Retail Sales Associate
Posting Details
Job Details
Description
The Retail Sales Associate is responsible for enhancing the experience of customers and driving profitable sales by providing proactive consultative sales assistance and support to the customer, achieving department standards and goals, and performing sales-support activities to maintain a clean, in-stock, orderly, and well-merchandised sales floor for conducting sales activities. Candidate must have day, evening, and weekend availability for our Full-Time roles. We have flexible scheduling for our Part-Time openings.
The Retail Sales Associate will also:
* Identify customer needs and provide appropriate solutions using approved selling practices and guidelines
* Meet or exceed associate performance standards consistently
* Understand website navigation, and proactively leverages technology in order to facilitate the customer experience and provide customer solutions when the product is not available in the store
* Maintain current knowledge of merchandise lines; product features, benefits, and availability; and, if applicable, delivery, installation, and/or service options to respond to customer needs
* Process customer transactions in the Point of Sale system, including sales, returns, and exchanges in accordance with authorized procedures
* Complete required training in the expected timeframe, and participate in ongoing learning opportunities
* Partner with other selling and sales support associates and cashiers to provide superior customer service (i.e., locate merchandise, assist customers, answer phones and ring register)
* Perform other duties as assigned
American Freight is an equal opportunity employer. We respect diversity and accordingly are an equal opportunity employer that does not discriminate on the basis of race, color, creed, religion, national origin, ancestry, citizenship status, age, sex, gender, gender identity or expression (including transgender status), sexual orientation, marital status, veteran status, physical or mental disability, genetic information, or any other characteristic protected by applicable federal, state or local laws. Our management is dedicated to ensuring the fulfillment of this policy with respect to hiring, placement, promotion, transfer, demotion, layoff, separation, recruitment, pay and other forms of compensation, access to facilities and programs, training and general treatment during employment.
Qualifications
Skills
Behaviors
Motivations
Education
Experience
Licenses & Certifications
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
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Freqently Asked Questions
Hamilton's retail sector shows steady demand for sales associates, with American Freight being one of the prominent employers. Candidates often face moderate competition due to the city's size and retail density, so showcasing customer service skills and flexible availability can improve hiring chances in this market.
While formal certifications aren't mandatory, completing retail sales or customer service training programs can enhance your profile. Local employers like American Freight appreciate associates familiar with POS systems and product knowledge, and Ohio's retail environment encourages ongoing skill development to stay competitive.
Emphasizing communication, proactive customer engagement, and familiarity with point-of-sale technology is crucial. Retail sales associates must also demonstrate adaptability for variable shifts and a knack for maintaining organized, attractive sales floors, boosting both customer experience and sales performance.
Starting as a retail sales associate often opens doors to supervisory or store management roles. Demonstrating leadership, mastering inventory processes, and understanding sales analytics can propel career advancement within retail operations or transition into broader merchandising and customer service positions.
Daily activities include assisting customers with product choices, handling transactions, restocking merchandise, and ensuring a clean, well-organized sales floor. Associates also collaborate with team members to address customer inquiries and may use digital tools to locate out-of-stock items or arrange deliveries.
American Freight emphasizes consultative sales, encouraging associates to actively identify customer needs and offer tailored solutions. The company supports flexible scheduling and values associates who leverage technology to enhance shopping experiences, setting it apart from more transactional retail environments.
American Freight fosters an inclusive work culture that respects diversity and equal opportunity. Associates benefit from flexible schedules, ongoing training, and a team-oriented environment that values proactive customer service, which makes working in Hamilton's store both engaging and supportive.
Retail sales associates in Hamilton typically earn between $11 and $15 per hour, depending on experience and shift flexibility. American Freight offers competitive wages within this range, along with potential incentives tied to sales performance and customer service excellence.
Yes, American Freight offers both part-time and full-time roles with flexible scheduling. Demonstrating consistent performance and availability during peak hours can increase your chances of securing full-time employment within their Hamilton location.
Associates at American Freight focus heavily on consultative selling and using technology to assist customers when products aren’t physically available. This proactive, solution-driven approach combined with maintaining merchandising standards distinguishes their retail sales associates in the Hamilton market.
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