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Retail Sales Associate
American Freight
Location : Warren, MI, 48093
Job Type : Full Time
Date Posted : 1 December 2025
Retail Sales Associate
Posting Details
Job Details
Description
The Retail Sales Associate is responsible for enhancing the experience of customers and driving profitable sales by providing proactive consultative sales assistance and support to the customer, achieving department standards and goals, and performing sales-support activities to maintain a clean, in-stock, orderly, and well-merchandised sales floor for conducting sales activities. Candidate must have day, evening, and weekend availability for our Full-Time roles. We have flexible scheduling for our Part-Time openings.
The Retail Sales Associate will also:
* Identify customer needs and provide appropriate solutions using approved selling practices and guidelines
* Meet or exceed associate performance standards consistently
* Understand website navigation, and proactively leverages technology in order to facilitate the customer experience and provide customer solutions when the product is not available in the store
* Maintain current knowledge of merchandise lines; product features, benefits, and availability; and, if applicable, delivery, installation, and/or service options to respond to customer needs
* Process customer transactions in the Point of Sale system, including sales, returns, and exchanges in accordance with authorized procedures
* Complete required training in the expected timeframe, and participate in ongoing learning opportunities
* Partner with other selling and sales support associates and cashiers to provide superior customer service (i.e., locate merchandise, assist customers, answer phones and ring register)
* Perform other duties as assigned
American Freight is an equal opportunity employer. We respect diversity and accordingly are an equal opportunity employer that does not discriminate on the basis of race, color, creed, religion, national origin, ancestry, citizenship status, age, sex, gender, gender identity or expression (including transgender status), sexual orientation, marital status, veteran status, physical or mental disability, genetic information, or any other characteristic protected by applicable federal, state or local laws. Our management is dedicated to ensuring the fulfillment of this policy with respect to hiring, placement, promotion, transfer, demotion, layoff, separation, recruitment, pay and other forms of compensation, access to facilities and programs, training and general treatment during employment.
Qualifications
Skills
Behaviors
Motivations
Education
Experience
Licenses & Certifications
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
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Freqently Asked Questions
Warren, MI hosts a moderate demand for retail sales associates, with numerous retail outlets competing for talent. Candidates often benefit from highlighting customer service skills and flexible availability, as these traits are highly sought after by local employers like American Freight.
Retail associates in Warren may encounter fluctuating customer traffic linked to regional shopping habits, requiring adaptability in sales strategies. Additionally, familiarity with local preferences and promotional events can enhance a sales associate’s effectiveness in this area.
Strong interpersonal communication, product knowledge, and proficiency with point-of-sale systems are vital for retail sales associates. Being proactive in identifying customer needs and maintaining a neat sales floor also significantly boosts sales performance.
Retail sales roles often serve as a gateway to supervisory positions or specialized roles like merchandise management. Demonstrating consistent sales achievements and leadership potential opens pathways to higher responsibilities within retail operations.
A retail sales associate’s day generally involves greeting customers, managing inventory displays, processing transactions, and collaborating with team members to resolve inquiries. Flexibility across shifts and handling multiple sales-support tasks are common in this role.
American Freight emphasizes a supportive environment with flexible scheduling and ongoing training. This can enhance your retail skills and work-life balance while engaging in customer-focused sales experiences unique to their product offerings.
Beyond sales acumen, American Freight values adaptability, teamwork, and a commitment to diversity and inclusion. Candidates who demonstrate proactive problem-solving and respect for diverse customers often stand out.
Retail sales associates in Warren usually earn between $11 and $14 per hour, which aligns closely with regional market rates but may be slightly lower than national averages. Factors such as experience, shift times, and company policies influence pay.
Yes, retail positions commonly demand evening and weekend shifts to accommodate peak shopping hours. American Freight, in particular, offers flexible schedules but expects full-time associates to cover these periods regularly.
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