Retail Sales Associate
Posting Details
Job Details
Description
The Retail Sales Associate is responsible for enhancing the experience of customers and driving profitable sales by providing proactive consultative sales assistance and support to the customer, achieving department standards and goals, and performing sales-support activities to maintain a clean, in-stock, orderly, and well-merchandised sales floor for conducting sales activities. Candidate must have day, evening, and weekend availability for our Full-Time roles. We have flexible scheduling for our Part-Time openings.
The Retail Sales Associate will also:
* Identify customer needs and provide appropriate solutions using approved selling practices and guidelines
* Meet or exceed associate performance standards consistently
* Understand website navigation, and proactively leverages technology in order to facilitate the customer experience and provide customer solutions when the product is not available in the store
* Maintain current knowledge of merchandise lines; product features, benefits, and availability; and, if applicable, delivery, installation, and/or service options to respond to customer needs
* Process customer transactions in the Point of Sale system, including sales, returns, and exchanges in accordance with authorized procedures
* Complete required training in the expected timeframe, and participate in ongoing learning opportunities
* Partner with other selling and sales support associates and cashiers to provide superior customer service (i.e., locate merchandise, assist customers, answer phones and ring register)
* Perform other duties as assigned
American Freight is an equal opportunity employer. We respect diversity and accordingly are an equal opportunity employer that does not discriminate on the basis of race, color, creed, religion, national origin, ancestry, citizenship status, age, sex, gender, gender identity or expression (including transgender status), sexual orientation, marital status, veteran status, physical or mental disability, genetic information, or any other characteristic protected by applicable federal, state or local laws. Our management is dedicated to ensuring the fulfillment of this policy with respect to hiring, placement, promotion, transfer, demotion, layoff, separation, recruitment, pay and other forms of compensation, access to facilities and programs, training and general treatment during employment.
Qualifications
Skills
Behaviors
Motivations
Education
Experience
Licenses & Certifications
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
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Freqently Asked Questions
Lewis Center's retail sector, including stores like American Freight, experiences moderate hiring competition. Candidates with flexible availability and solid customer service skills often stand out, as local demand values adaptability and proactive sales approaches within retail sales associate roles.
While formal certifications are not always mandatory in Lewis Center's retail environment, completing customer service or sales technique courses can significantly enhance a retail sales associate's profile, making them more attractive to employers like American Freight who prioritize consultative selling skills.
Successful retail sales associates excel by identifying customer needs, maintaining an organized floor, and using point-of-sale technology efficiently. Their proactive approach to offering tailored solutions and supporting teammates directly contributes to higher sales and improved shopping experiences.
Building expertise in customer engagement, product knowledge, and technology use for inventory and sales tracking is crucial. Developing strong communication and problem-solving abilities also paves the way for growth from associate roles to supervisory positions in retail sales.
Retail sales roles in Lewis Center provide opportunities for skill enhancement through ongoing training and exposure to evolving sales technologies. Associates committed to learning and teamwork often find pathways to specialized or managerial roles locally.
American Freight emphasizes consultative sales techniques and technology integration, encouraging associates to proactively assist customers beyond basic transactions. This creates a dynamic retail environment where associates contribute meaningfully to both customer satisfaction and sales performance.
At American Freight, retail sales associates benefit from flexible scheduling and a focus on leveraging online tools to enhance in-store service. This blend of retail fundamentals with digital resourcefulness distinguishes the role within the local job market.
Retail sales associates in Lewis Center generally earn between $11 and $15 per hour depending on experience and shift flexibility. American Freight offers competitive wages within this range, often combined with opportunities for bonuses linked to sales performance.
Yes, American Freight provides flexible scheduling options that cater to both part-time and full-time retail sales associates, including availability during evenings and weekends. This flexibility supports diverse candidate needs while ensuring robust customer service coverage.
Proficiency with point-of-sale systems and digital inventory platforms is essential at American Freight, as associates frequently handle transactions and assist customers in locating products both in-store and online, enhancing the overall shopping experience.
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