Warehouse Associate
Posting Details
Job Details
Description
The Warehouse Associate position exists to ensure effective movement and management of inventory between the dock, sales floor, product repair, customer pickup and delivery. This role ensures the proper evaluation and shipping of merchandise and managing inventory flow. The Warehouse Associate is also responsible to unload trailers (Receiving). Individual contributor within a designated unit.
Job Duties:
- Fills order requests, stage merchandise and load for timely shipments (Shipping).
- Evaluates products and moves to designated zones for processing (Receiving)
- Moves merchandise between dock, stockroom staging area, sales floor, customer pick-up or delivery, and removal of 'sold' merchandise from sales floor
- Audits and maintains accuracy of HFM (Hold for Merchandise) staging area
- Responsible for the assembly merchandise
- Assembles and disassembles fixtures for seasonal flexes or floor plan changes
- Processes receipts and ensures inventories are controlled, monitored, and logged
- Creates required documentation to log all shipments and deliveries to customers
- Ensures customer service through timely, attentive and friendly service during all customer pick-ups and inquiries
- Reports and responds to Store Management about unsafe and/or unethical conditions
- Develops "team" environment with the sales floor, providing timely movement of merchandise setting floor to presentation standards
- Protects Company assets by following company policies and direction for customer pick-up procedures
- Performs daily housekeeping, including cleaning and straightening, etc.
- Miscellaneous duties as required, including as extra sales help as needed once cross trained
- Moves merchandise between dock, sales floor, customer pick-up or delivery and removal of 'sold' merchandise from sales floor in a timely manner
- Maintains safe/clean receiving area
- Assists customers by delivering items to their car, assisting them in loading and securing of merchandise
Requirements:
Must be able to lift and move at least fifty (50) pounds in weight to maintain flow and replenishment of merchandise.American Freight is an equal opportunity employer. We respect diversity and accordingly are an equal opportunity employer that does not discriminate on the basis of race, color, creed, religion, national origin, ancestry, citizenship status, age, sex, gender, gender identity or expression (including transgender status), sexual orientation, marital status, veteran status, physical or mental disability, genetic information, or any other characteristic protected by applicable federal, state or local laws. Our management is dedicated to ensuring the fulfillment of this policy with respect to hiring, placement, promotion, transfer, demotion, layoff, separation, recruitment, pay and other forms of compensation, access to facilities and programs, training and general treatment during employment. The Company maintains an internal complaint procedure to address any concerns regarding the hiring process. Any complaints can be directed by email to TitleVIIcoordinator@americanfreight.us or by toll-free phone call at 1- 855-733-4357.
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Education
Experience
Licenses & Certifications
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
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Freqently Asked Questions
Warehouse associates in Newport News often need to handle lifting and moving items up to 50 pounds regularly. The job demands stamina for tasks like unloading trailers, staging merchandise, and assisting customers, making physical fitness a key part of daily success in this role.
Newport News has a steady demand for warehouse associates due to its active shipping and distribution centers. While opportunities exist, competition varies by company, with firms like American Freight often hiring to keep up with local retail logistics needs.
American Freight emphasizes a teamwork-driven environment where associates interact closely with sales floor staff and customers. This role combines inventory management with customer service, which can offer more diverse daily tasks compared to warehouse-only positions.
American Freight promotes an inclusive, equal opportunity workplace that values diversity and ethical treatment. Warehouse associates can expect a supportive atmosphere with clear policies to handle workplace concerns and a focus on safety and customer assistance.
Beyond basic lifting and inventory tasks, proficient associates excel in multitasking, maintaining accuracy in shipment documentation, and managing efficient merchandise flow between docks and sales floors. Communication skills and safety awareness also contribute to advancing beyond entry-level.
Warehouse associates often handle fixture assembly for seasonal changes, audit inventory areas, and assist customers with pickups. Their role extends to maintaining safety standards and supporting sales floor readiness, making them pivotal in overall retail logistics.
Warehouse associates in Newport News generally earn between $13 and $18 per hour, influenced by experience, shift timings, and specific company benefits. Positions at companies like American Freight may offer competitive wages aligned with retail distribution demands.
The role requires associates to engage directly with customers during pickups, assisting with loading and securing merchandise. This blend of warehouse duties and customer interaction ensures timely service and supports positive shopping experiences.
While no strict certifications are mandated, familiarity with OSHA safety standards and forklift operation can be advantageous in Newport News warehouses, enhancing an associate's effectiveness and compliance within busy distribution environments.
Warehouse associates can advance into supervisory roles, inventory control specialists, or logistics coordinators, especially in companies like American Freight that value internal promotion. Gaining cross-training and leadership skills accelerates upward mobility.