Assistant Director, Billing Operations

Success in this role hinges on strong team management, clear communication, and strategic oversight of billing workflows. An effective assistant director fosters collaboration while ensuring billing accuracy and compliance, crucial for maintaining efficient high-volume invoicing processes.

While supervisors focus on daily task coordination and staff oversight, the Assistant Director drives process improvements, cross-department collaboration, and policy adherence at a higher strategic level. This role demands broader leadership and operational optimization skills.

Professionals often progress to Director of Billing or Operations roles, expanding responsibilities to encompass full departmental leadership, budgeting, and strategic planning. Advanced expertise in legal billing and e-billing systems also opens doors to executive-level positions.

Certifications like Certified Billing Specialist (CBS) or credentials related to legal billing software are highly regarded locally. Chicago’s competitive market values candidates who demonstrate both technical proficiency and leadership in billing compliance.

Chicago’s financial and legal sectors maintain steady demand for billing operations managers. However, competition is strong due to a concentration of law firms and corporations, making leadership experience and specialized billing knowledge vital for standing out.

At Liberty Personnel Services, the role involves balancing high-volume billing accuracy with client satisfaction. Navigating intricate legal billing requirements and collaborating across departments in a fast-paced environment are key challenges requiring robust problem-solving skills.

The company emphasizes mentorship and continuous process improvement, offering opportunities to lead teams and innovate billing workflows. Employees are encouraged to engage with cross-functional teams, enhancing leadership capacities and industry-specific expertise.

Positions typically offer between $140,000 and $160,000 annually, reflecting the seniority and complexity of managing billing processes in a legal or corporate environment within Chicago’s cost-of-living framework.

By ensuring timely, accurate invoicing and swiftly resolving billing disputes, the assistant director directly impacts client trust and satisfaction. Leading a well-trained team to uphold billing standards strengthens the company’s professional reputation.

Expertise in e-billing systems is crucial given the increasing reliance on electronic invoicing and compliance monitoring. Proficiency streamlines billing cycles, reduces errors, and facilitates collaboration with departments like risk and pricing.