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Director, Academic Technology
UMass Medical School
Location : Worcester, MA, 01608
Job Type : Full Time
Salary : $175,000.00/Yr
Date Posted : 1 December 2025
Job Number: 2025-48630
Category:Information Technology
Location: Worcester, MA
Shift:Day
Exempt/Non-Exempt:Exempt
Business Unit:UMass Chan Medical School
Department:School - IT-Academic Technology - W875012
Job Type:Full-Time
Union Code:Non Union Position -W60- Non Unit Professional
Num. Openings: 1
Post Date: Nov. 13, 2025
Work Location:Hybrid
Salary Minimum:USD $155,000.00/Yr.
Salary Maximum:USD $175,000.00/Yr.
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Director, Academic Technology
Job Number: 2025-48630
Category:Information Technology
Location: Worcester, MA
Shift:Day
Exempt/Non-Exempt:Exempt
Business Unit:UMass Chan Medical School
Department:School - IT-Academic Technology - W875012
Job Type:Full-Time
Union Code:Non Union Position -W60- Non Unit Professional
Num. Openings: 1
Post Date: Nov. 13, 2025
Work Location:Hybrid
Salary Minimum:USD $155,000.00/Yr.
Salary Maximum:USD $175,000.00/Yr.
POSITION SUMMARY:
Under the general direction of the Associate Chief Information Officer or designee, the Director of Academic Technology is responsible for the strategic planning, resourcing, programming and implementation of institutional software for supporting academic operations at the University of Massachusetts Medical School. This includes designing, developing and implementing and supporting various technological solutions to enable academic operations and continuous process improvement. In addition, he/she will serve as SME, and consultant to the Medical School students, faculty and staff. He/she will perform diverse and complex duties in a manner consistent with a dynamic and active academic education and research community.
ESSENTIAL FUNCTIONS:
Management Process
- Develop goals around Academic Technology at the Medical School. Socialize and gain adoption of those goals across the various constituents
- Promote the collaboration tools for the academic mission across the five UMass campuses through education and community building.
- Ensure that the appropriate academic systems are available for students, faculty and staff at UMMS
- Lead the evolution, installation, maintenance, configuration, and customization of the academic infrastructure and facilitate the strategic needs of the academic community
- Develop recommendations for creating a collaborative environment for end user services, infrastructure access and the evaluation of new technologies/products
- Manage and lead the academic development team supporting Student Information Systems and integrations, ensuring effective team management and delivery.
Coaching
- Facilitate accommodations and solutions for the academic community related to IT services and infrastructure utilization that are outside of standard School practices
- Lead the Academic Technology governance process for managing the delivery of academic based requests
- Develop the model for providing the sustainable support required for academic initiatives at a campus-wide level, as well as the ability to support the individual departments in the administration and support of their local environments
- Coordinate and provide resource to activities in support of UMMS' three graduate schools and academic offices
- Assist or lead in the coordination of optimizing academic processes and automating academic systems [identification, build and acquisition
Consulting
- Provide consultation to UMass students and faculty in the utilization of local support environments and academic tools for education
- Provide technical resource for quality assurance, debugging/tuning and in the software development architectures for the three UMMS schools and academic offices
Compliance
- Conduct and manage technology education programs, workshops and conferences
- Develop and manage sustainable budget models for academic initiatives
- Coordinate support services and models for current and future services
- Encourage that department based academic IT systems meet all university, state and federal requirements for data sharing, integrity, security and business continuity
REQUIRED QUALIFICATIONS:
- Bachelor's Level Degree in Information Systems Management or Computer Science related majors
- 5 years of management/supervisory experience in large IT organization with at least 4 in the field of academic/research IT and 3 years in an Academic Medical Center
- Demonstrated strategic thinking abilities and an enterprise-wide perspective, effective negotiator and consensus builder in an academic setting and will have a collaborative leadership style with excellent interpersonal, written and oral communication skills
- Strong project management skills
- Excellent written and verbal communication skills with technical and non-technical users
- Strong interpersonal and consensus-building skills
- Ability to lead, manage, and deal with ambiguity in a dynamic and growing research community
PREFERRED QUALIFICATIONS:
- Master's Level Degree or equivalent
- Masters in Computers Engineering or Computer Science, MBA or equivalent degree(s), with proven experience in providing solutions in a academic environment
- Demonstrate data proficiency and prior experience managing development teams
- In-depth understanding of PeopleSoft Campus Solutions
Posting Disclaimer:
This job posting outlines the primary responsibilities and qualifications for the role but is not intended to be an exhaustive list. Duties and expectations may evolve in response to the needs of the department and the broader institution.
In alignment with our commitment to pay transparency, the base salary range for this position is listed above (exclusive of benefits and retirement). At UMass Chan Medical School, final base salary offers are determined based on a combination of factors, including your skills, education, and relevant experience. We also consider internal equity to ensure fair and consistent compensation across our teams.
Please note that the range provided reflects the full base salary range for this position. Offers are typically made within the midrange to allow for future growth and development within the role.
In addition to base pay, UMass Chan offers a comprehensive Total Rewards package, which includes paid time off, medical, dental, and vision coverage, and participation in a 401(a)-retirement plan, with the option to contribute to a voluntary 403(b) plan.
UMass Chan welcomes all qualified applicants and complies with all state and federal anti-discrimination laws.
Freqently Asked Questions
Worcester's academic and healthcare sectors make for a moderately competitive market for leadership roles in academic technology. Institutions like UMass Medical School attract seasoned professionals, so candidates with a blend of IT management and academic experience typically stand out in this localized talent pool.
While not always mandatory, certifications in project management (PMP), ITIL, and expertise in platforms like PeopleSoft campus solutions are highly regarded. Familiarity with academic IT systems and compliance with Massachusetts state regulations enhances a candidate’s profile for these leadership positions.
This role demands an enterprise-wide perspective focusing on academic mission enablement, requiring skills in consensus-building among faculty and staff, steering academic software initiatives, and integrating technology with educational objectives—qualities that differentiate it from typical IT director positions.
Daily tasks revolve around coordinating academic tech infrastructure, managing cross-campus collaboration tools, overseeing student information systems, and providing consultative support to faculty and students, all tailored to foster a dynamic educational and research atmosphere.
Specializing in academic technology opens pathways to executive roles in higher education IT leadership or cross-disciplinary positions bridging education and research. This niche expertise often leads to influential roles in university-wide technology strategy and governance.
Challenges include balancing diverse stakeholder needs across multiple campuses, ensuring compliance with stringent healthcare and academic data regulations, and driving technology adoption in a complex, evolving medical education setting that demands both innovation and stability.
The director aligns IT initiatives with academic goals, fostering collaboration across UMass campuses. They manage resources strategically, support graduate schools, and steer technology governance processes to ensure technology solutions bolster the institution’s educational and research missions.
Salary ranges from $155,000 to $175,000 annually, reflecting the role's seniority and specialized expertise. Beyond base pay, UMass Medical School offers comprehensive benefits including retirement plans, health coverage, and paid time off, enhancing total compensation in the Worcester academic job market.
The role supports a hybrid work model, balancing on-site presence in Worcester with remote collaboration. This flexibility aids in managing cross-campus academic technologies while addressing evolving workplace norms in higher education IT leadership.
Success hinges on strong project management, strategic planning, and proficiency with academic software systems like PeopleSoft. Equally important are communication skills that foster consensus among diverse academic stakeholders and leadership abilities to navigate a complex educational environment.
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