on product knowledge and sales techniques.
Mastering consultative selling, product knowledge, and point-of-sale technology is essential. Additionally, honing communication skills and adaptability to assist customers effectively during day, evening, and weekend shifts enhances success in retail sales.
Daily tasks often include greeting customers, assessing their needs, managing inventory displays, processing transactions, and collaborating with team members to ensure a smooth shopping experience and well-maintained sales floor.
American Freight emphasizes consultative sales and technology use, encouraging associates to guide customers through both in-store and online options. Their flexible scheduling and focus on ongoing training distinguish their approach from other retail environments.
Candidates should be prepared for a dynamic environment requiring availability across various shifts, including weekends. The company’s commitment to diversity and inclusion fosters a supportive workplace, while associates benefit from training that sharpens sales and customer assistance skills.
Retail sales associates in Tolono usually earn between $11 and $15 per hour, reflecting local cost of living and retail demand. This range aligns with national averages for entry-level retail roles, with potential increases based on experience and performance.
Starting as a retail sales associate provides foundational customer service and sales expertise. Progression often involves advancing to supervisory roles, specialized product expert positions, or store management, especially when combined with continuous training and demonstrated leadership.
American Freight offers flexible schedules for part-time retail sales associates, accommodating various availability including evenings and weekends. This flexibility suits students or individuals balancing multiple commitments while gaining retail experience.
Chicago, ILPopular Searches for Retail Sales Associate