Retail Sales Associate
Posting Details
Job Details
Description
The Retail Sales Associate is responsible for enhancing the experience of customers and driving profitable sales by providing proactive consultative sales assistance and support to the customer, achieving department standards and goals, and performing sales-support activities to maintain a clean, in-stock, orderly, and well-merchandised sales floor for conducting sales activities. Candidate must have day, evening, and weekend availability for our Full-Time roles. We have flexible scheduling for our Part-Time openings.
The Retail Sales Associate will also:
* Identify customer needs and provide appropriate solutions using approved selling practices and guidelines
* Meet or exceed associate performance standards consistently
* Understand website navigation, and proactively leverages technology in order to facilitate the customer experience and provide customer solutions when the product is not available in the store
* Maintain current knowledge of merchandise lines; product features, benefits, and availability; and, if applicable, delivery, installation, and/or service options to respond to customer needs
* Process customer transactions in the Point of Sale system, including sales, returns, and exchanges in accordance with authorized procedures
* Complete required training in the expected timeframe, and participate in ongoing learning opportunities
* Partner with other selling and sales support associates and cashiers to provide superior customer service (i.e., locate merchandise, assist customers, answer phones and ring register)
* Perform other duties as assigned
American Freight is an equal opportunity employer. We respect diversity and accordingly are an equal opportunity employer that does not discriminate on the basis of race, color, creed, religion, national origin, ancestry, citizenship status, age, sex, gender, gender identity or expression (including transgender status), sexual orientation, marital status, veteran status, physical or mental disability, genetic information, or any other characteristic protected by applicable federal, state or local laws. Our management is dedicated to ensuring the fulfillment of this policy with respect to hiring, placement, promotion, transfer, demotion, layoff, separation, recruitment, pay and other forms of compensation, access to facilities and programs, training and general treatment during employment.
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Education
Experience
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Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
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Freqently Asked Questions
Powell's retail sector is moderately competitive, with American Freight among several employers seeking retail sales associates. Candidates with flexible schedules and strong customer service skills often have an advantage due to local demand for reliable full-time and part-time retail staff.
Retail associates in Powell often encounter a diverse customer base influenced by suburban shopping habits. Seasonal fluctuations affect inventory needs, and associates may need to assist with both in-store and online orders to meet community expectations efficiently.
Success as a retail sales associate hinges on proactive communication, product knowledge, and adaptability to customer needs. Familiarity with point-of-sale systems and the ability to handle transactions accurately underpin effective sales and customer satisfaction.
Starting as a retail sales associate offers pathways to supervisory roles by building expertise in inventory management, sales strategies, and team coordination. Continuous learning and strong performance in customer engagement can open doors to management opportunities.
Daily duties include assisting customers with product selections, maintaining sales floor organization, processing purchases and returns, and collaborating with team members to ensure a smooth shopping experience. Flexibility in schedule and multitasking are often required.
American Freight encourages associates to leverage website navigation tools to check product availability and facilitate customer orders beyond the store inventory. This tech-savvy approach empowers associates to provide timely solutions and improve overall shopper satisfaction.
American Freight values diversity and inclusivity, ensuring equal opportunity across all employment practices. The company supports flexible scheduling options, promoting work-life balance for retail associates, and fosters an environment focused on teamwork and professional growth.
Retail sales associates in Powell typically earn between $11 and $15 per hour, depending on experience and schedule flexibility. American Freight’s compensation aligns with local standards, often supplemented by performance incentives linked to sales achievements.
The company emphasizes personalized customer engagement suited to Powell’s family-oriented demographic, ensuring associates are trained to provide consultative sales assistance and maintain an inviting store atmosphere that reflects local consumer preferences.
American Freight looks for associates who combine strong interpersonal skills with a commitment to product knowledge and proactive service. Reliability, teamwork, and a customer-first mindset are critical to delivering the brand’s promise of value and service quality.
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