Retail Sales Associate
Posting Details
Job Details
Description
The Retail Sales Associate is responsible for enhancing the experience of customers and driving profitable sales by providing proactive consultative sales assistance and support to the customer, achieving department standards and goals, and performing sales-support activities to maintain a clean, in-stock, orderly, and well-merchandised sales floor for conducting sales activities. Candidate must have day, evening, and weekend availability for our Full-Time roles. We have flexible scheduling for our Part-Time openings.
The Retail Sales Associate will also:
* Identify customer needs and provide appropriate solutions using approved selling practices and guidelines
* Meet or exceed associate performance standards consistently
* Understand website navigation, and proactively leverages technology in order to facilitate the customer experience and provide customer solutions when the product is not available in the store
* Maintain current knowledge of merchandise lines; product features, benefits, and availability; and, if applicable, delivery, installation, and/or service options to respond to customer needs
* Process customer transactions in the Point of Sale system, including sales, returns, and exchanges in accordance with authorized procedures
* Complete required training in the expected timeframe, and participate in ongoing learning opportunities
* Partner with other selling and sales support associates and cashiers to provide superior customer service (i.e., locate merchandise, assist customers, answer phones and ring register)
* Perform other duties as assigned
American Freight is an equal opportunity employer. We respect diversity and accordingly are an equal opportunity employer that does not discriminate on the basis of race, color, creed, religion, national origin, ancestry, citizenship status, age, sex, gender, gender identity or expression (including transgender status), sexual orientation, marital status, veteran status, physical or mental disability, genetic information, or any other characteristic protected by applicable federal, state or local laws. Our management is dedicated to ensuring the fulfillment of this policy with respect to hiring, placement, promotion, transfer, demotion, layoff, separation, recruitment, pay and other forms of compensation, access to facilities and programs, training and general treatment during employment.
Qualifications
Skills
Behaviors
Motivations
Education
Experience
Licenses & Certifications
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
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Freqently Asked Questions
Savoy's retail sector experiences moderate demand for sales associates, influenced by local shopping centers and population trends. Job seekers often face competition due to several retail outlets nearby, but American Freight's reputation can provide an advantage in securing a position here.
While formal certifications aren't mandatory, courses in customer service, point-of-sale systems, or retail management offered by local community colleges in Savoy can enhance a candidate's profile and improve chances for advancement in retail sales roles.
Mastering effective communication, product knowledge, and technology use like POS systems is essential. Also, adaptability to flexible schedules and an ability to identify customer needs sets top retail sales associates apart, especially in busy environments.
Beginning as a retail sales associate can lead to roles such as store supervisor, inventory manager, or customer service specialist. Building strong sales records and leadership skills often pave the way for promotions within retail companies.
Typical duties include assisting customers with product selections, maintaining organized and well-stocked sales floors, processing transactions accurately, and collaborating with team members to ensure smooth store operations.
American Freight provides ongoing training opportunities tailored to sales associates, encouraging skill development in product knowledge and customer interaction techniques. This investment helps employees enhance their performance and career prospects.
At American Freight, associates benefit from a diverse and inclusive workplace culture with flexible scheduling options. The emphasis on consultative sales and teamwork creates a dynamic environment tailored to customer satisfaction and personal growth.
Retail sales associates in Savoy generally earn between $11 and $15 per hour, depending on experience and hours worked. Positions at companies like American Freight often include opportunities for bonuses tied to sales performance.
Yes, American Freight offers part-time roles with flexible scheduling, accommodating various availability preferences. This allows individuals balancing other commitments to gain retail experience in a supportive setting.
Retail stores in Savoy, including American Freight, often experience peak customer traffic during evenings and weekends. Having availability during these times significantly increases employability and the chance to meet sales goals.
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