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Retail Sales Associate
American Freight
Location : Hilliard, OH, 43026
Job Type : Full Time
Date Posted : 2 December 2025
Retail Sales Associate
Posting Details
Job Details
Description
The Retail Sales Associate is responsible for enhancing the experience of customers and driving profitable sales by providing proactive consultative sales assistance and support to the customer, achieving department standards and goals, and performing sales-support activities to maintain a clean, in-stock, orderly, and well-merchandised sales floor for conducting sales activities. Candidate must have day, evening, and weekend availability for our Full-Time roles. We have flexible scheduling for our Part-Time openings.
The Retail Sales Associate will also:
* Identify customer needs and provide appropriate solutions using approved selling practices and guidelines
* Meet or exceed associate performance standards consistently
* Understand website navigation, and proactively leverages technology in order to facilitate the customer experience and provide customer solutions when the product is not available in the store
* Maintain current knowledge of merchandise lines; product features, benefits, and availability; and, if applicable, delivery, installation, and/or service options to respond to customer needs
* Process customer transactions in the Point of Sale system, including sales, returns, and exchanges in accordance with authorized procedures
* Complete required training in the expected timeframe, and participate in ongoing learning opportunities
* Partner with other selling and sales support associates and cashiers to provide superior customer service (i.e., locate merchandise, assist customers, answer phones and ring register)
* Perform other duties as assigned
American Freight is an equal opportunity employer. We respect diversity and accordingly are an equal opportunity employer that does not discriminate on the basis of race, color, creed, religion, national origin, ancestry, citizenship status, age, sex, gender, gender identity or expression (including transgender status), sexual orientation, marital status, veteran status, physical or mental disability, genetic information, or any other characteristic protected by applicable federal, state or local laws. Our management is dedicated to ensuring the fulfillment of this policy with respect to hiring, placement, promotion, transfer, demotion, layoff, separation, recruitment, pay and other forms of compensation, access to facilities and programs, training and general treatment during employment.
Qualifications
Skills
Behaviors
Motivations
Education
Experience
Licenses & Certifications
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
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Freqently Asked Questions
Hilliard's retail sector has a steady demand for retail sales associates, with moderate competition due to its suburban location near Columbus. Candidates who showcase customer service skills and flexibility in scheduling often stand out in this local job market.
While formal certifications aren’t typically mandatory for retail sales associates in Hilliard, having basic retail or customer service training can give applicants an advantage. Local employers value experience with POS systems and knowledge of inventory management.
Entry-level retail sales associates often have pathways to supervisory or management roles within stores. Building expertise in customer relations and merchandising at American Freight can open doors to positions like assistant manager or inventory specialist.
Emphasize strong communication, problem-solving, and familiarity with point-of-sale technology. Being adaptable to varied shifts and understanding product features also resonate well with hiring managers in retail sales.
Hilliard offers a balance between urban and suburban retail environments, often with smaller store footprints. This can lead to more hands-on customer interaction and multitasking compared to larger metropolitan areas in Ohio.
American Freight focuses on proactive consultative sales, encouraging associates to identify customer needs and provide personalized solutions. This approach ensures a supportive shopping experience while promoting product knowledge and teamwork.
Associates must manage inventory accuracy and maintain an appealing sales floor amidst varied scheduling shifts. Adapting quickly to technology tools and collaborating effectively with cashiers and support staff are key to overcoming daily hurdles.
Retail sales associates in Hilliard generally earn between $11 to $15 per hour, depending on experience and shift flexibility. American Freight is competitive in compensation, often complemented by opportunities for bonuses and shift differentials.
Yes, American Freight offers flexible scheduling options for part-time retail sales associates in Hilliard. This accommodates candidates seeking day, evening, or weekend shifts, making it a viable option for those balancing other commitments.
The company provides structured training programs and encourages continuous skill enhancement. Retail sales associates benefit from timely training completion and access to resources that improve knowledge of products, sales techniques, and customer engagement.
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