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Retail Sales Associate
American Freight
Location : North Canton, OH, 44720
Job Type : Full Time
Date Posted : 2 December 2025
Retail Sales Associate
Posting Details
Job Details
Description
The Retail Sales Associate is responsible for enhancing the experience of customers and driving profitable sales by providing proactive consultative sales assistance and support to the customer, achieving department standards and goals, and performing sales-support activities to maintain a clean, in-stock, orderly, and well-merchandised sales floor for conducting sales activities. Candidate must have day, evening, and weekend availability for our Full-Time roles. We have flexible scheduling for our Part-Time openings.
The Retail Sales Associate will also:
* Identify customer needs and provide appropriate solutions using approved selling practices and guidelines
* Meet or exceed associate performance standards consistently
* Understand website navigation, and proactively leverages technology in order to facilitate the customer experience and provide customer solutions when the product is not available in the store
* Maintain current knowledge of merchandise lines; product features, benefits, and availability; and, if applicable, delivery, installation, and/or service options to respond to customer needs
* Process customer transactions in the Point of Sale system, including sales, returns, and exchanges in accordance with authorized procedures
* Complete required training in the expected timeframe, and participate in ongoing learning opportunities
* Partner with other selling and sales support associates and cashiers to provide superior customer service (i.e., locate merchandise, assist customers, answer phones and ring register)
* Perform other duties as assigned
American Freight is an equal opportunity employer. We respect diversity and accordingly are an equal opportunity employer that does not discriminate on the basis of race, color, creed, religion, national origin, ancestry, citizenship status, age, sex, gender, gender identity or expression (including transgender status), sexual orientation, marital status, veteran status, physical or mental disability, genetic information, or any other characteristic protected by applicable federal, state or local laws. Our management is dedicated to ensuring the fulfillment of this policy with respect to hiring, placement, promotion, transfer, demotion, layoff, separation, recruitment, pay and other forms of compensation, access to facilities and programs, training and general treatment during employment.
Qualifications
Skills
Behaviors
Motivations
Education
Experience
Licenses & Certifications
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
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Freqently Asked Questions
American Freight offers flexible scheduling for part-time retail sales associates, making it easier to balance weekend commitments. This flexibility helps associates in North Canton, OH maintain work-life balance while contributing to store operations during peak shopping days.
Retail sales associates utilize digital tools and website navigation to enhance the customer experience, especially when specific products aren't physically in-store. Leveraging technology allows associates to provide accurate product information and streamline sales even beyond the store's immediate inventory.
Unlike generic retail roles, Retail Sales Associates focus heavily on consultative selling, maintaining merchandising standards, and assisting with transactions including returns and exchanges. Their role combines customer service with operational tasks to support American Freight’s sales goals locally.
Proven skills in customer engagement, knowledge of point-of-sale systems, and flexibility for various shifts boost applicant competitiveness. Employers in North Canton value associates who can adapt to dynamic retail environments and consistently meet sales standards.
Retail sales positions in North Canton have steady demand due to local consumer activity and the presence of regional retail chains like American Freight. While competition exists, the area's retail sector continues to seek dependable sales associates to support growth.
American Freight fosters employee development through ongoing training and performance feedback, offering Retail Sales Associates pathways to advance within retail operations. Local associates can leverage this environment to grow their careers in sales and store management.
Retail Sales Associates in North Canton generally earn between $11 and $15 per hour, depending on experience and shift flexibility. American Freight aligns its pay competitively within the local market to attract motivated sales staff.
At American Freight, associates combine product knowledge with proactive sales techniques and a focus on customer solutions, including leveraging online inventory. This integrated approach contrasts with more transactional roles found in some other Ohio retail outlets.
Yes, associates often engage in maintaining an orderly sales floor, restocking merchandise, and ensuring product availability, which supports a seamless shopping experience and aligns with the company’s operational standards.
Starting as a retail associate can lead to roles like sales support specialist, department supervisor, or store manager, especially when combined with demonstrated sales success and participation in company training programs.
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