Office Manager
Posting Details
Job Details
Description
LOCATION:North West Valley Corps
STATUS:Full Time – 40 Hrs Wk
MISSION STATEMENT:
The Salvation Army, an international movement, is an evangelical part of the universal Christian Church. Its message is based on the Bible. Its ministry is motivated by the love of God. Its mission is to preach the gospel of Jesus Christ and to meet human needs in His name without discrimination.
QUALIFICATIONS:
- High School Diploma or equivalent
- Completion of Background Check with satisfactory result
- Maintain current and valid Arizona State Driver’s license
- Associates Degree or 2 years commensurate experience in an office setting
- Communicate efficiently, written and verbal
- Proficiency with Microsoft Word, Excel and Lotus Notes
- Possess active listening skills and communicate information effectively
- Knowledgeable of basic economic and accounting principles, banking and the analysis and reporting of financial data
- Be physically able to lift 40 pounds and in reasonable good health
- Ability to multi-task, be flexible and manage a variety of concurrent fiscal responsibilities
RESPONSIBILITIES:
Basic
- Pick up mail from the post office box daily.
- Open, sort and route income mail and prepare outgoing mail related to overall duties.
- Compile, copy, sort and file records for office activities, business transactions and other financial activities.
- Review files, records and other documents to obtain information to respond to requests.
- Operate office machines, such as; copier, scanner, phone/voicemail system, and desktop computer.
- Maintain and update filing and electronic database systems.
- Participate in Staff meetings.
- Assist with food pantry inventory on a continual basis.
- Keep key log for the key box and monitor the usage and needs of keys within the building and for employees and/or individuals who may have need of a key.
Cash Handling
- Collect, count and document income from all sources with an unrelated person.
- Designate income by preparing deposits and remittance summaries for general and custodial accounts, using current coding system.
- Coordinate armored car deposit pick-up.
- Input worship-related cash into the Stewardship program on a weekly basis and process year end giving letters.
- Assist the Corps Officers with preparing giving and contribution letters.
Accounts Payable
- Open, sort and prepare all incoming invoices for the signature of the Corps Officer
- Collect, code, verify and copy receipts/invoices for submission to DHQ finance, placing them on a transmission log.
- Review checkbook register and note payment date and check number on original invoices
- Communicate with the DHQ payables clerk and fund accountant to ensure that invoices are processed and paid in a timely manner.
Donor Management
- Receive and process all donations, issuing appropriate receipts and thank you letters.
- Prepare donor receipt logs, depositing all cash donations and mailing checks to CDS.
- Prepare donor thank you letters/cards for the Corps Officer’s signature and mail in a timely manner.
- Assist with donor inquires at the local level or from the Development department at DHQ.
Maintenance and Vendor Management
- Receive all maintenance requests, handling service calls for minor repairs under $200 by contacting an approved vendor.
- Repairs to exceed $200 should always be referred to the Corps Officer and direction received.
- Upon payment of invoices, records should be placed in vendor files for future audit.
- Copies of invoices for vehicle repairs should be provided to the driver for vehicle maintenance files.
- Maintain vendor files, copies of contracts/invoices and keep vendor contact information current.
Gift in Kind Maintenance
- Coordinate the E-Harvest program in collaboration with the driver and food pantry staff. Input all statistics into the online system, compiling the month end report.
- Report to Feeding America all statistics that are required by the deadlines given.
- Provide ongoing training and direction to the staff and volunteers on GIK management and reporting.
- Generate and prepare letters for the Corps Officer’s signature recognizing GIK donations once each week.
- Coordinate pick up schedule for Food Bank(s).
- Report required statistics in the Bridges and Others database by deadlines given
Human Resources
- Assist the Corps Officer with HR files; set up, filing driver updates, ID updates.
- Assist the Corps Officer with PTM files for employees.
- Maintain employee bulletin board in employee break room with up to date information.
- In the absence of the Corps Officer sign weekly time sheets for DHQ payroll processing.
- Other personnel tasks as assigned always keeping information confidential.
Janitorial
Clean office and work station on a weekly basis, or as needed: dust, disinfect, vacuum and declutterOther duties as assigned as related to the position of Office Manager.
PHYSICAL REQUIREMENTS:
While performing the duties of this job, the employee is regularly required to walk, stand, climb or balance, stoop, kneel, crouch, crawl and reach with hands and arms on a continuous basis. The employee must regularly lift and/or move up to 20 pounds, frequently lift and/or move up to 50 pounds, and occasionally lift and/or move up to 75 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, depth perception and ability to adjust focus. Must have the ability to operate telephone, a desktop or laptop computer, as well as the ability to access and produce information from a computer, and to understand written information.
Qualifications
Skills
Behaviors
Motivations
Education
Required
High School or Equivalent or better.
Preferred
Associates or better.
Experience
Licenses & Certifications
Required
Driver's License
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
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Freqently Asked Questions
In Surprise, AZ, Office Managers often juggle broader responsibilities including vendor coordination and donor management, reflecting the local nonprofit culture. Compared to bigger cities, there's a stronger emphasis on community engagement and multitasking across office and operational duties, making adaptability a key asset.
Office Managers at this location must balance standard office tasks with specialized duties like handling charitable donations and coordinating food pantry inventories. Navigating the nonprofit’s mission-driven environment requires sensitivity, confidentiality, and precise financial tracking to support community-focused goals.
While a valid Arizona driver's license is mandatory, local employers favor candidates with certifications in office administration or nonprofit management. Familiarity with regional compliance and background checks is also highly valued, especially when working in faith-based organizations like The Salvation Army.
Office Managers in Surprise, AZ typically earn between $40,000 and $52,000 annually, depending on experience and education. Positions at nonprofits like The Salvation Army may offer salaries on the moderate end of this scale but often include meaningful mission-driven work and community impact.
Expect a mix of administrative duties such as managing mail and files, overseeing cash handling and accounts payable, coordinating vendor services, plus donor relations. The role demands strong multitasking skills to simultaneously manage office operations and support community programs.
Employers look for candidates with at least a high school diploma or equivalent, proficiency in Microsoft Office, and 2 years of office experience. Communication skills and the ability to handle multiple fiscal responsibilities with accuracy are also essential in this market.
The Office Manager supports the mission by ensuring smooth office operations, accurate financial management, and donor communication. This role is vital in enabling the ministry's outreach efforts, making administrative precision a foundation for serving the community effectively.
This position uniquely blends traditional office management with faith-driven community service tasks, such as coordinating food pantry inventories and managing gift-in-kind donations. It requires a blend of business acumen and compassionate service, distinct from corporate office service manager roles.
Surprise, AZ has a growing demand for skilled office managers, especially in nonprofit sectors. While competition is moderate, candidates with diverse skills in finance, HR, and vendor coordination often have an edge due to the multifaceted nature of local office management roles.
Office Managers can advance to roles such as Operations Manager or Program Coordinator, leveraging their experience in financial oversight and community engagement. Gaining certifications or further education can open doors to leadership positions within nonprofit administration locally.
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