Retail Sales Associate
Posting Details
Job Details
Description
The Retail Sales Associate is responsible for enhancing the experience of customers and driving profitable sales by providing proactive consultative sales assistance and support to the customer, achieving department standards and goals, and performing sales-support activities to maintain a clean, in-stock, orderly, and well-merchandised sales floor for conducting sales activities. Candidate must have day, evening, and weekend availability for our Full-Time roles. We have flexible scheduling for our Part-Time openings.
The Retail Sales Associate will also:
* Identify customer needs and provide appropriate solutions using approved selling practices and guidelines
* Meet or exceed associate performance standards consistently
* Understand website navigation, and proactively leverages technology in order to facilitate the customer experience and provide customer solutions when the product is not available in the store
* Maintain current knowledge of merchandise lines; product features, benefits, and availability; and, if applicable, delivery, installation, and/or service options to respond to customer needs
* Process customer transactions in the Point of Sale system, including sales, returns, and exchanges in accordance with authorized procedures
* Complete required training in the expected timeframe, and participate in ongoing learning opportunities
* Partner with other selling and sales support associates and cashiers to provide superior customer service (i.e., locate merchandise, assist customers, answer phones and ring register)
* Perform other duties as assigned
American Freight is an equal opportunity employer. We respect diversity and accordingly are an equal opportunity employer that does not discriminate on the basis of race, color, creed, religion, national origin, ancestry, citizenship status, age, sex, gender, gender identity or expression (including transgender status), sexual orientation, marital status, veteran status, physical or mental disability, genetic information, or any other characteristic protected by applicable federal, state or local laws. Our management is dedicated to ensuring the fulfillment of this policy with respect to hiring, placement, promotion, transfer, demotion, layoff, separation, recruitment, pay and other forms of compensation, access to facilities and programs, training and general treatment during employment.
Qualifications
Skills
Behaviors
Motivations
Education
Experience
Licenses & Certifications
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
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Freqently Asked Questions
Monroeville's retail sector experiences steady demand for retail sales associates due to local shopping centers and growing consumer traffic. Job seekers in this area often find multiple opportunities, but competition can increase during peak seasons, requiring candidates to highlight customer service skills and flexibility.
While formal certifications aren't mandatory, completing customer service or sales training programs can boost a retail sales associate's appeal in Monroeville. Employers appreciate familiarity with point-of-sale systems and product knowledge, enhancing overall customer experience and operational efficiency.
Success at American Freight as a retail sales associate hinges on proactive customer engagement, knowledge of merchandise features, and effective use of sales technology. Candidates who demonstrate teamwork, adaptability to flexible schedules, and a results-oriented mindset typically perform best.
Entry-level retail sales associates in Monroeville can progress into supervisory or inventory management roles by consistently exceeding sales goals and mastering operational tasks. Companies like American Freight also encourage ongoing training, which supports career growth within the retail sector.
American Freight emphasizes a consultative sales approach combined with technology use to enhance customer solutions, setting it apart locally. Their commitment to diversity and flexible scheduling creates a supportive environment uncommon in some nearby retail outlets.
American Freight expects associates to not only assist customers but also to anticipate needs using approved selling techniques. Employees are encouraged to leverage digital tools for product availability and maintain a well-organized sales floor to ensure seamless shopping experiences.
Retail sales associates in Monroeville generally earn between $11 and $15 per hour, depending on experience and shift timings. American Freight offers competitive wages reflective of the regional market, often complemented by flexible schedules and employee discounts.
Day-to-day tasks involve greeting customers, providing product recommendations, managing transactions, and restocking merchandise. Maintaining a tidy sales floor and collaborating with team members to meet sales targets are also crucial elements for success in this position.
Positions often offer varied shifts including evenings and weekends to accommodate different lifestyles. Part-time roles provide flexibility, allowing associates to balance work with other commitments while still contributing effectively to sales goals.
Besides competitive pay, American Freight promotes inclusivity and provides equal opportunity employment. Their retail sales associates gain access to ongoing training, a supportive team environment, and flexible hours, making it a favorable choice in the local job market.
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