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Retail Sales Associate
American Freight
Location : Philo, IL, 61864
Job Type : Full Time
Date Posted : 2 December 2025
Retail Sales Associate
Posting Details
Job Details
Description
The Retail Sales Associate is responsible for enhancing the experience of customers and driving profitable sales by providing proactive consultative sales assistance and support to the customer, achieving department standards and goals, and performing sales-support activities to maintain a clean, in-stock, orderly, and well-merchandised sales floor for conducting sales activities. Candidate must have day, evening, and weekend availability for our Full-Time roles. We have flexible scheduling for our Part-Time openings.
The Retail Sales Associate will also:
* Identify customer needs and provide appropriate solutions using approved selling practices and guidelines
* Meet or exceed associate performance standards consistently
* Understand website navigation, and proactively leverages technology in order to facilitate the customer experience and provide customer solutions when the product is not available in the store
* Maintain current knowledge of merchandise lines; product features, benefits, and availability; and, if applicable, delivery, installation, and/or service options to respond to customer needs
* Process customer transactions in the Point of Sale system, including sales, returns, and exchanges in accordance with authorized procedures
* Complete required training in the expected timeframe, and participate in ongoing learning opportunities
* Partner with other selling and sales support associates and cashiers to provide superior customer service (i.e., locate merchandise, assist customers, answer phones and ring register)
* Perform other duties as assigned
American Freight is an equal opportunity employer. We respect diversity and accordingly are an equal opportunity employer that does not discriminate on the basis of race, color, creed, religion, national origin, ancestry, citizenship status, age, sex, gender, gender identity or expression (including transgender status), sexual orientation, marital status, veteran status, physical or mental disability, genetic information, or any other characteristic protected by applicable federal, state or local laws. Our management is dedicated to ensuring the fulfillment of this policy with respect to hiring, placement, promotion, transfer, demotion, layoff, separation, recruitment, pay and other forms of compensation, access to facilities and programs, training and general treatment during employment.
Qualifications
Skills
Behaviors
Motivations
Education
Experience
Licenses & Certifications
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
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Freqently Asked Questions
Thriving as a retail sales associate in Philo demands strong interpersonal communication, product knowledge, and adaptability to both day and weekend shifts. Familiarity with point-of-sale systems and a tech-savvy approach to assist customers online or in-store is increasingly valuable in local retail environments.
Philo's retail sector has moderate demand for sales associates, with local stores like American Freight occasionally expanding teams. Seasonal fluctuations influence hiring, but consistent customer service and flexibility in scheduling can give applicants an edge over others in this semi-rural market.
Starting as a retail sales associate opens pathways to supervisory roles, inventory management, or store operations within retail sales. Demonstrating proficiency in sales targets, customer engagement, and product expertise can accelerate promotions in companies like American Freight or similar retail chains.
American Freight emphasizes consultative selling and technology utilization to enhance customer experience, setting it apart locally. Their flexible scheduling and dedication to diversity create a unique workplace culture for retail sales associates compared to smaller independent stores in Philo.
American Freight equips retail sales associates with comprehensive training on their point-of-sale systems, ensuring smooth processing of sales, returns, and exchanges. This structured approach helps associates maintain accuracy and efficiency, crucial in a fast-paced retail environment.
Retail sales associates in Philo generally earn between $11 and $15 per hour. Full-time positions at American Freight can offer competitive wages within this range, influenced by experience and sales performance, aligning with regional retail market standards.
While formal certifications aren't mandatory, completing customer service or retail management courses recognized in Illinois can enhance job prospects. Employers in Philo value proven skills in sales techniques and familiarity with retail technology platforms.
A retail sales associate at American Freight in Philo often balances daytime, evening, and weekend shifts, reflecting the store's full-time and part-time scheduling flexibility. Responsibilities include merchandising, customer assistance, and teamwork to maintain an orderly sales floor.
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