Retail Sales Associate
Posting Details
Job Details
Description
The Retail Sales Associate is responsible for enhancing the experience of customers and driving profitable sales by providing proactive consultative sales assistance and support to the customer, achieving department standards and goals, and performing sales-support activities to maintain a clean, in-stock, orderly, and well-merchandised sales floor for conducting sales activities. Candidate must have day, evening, and weekend availability for our Full-Time roles. We have flexible scheduling for our Part-Time openings.
The Retail Sales Associate will also:
* Identify customer needs and provide appropriate solutions using approved selling practices and guidelines
* Meet or exceed associate performance standards consistently
* Understand website navigation, and proactively leverages technology in order to facilitate the customer experience and provide customer solutions when the product is not available in the store
* Maintain current knowledge of merchandise lines; product features, benefits, and availability; and, if applicable, delivery, installation, and/or service options to respond to customer needs
* Process customer transactions in the Point of Sale system, including sales, returns, and exchanges in accordance with authorized procedures
* Complete required training in the expected timeframe, and participate in ongoing learning opportunities
* Partner with other selling and sales support associates and cashiers to provide superior customer service (i.e., locate merchandise, assist customers, answer phones and ring register)
* Perform other duties as assigned
American Freight is an equal opportunity employer. We respect diversity and accordingly are an equal opportunity employer that does not discriminate on the basis of race, color, creed, religion, national origin, ancestry, citizenship status, age, sex, gender, gender identity or expression (including transgender status), sexual orientation, marital status, veteran status, physical or mental disability, genetic information, or any other characteristic protected by applicable federal, state or local laws. Our management is dedicated to ensuring the fulfillment of this policy with respect to hiring, placement, promotion, transfer, demotion, layoff, separation, recruitment, pay and other forms of compensation, access to facilities and programs, training and general treatment during employment.
Qualifications
Skills
Behaviors
Motivations
Education
Experience
Licenses & Certifications
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
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Freqently Asked Questions
In Wolfforth, TX, a retail sales associate at American Freight focuses on personalized service by understanding local customer preferences and product needs. Leveraging consultative sales techniques and in-store technology enhances the shopping experience, ensuring solutions match the community’s expectations and driving repeat business.
Key skills include proactive communication, product knowledge, and adaptability to flexible schedules. In Texas retail, the ability to use technology for inventory checks and online navigation is vital, along with teamwork and meeting sales goals, which are crucial for thriving in fast-paced stores like American Freight.
Retail sales associates in furniture-focused stores in smaller Texas markets often advance by mastering product expertise, customer relationship management, and cross-training in logistics or inventory. Local market knowledge enhances promotion prospects, including supervisory roles or specialty sales consultant positions.
Wolfforth's retail sector shows steady demand for sales associates due to regional growth. Employers like American Freight seek candidates with flexible availability and tech-savvy skills. Seasonal spikes call for part-time flexibility, while full-time roles emphasize consistent performance and customer service excellence.
Wolfforth's community-oriented culture emphasizes friendly, approachable service and teamwork. Retail associates at American Freight align with this by maintaining organized sales floors and engaging customers proactively, reflecting the region's value on trust and personalized shopping experiences.
Retail sales associates in Wolfforth typically earn between $11 and $15 per hour, depending on experience and hours. American Freight offers competitive pay aligned with Texas retail market standards, often supplemented by performance bonuses and opportunities for wage growth through consistent sales achievements.
Yes, American Freight invests in comprehensive training programs that equip retail sales associates with skills to navigate point-of-sale systems, online inventory tools, and customer engagement techniques. This training ensures associates deliver informed, efficient service aligned with company quality benchmarks.
American Freight emphasizes consultative selling and leveraging technology to supplement in-store inventory with online options. Their associates benefit from flexible scheduling and a strong team culture, which differs from more rigid or commission-focused roles at other Texas furniture stores.
While formal certifications are not mandatory, credentials in customer service, retail operations, or sales fundamentals can boost competitiveness. Familiarity with retail point-of-sale software and completion of company-led training modules enhances an associate’s profile in Wolfforth’s growing retail landscape.
Wolfforth offers a less saturated market with steady demand for retail sales associates, reducing competition compared to major cities. However, positions may require more multi-tasking due to smaller team sizes, offering associates broader experience than in highly segmented urban retail environments.
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