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Retail Sales Associate
American Freight
Location : Center Line, MI, 48015
Job Type : Full Time
Date Posted : 2 December 2025
Retail Sales Associate
Posting Details
Job Details
Description
The Retail Sales Associate is responsible for enhancing the experience of customers and driving profitable sales by providing proactive consultative sales assistance and support to the customer, achieving department standards and goals, and performing sales-support activities to maintain a clean, in-stock, orderly, and well-merchandised sales floor for conducting sales activities. Candidate must have day, evening, and weekend availability for our Full-Time roles. We have flexible scheduling for our Part-Time openings.
The Retail Sales Associate will also:
* Identify customer needs and provide appropriate solutions using approved selling practices and guidelines
* Meet or exceed associate performance standards consistently
* Understand website navigation, and proactively leverages technology in order to facilitate the customer experience and provide customer solutions when the product is not available in the store
* Maintain current knowledge of merchandise lines; product features, benefits, and availability; and, if applicable, delivery, installation, and/or service options to respond to customer needs
* Process customer transactions in the Point of Sale system, including sales, returns, and exchanges in accordance with authorized procedures
* Complete required training in the expected timeframe, and participate in ongoing learning opportunities
* Partner with other selling and sales support associates and cashiers to provide superior customer service (i.e., locate merchandise, assist customers, answer phones and ring register)
* Perform other duties as assigned
American Freight is an equal opportunity employer. We respect diversity and accordingly are an equal opportunity employer that does not discriminate on the basis of race, color, creed, religion, national origin, ancestry, citizenship status, age, sex, gender, gender identity or expression (including transgender status), sexual orientation, marital status, veteran status, physical or mental disability, genetic information, or any other characteristic protected by applicable federal, state or local laws. Our management is dedicated to ensuring the fulfillment of this policy with respect to hiring, placement, promotion, transfer, demotion, layoff, separation, recruitment, pay and other forms of compensation, access to facilities and programs, training and general treatment during employment.
Qualifications
Skills
Behaviors
Motivations
Education
Experience
Licenses & Certifications
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
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Freqently Asked Questions
American Freight encourages Retail Sales Associates to use consultative selling techniques and technology to improve customer experiences. Associates are trained to identify needs, navigate online inventory, and offer personalized solutions, ensuring each customer feels valued and satisfied throughout their shopping journey.
Weekend shifts often bring higher foot traffic, requiring Retail Sales Associates to multitask efficiently while maintaining high service standards. Managing inventory, processing sales quickly, and assisting diverse customer needs during peak hours demands adaptability and strong communication skills.
While formal certifications aren't mandatory, proficiency in point-of-sale systems and customer service skills are highly valued. Familiarity with retail inventory software and ongoing training completion enhance performance, particularly in a competitive Michigan retail market focused on strong customer engagement.
Retail in Center Line often emphasizes community-focused service and flexibility in scheduling. Candidates who understand local consumer preferences and are adaptable to dynamic retail environments, including evening and weekend shifts, tend to stand out in this region's hiring landscape.
Retail Sales Associates actively drive sales through consultative advice and maintaining an organized sales floor. Unlike general store clerks, they manage complex transactions, assist with product knowledge, and collaborate with team members to meet department goals in a customer-centric environment.
Exploring Retail Sales careers involves assessing skill development in customer relations and sales strategies. Demonstrating consistent performance and mastering technology tools can lead to supervisory roles or specialized positions, offering upward mobility in retail operations.
American Freight emphasizes equal opportunity and diversity, complementing its focus on flexible scheduling and comprehensive training. This combination fosters an inclusive work culture where Retail Sales Associates receive support to balance personal needs and professional growth.
The company adapts by offering flexible hours suitable for community lifestyles and training associates on products popular in the Michigan area. This local customization ensures associates meet regional customer expectations effectively while supporting company sales objectives.
Retail Sales Associates in Center Line generally earn between $12 and $16 per hour, influenced by experience, shift timings, and part-time versus full-time status. Competitive pay reflects local retail demand and the need for flexible scheduling to accommodate customer traffic patterns.
Essential skills include strong communication, adaptability to technology like point-of-sale systems, and the ability to multitask while maintaining an organized sales floor. Proactively understanding customer needs and collaborating with the team are also vital for thriving in this role.
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