Jobloria
Lead Business Systems Analyst
Deloitte
Location : San Jose, CA, 95113
Job Type : Full Time / Part Time
Salary : $131,560.00 - $149,700.00
Date Posted : 2 December 2025
Recruiting tips
From developing a stand out resume to putting your best foot forward in the interview, we want you to feel prepared and confident as you explore opportunities at Deloitte. Check out recruiting tips from Deloitte recruiters.Benefits
At Deloitte, we know that great people make a great organization. We value our people and offer employees a broad range of benefits. Learn more about what working at Deloitte can mean for you.Our people and culture
Our inclusive culture empowers our people to be who they are, contribute their unique perspectives, and make a difference individually and collectively. It enables us to leverage different ideas and perspectives, and bring more creativity and innovation to help solve our clients' most complex challenges. This makes Deloitte one of the most rewarding places to work.Our purpose
Professional development
From entry-level employees to senior leaders, we believe there’s always room to learn. We offer opportunities to build new skills, take on leadership opportunities and connect and grow through mentorship. From on-the-job learning experiences to formal development programs, our professionals have a variety of opportunities to continue to grow throughout their career.
Deloitte Services LP seeks a Lead Business Systems Analyst in San Jose, California
Work You’ll Do
Ensure that business needs are clearly understood and that the technology implemented meets the needs and expectations of the business. Interact directly with technical leads and project managers to understand functional and technical requirements and underlying business drivers and issues. Anticipate technical constraints and limitations. Understand and translate business requirements into effective solutions that promote high performance and an optimal user experience. Define customized solutions when necessary to deliver on business requirements. Develop solutions using workflows and triggers. Customize solutions using custom objects, workflows, page layouts, and fields. Build solutions that promote data integrity and apply with project standards. Understand implications of configuration and customization decisions and explain risks, technology costs, and benefits. Support all phases of the development lifecycle including analysis, development, and testing. Spearhead on-going support processes which include system upgrades, release planning, and change control processes. Understand users, roles, profiles, and permission sets for each instance. Create reports, dashboards, and validation rules and provide consultation on how to improve user productivity and support technical design sessions and system integration efforts. Provide insight in managing system configuration specifications, training manuals, and other internal system documentation. Monitor daily progress against project delivery plans and status of deliverables. Will commute within the San Jose, California area to consult with clients concerning the above job duties.
Requirements
- Bachelor's (or higher) degree in Computer Science, Management Information Systems, Engineering, Electronic Engineering, or related field (willing to accept foreign education equivalent)
- Eighteen (18) months of experience as Lead Business Systems Analyst or related occupation gaining business systems analysis experience.
- Position requires eighteen (18) months of experience in the following:
- performing ServiceNow implementation tasks, including requirements gathering, solution design, configuration, testing, and integration;
- developing business strategies and objectives by studying business functions, gathering information, and evaluating output requirements;
- eliciting and documenting functional requirements for technical solutions to business issues;
- coordinating product testing, analyzing results, and confirming product solution matches the documented business need;
- collaborating with application developers, designers, and architects to ensure a shared understanding of the business model and the detailed function requirements and to provide insight into technical designs;
- supporting customer implementation and solution development projects by providing business and data analysis;
- monitoring progress of projects by tracking activity, resolving issues, recommending actions and providing project management and Business Stakeholders with regular extensive updates on deliverable timeline and project status; and
- leading system integration efforts, controlling project scope, coordinating with an offshore team, monitoring project milestones, and change requests.
- Less than 10% domestic travel outside of normal commuting distance.
Other
Salary: $131,560.00 - $149,700.00
If offered employment, must have legal right to work in U.S. EOE, including disability/veterans.
Recruiting tips
From developing a stand out resume to putting your best foot forward in the interview, we want you to feel prepared and confident as you explore opportunities at Deloitte. Check out recruiting tips from Deloitte recruiters.
Benefits
At Deloitte, we know that great people make a great organization. We value our people and offer employees a broad range of benefits. Learn more about what working at Deloitte can mean for you.
Our people and culture
Our inclusive culture empowers our people to be who they are, contribute their unique perspectives, and make a difference individually and collectively. It enables us to leverage different ideas and perspectives, and bring more creativity and innovation to help solve our clients' most complex challenges. This makes Deloitte one of the most rewarding places to work.
Our purpose
Deloitte’s purpose is to make an impact that matters for our people, clients, and communities. At Deloitte, purpose is synonymous with how we work every day. It defines who we are. Our purpose comes through in our work with clients that enables impact and value in their organizations, as well as through our own investments, commitments, and actions across areas that help drive positive outcomes for our communities. Learn more.
Professional development
From entry-level employees to senior leaders, we believe there’s always room to learn. We offer opportunities to build new skills, take on leadership opportunities and connect and grow through mentorship. From on-the-job learning experiences to formal development programs, our professionals have a variety of opportunities to continue to grow throughout their career.
As used in this posting, "Deloitte" means Deloitte Services LP, a subsidiary of Deloitte LLP. Please see www.deloitte.com/us/about for a detailed description of the legal structure of Deloitte LLP and its subsidiaries.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law.
Requisition code: 314169
Job ID 314169
Freqently Asked Questions
In San Jose's competitive tech scene, a Lead Business Systems Analyst must exhibit advanced leadership in coordinating cross-functional teams, deep expertise in system integration, and strategic foresight in aligning IT solutions with business goals. Unlike general analysts, they also manage complex project scopes and mentor junior analysts to enhance delivery quality.
Career growth in Silicon Valley for Business Systems Analysts often includes transitioning from detailed requirement gathering to owning end-to-end project lifecycles. Aspiring leads develop skills in stakeholder management, advanced analytics, and system customization, positioning themselves for roles that demand both technical acumen and strategic business insight.
A Lead Business Systems Analyst typically bridges technical teams and business stakeholders, translating complex requirements into actionable system designs. Their day involves guiding solution development, overseeing system testing, and ensuring alignment with organizational standards, which distinguishes them from senior analysts who may focus more on analysis than leadership.
Deloitte emphasizes continuous learning through tailored mentorship programs, leadership workshops, and access to cutting-edge tools for Lead Business Systems Analysts. In San Jose, these opportunities are designed to keep pace with the region’s innovative environment, fostering skill enhancement aligned with both business and technological advancements.
San Jose’s tech ecosystem creates a high-demand scenario where Deloitte’s reputation for innovation and inclusivity attracts top talent. The competition for Lead Business Systems Analyst roles here involves candidates with robust technical backgrounds and proven leadership abilities, making the selection process rigorous but rewarding.
For Deloitte’s San Jose roles, certifications like CBAP or PMP, alongside hands-on experience with ServiceNow and Salesforce platforms, are highly valued. Proficiency in workflow automation and system customization also boosts candidacy, aligning with Deloitte’s focus on delivering tailored, high-performance business solutions.
Candidates can anticipate a salary ranging from approximately $131,560 to $149,700 annually for this role in San Jose. This compensation reflects the region's high cost of living and Deloitte’s commitment to rewarding expertise in business systems analysis and leadership within the technology sector.
Deloitte fosters an inclusive and collaborative culture that encourages Lead Business Systems Analysts to contribute unique perspectives and innovate solutions. This environment supports continuous professional growth and meaningful impact, which is particularly dynamic within the diverse and fast-paced San Jose tech community.
Consulting in San Jose demands navigating fast-changing technology landscapes and diverse client needs. Deloitte equips Lead Business Systems Analysts with comprehensive training in stakeholder engagement, agile methodologies, and technical adaptability to ensure solutions are both innovative and aligned with business objectives.
Deloitte’s emphasis on inclusive culture, broad professional development, and cutting-edge technology platforms sets its Lead Business Systems Analyst role apart. Unlike some firms, Deloitte integrates mentorship and continuous learning into daily work, fostering leadership skills alongside technical expertise within San Jose’s competitive market.
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