Jobloria
Account Manager
Fiserv
Location : Milwaukee, WI, 53202
Job Type : Full Time / Part Time
Date Posted : 1 December 2025
Requisition IDR-10375400Date posted11/18/2025End Date11/26/2025CityMilwaukeeState/RegionWisconsinCountryUnited StatesAdditional LocationsLincoln, Nebraska; Omaha, NebraskaLocation TypeOnsite
Requisition IDR-10375400
Date posted11/18/2025
End Date11/26/2025
CityMilwaukee
State/RegionWisconsin
CountryUnited States
Additional LocationsLincoln, Nebraska; Omaha, Nebraska
Location TypeOnsite
We’re Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one another millions of times a day – quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we’re involved. If you want to make an impact on a global scale, come make a difference at Fiserv.
Account ManagerThis role is not eligible to be performed in Colorado, California, District of Columbia, Hawaii, Illinois, Maryland, Minnesota, New Jersey, New York, Nevada, Rhode Island or Washington.
It is unlawful to discriminate against a prospective employee due to the individual's status as a veteran.
Fiserv is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, gender identity, sexual orientation, age, disability, protected veteran status, or any other category protected by law.
Fiserv does not accept resume submissions from agencies outside of existing agreements. Please do not send resumes to Fiserv associates. Fiserv is not responsible for any fees associated with unsolicited resume submissions.
Please be aware of fraudulent job postings that are not affiliated with Fiserv. Fraudulent job postings may be used by cyber criminals to target your personally identifiable information and/or to steal money or financial information. Any communications from a Fiserv representative will come from a legitimate Fiserv email address.
Calling all innovators – find your future at Fiserv.
Job Title
What does a great Account Manager do at Fiserv?
A great Account Manager at Fiserv owns the operational relationship with assigned clients across the enterprise, ensuring quality delivery and ongoing maintenance of products and services. You will be the primary operational contact who coordinates resources, resolves issues, and works closely with Relationship Managers to represent client needs internally. Your focus is practical: keep service delivery reliable, escalate effectively, and create opportunities for expanded business through strong client experiences and clear communication.
What you will do:
Serve as primary operational contact for assigned client accounts, owning day-to-day issue resolution and escalation.
Coordinate cross-functional Fiserv teams to deliver and maintain product and service commitments.
Track service delivery against SLAs and drive corrective actions to improve client satisfaction.
Oversee onboarding, implementations and project governance for assigned accounts.
Identify operational risks and lead remediation plans to reduce service interruptions.
Surface revenue or renewal opportunities to Relationship Managers through ongoing client engagement.
What You Will Need To Have:
3+ years’ experience supporting banking or financial technology clients.
2+ years’ experience managing client relationships or service delivery for multiple stakeholders.
2+ years’ experience coordinating cross-functional project work or implementations.
Proficiency in Microsoft Office (Excel, PowerPoint, Word) with experience producing client reports or executive presentations.
Ability and willingness to travel 10–25% of the time.
What Would Be Great To Have:
Knowledge of Fiserv systems and solution sets.
5+ years’ experience in banking/financial technology or related operations.
Bachelor’s degree in Finance, Business or related field.
Demonstrated customer service and conflict management capabilities; experience escalating to executive stakeholders.
Project management experience and proven ability to manage complex, multi-stakeholder accounts.
Please note that salary ranges provided for this role on external job boards are salary estimates made by outside parties and may not be accurate.
Thank you for considering employment with Fiserv. Please:
Apply using your legal nameOur commitment to Equal Opportunity:
If you have a disability and require a reasonable accommodation in completing a job application or otherwise participating in the overall hiring process, please contact AskHR.US@fiserv.com . Please note our AskHR representatives do not have visibility to your application status. Current associates who require a workplace accommodation should refer to Fiserv’s Disability Accommodation Policy for additional information.
Note to agencies:
Warning about fake job posts:
Unique Suite of Solutions#FiservProudCorporate Social ResponsibilityGlobal LeadershipUnique Suite of Solutions#FiservProudBenefitsMedical, Vision and Dental Benefits
Comprehensive benefit plans to suit your unique needs
Fuel Your Life Wellness Program
Resources to elevate your well-being
401k, Employee Stock Purchase Plans and Incentives & Bonuses
When Fiserv performs well, so does your financial health
Employee Resource Groups
Celebrating inclusion in the workplace
Paid Time Away
Providing the time off to manage personal needs
Freqently Asked Questions
In Milwaukee's fintech landscape, exceptional account managers excel at cross-team coordination, proactive issue resolution, and client communication. Deep understanding of financial products combined with strong analytical skills and adaptability to fast-paced environments sets them apart in managing complex client portfolios effectively.
Advancing as an account manager often involves honing project management expertise, expanding client relationship responsibilities, and gaining industry certifications. Developing leadership skills and specializing in niche sectors like payments or banking technology can open doors to senior roles and strategic account management positions.
Managing diverse stakeholders requires balancing competing priorities, ensuring clear communication, and swiftly resolving operational hiccups. Navigating these challenges demands strong organizational skills, the ability to escalate issues effectively, and maintaining client satisfaction through consistent service delivery.
Certifications such as Certified Management Accountant (CMA) or Project Management Professional (PMP) are valued in Wisconsin fintech. These credentials demonstrate proficiency in finance and project coordination, enhancing credibility with clients and employers in the competitive Milwaukee market.
Milwaukee's fintech hub offers a moderately competitive market with a steady demand for skilled account managers. Lincoln and Omaha present smaller but growing opportunities, often favoring candidates with multi-state operational expertise and flexibility to travel between locations.
Fiserv offers comprehensive medical, dental, and vision plans alongside a wellness program supporting overall health. Their 401k matching, stock purchase plans, and inclusive employee resource groups foster financial security and a supportive workplace culture, enhancing account managers' engagement.
At Fiserv, account managers uniquely integrate operational oversight with client relationship maintenance, emphasizing cross-functional teamwork to ensure product reliability. The role's focus on both escalation management and revenue opportunities within a global fintech leader sets it apart from peers.
Account managers at Fiserv are expected to act as the primary operational liaison, promptly addressing client concerns and coordinating internal teams. They must balance reactive problem-solving with proactive identification of growth opportunities, ensuring seamless service delivery across diverse client accounts.
Account managers in Milwaukee's fintech industry typically earn between $70,000 and $95,000 annually, depending on experience and specific responsibilities. Factors such as travel requirements and proficiency with financial technology solutions can influence compensation within this range.
Milwaukee offers robust public transportation and accessible road networks, facilitating commutes for onsite account managers. Proximity to downtown and corporate campuses reduces travel time, but candidates should consider peak-hour traffic and parking availability when planning daily routes.
Sun Prairie, WI