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Front Desk Coordinator
The Salvation Army San Francisco
Location : Seaside, CA, 93955
Job Type : Full Time
Date Posted : 1 December 2025
Front Desk Coordinator
Posting Details
Job Details
Description
OVERVIEW:
The Front Desk Coordinator provides a welcoming atmosphere and excellent customer service to our clients.
DUTIES AND RESPONSIBILITIES:
- Acts as the initial point of contact
- Connects clients with Social Service staff
- Monitors and assists all front desk services, including:
- Showers
- Laundry
- Client mail distribution
- Food box distribution
- Gas Vouchers
- Set-up and breakdown of the multipurpose room for meals and events
- Directs all incoming and outgoing client phone calls to the appropriate staff person
- Under the supervision of Good Sam leadership, provides information and referrals
- Assists with de-escalating clients and maintaining the peace and safety of the center
- Assists in monitoring the interior and exterior of the facility
- General clean-up of facility and grounds
- Reports all maintenance and equipment issues
- Notify the Director and Corps Officer of all safety issues and emergencies
- Assist with statistical record keeping, including collecting documents and data entry regarding all client services
- Collects client applications/documents and directs to the appropriate Social Service staff, maintaining confidentiality
- Prepares documentation for all donations and distribution of donated items
- Driving duties and warehouse support, as needed
- Assists in holiday projects and programming, as needed
- Performs other duties, as assigned
- Other related duties as required
EDUCATION AND EXPERIENCE:
- High school diploma
- CA Driver's License
- Bilingual in Spanish
SKILLS AND ABILITIES:
- Strong written and verbal communication skills
- Good organizational skills
- Able to work with a diverse group of individuals
- Able to multi-task and set priorities
- High level of integrity and confidentiality
- Able to work with MS Office software programs
- Able to work with limited supervision
PHYSICAL REQUIREMENTS:
Ability to lift up to 25 lbs.EQUIPMENT USED:
Modern Office Equipment and Relevant SoftwareADA Statement
Qualified individuals must be able to perform the essential duties of the position with or without accommodation. A qualified person with a disability may request a modification or adjustment to the job or work environment in order to meet the physical requirements of the position. The Salvation Army will attempt to satisfy requests if the accommodation needed is reasonable and no undue hardship would result.
Acknowledgment of Religious Purposes of The Salvation Army:
Please note that The Salvation Army has a religious purpose and status as a church. We ask our employees that they do nothing to their relationship with The Salvation Army to undermine its religious mission. Employees must agree and understand that their services are a necessary part of The Army’s religious purposes and their work-related conduct must not conflict with, interfere with, or undermine such religious programs or The Army’s religious purposes.
At-Will:
Any employment relationship with this organization is of an “at-will” nature, which means that an Employee may resign at any time and the Employer may discharge an Employee at any time with or without cause. It is further understood that this “at will” employment relationship may not be changed by any written document or by conduct unless such change is specifically acknowledged in writing by an authorized executive of this organization.
Qualifications
Skills
Behaviors
Motivations
Education
Required
High School or Equivalent or better.
Experience
Preferred
Bilingual in Spanish
Bilingual in SpanishLicenses & Certifications
Required
Motor Vehicle Check
Driver's License
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
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Freqently Asked Questions
In Seaside, a Front Desk Coordinator excels by balancing welcoming client greetings with promptly connecting them to social service staff. Mastering multitasking and clear communication is key to handling diverse needs, from distributing food boxes to managing client mail, all while maintaining a calm, organized environment.
Strong prioritization and data management stand out for this position. The ability to track client services, prepare donation documentation, and coordinate various front desk functions simultaneously demands excellent attention to detail and proficiency with office software, ensuring smooth daily operations.
Yes, working as a Front Desk Coordinator here offers pathways into social services or administrative management within nonprofits. Gaining experience with diverse client needs and organizational duties builds valuable skills that can lead to supervisory or program coordinator roles.
The role requires employees to uphold and respect the organization’s religious values, ensuring their conduct aligns with the mission. This extends beyond duties, fostering a workplace culture that supports spiritual objectives alongside client service.
Seaside’s community needs shape the coordinator’s tasks, emphasizing support services like food distribution and client safety monitoring. The local demographic and available resources require adaptability and cultural sensitivity unique to this coastal California environment.
Front Desk Coordinators in Seaside generally earn between $38,000 and $45,000 annually, reflecting the area's cost of living and nonprofit sector standards. This range can be slightly lower than national averages but often includes benefits consistent with charitable organizations.
Spanish fluency enables clearer communication with a significant portion of the client base, improving service accessibility and trust. It also streamlines coordination with bilingual staff, enriching overall client engagement and responsiveness.
Juggling administrative front desk tasks alongside physical warehouse responsibilities demands flexibility, physical stamina, and time management. Coordinators must switch between client-facing roles and logistical support seamlessly, ensuring neither area suffers.
Strict confidentiality protocols require careful handling of client documents and data entry, ensuring sensitive information remains secure. Coordinators must be vigilant in privacy practices while maintaining efficient service delivery.
Seaside has a steady demand for front office roles in social services due to growing community support programs. Nonprofits often seek coordinators with bilingual skills and adaptability, making these positions moderately competitive but accessible for qualified candidates.
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