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Service Technician
Sonic Automotive
Location : Walnut Creek, CA, 94596
Job Type : Full Time
Salary : $22.00 - $47.00 per hour
Date Posted : 1 December 2025
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Service Technician - Mercedes Benz of Walnut Creek in Walnut Creek, CA at Sonic Automotive
Date Posted: 10/9/2025
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Job Snapshot
About
Mercedes-Benz of Walnut Creek is looking for a Technician to join our team!
Why work forMercedes-Benz of Walnut Creek
More than halfof our employees have had an internal promotion at our dealership. Many of our leadership team members were promoted from within our company. Our General Manager started in the automotive industry as a porter!
Do we have fun or are we like every other dealership?
These are some things that differentiate us from everyone else:
- PB&J bar, noodle station, cereal station
- We Ping pong tournaments
- Monthly kick off lunches to feed our awesome employees and acknowledge our top performers in each department!
- Community events
- Monthly employee events
- Celebrity clientele
- And so much more!
How do we rank amongst other Mercedes-Benz dealerships in the Bay Area?
- We are the #1 New and Pre-owned Mercedes-Benz dealership in Northern CA.
- We are the #1 EQ Mercedes-Benz dealership in the country.
Mercedes-Benz of Walnut Creek is a Sonic Automotive Dealership
Job Description
Summary
TheService Technicianis responsible for performing vehicle repair and maintenance work as assigned in accordance with dealer and factory standards.
Duties and Responsibilities
- Utilize diagnostic equipment to identify mechanical, electrical, and other vehicle issues.
- Perform routine maintenance and repairs on engines, transmissions, brakes, and other automotive systems as outlined on repair orders.
- Work efficiently to diagnose malfunctions and complete repairs within established timeframes.
- Collaborate with service advisors and parts department to prioritize and schedule repairs.
- Conduct thorough quality inspections to ensure all repairs meet or exceed industry standards or verify if additional safety of service work is required.
- Address any issues or discrepancies promptly with Service Advisor (parts, time promised, etc).
- Communicate with customers to understand vehicle issues and explain recommended repairs.
- Provide accurate cost estimates and timelines for repairs.
- Document all diagnostic and repair activities accurately.
- Complete repair orders and maintain detailed records of services performed.
- Attend factory-sponsored training classes to stay informed about the latest automotive technologies and industry trends.
- Attend training sessions to enhance skills and knowledge.
- 2+ years of proven experience in a dealership or similar automotive repair setting.
- Strong diagnostic and problem-solving skills.
- Proficient in using diagnostic equipment and tools.
- Knowledge of automotive systems, components, and repair procedures.
- Ability to work effectively in a fast-paced environment.
- Valid driver's license and a clean driving record.
- All applicants must be authorized to work in the USA.
Preferred Qualifications:
- ASE (Automotive Service Excellence) certifications.
- Mercedes-Benz or other luxury automotive brand experience.
Compensation (Hourly: Flat-Rate):
- $22.00 - $47.00 per hour
- Depending on experience, qualifications, and certifications
(The Technician Position has a Pay Scale consisting of the following elements and ranges. Wages include Base Hourly Compensation of between $22.00 and $47.00.)
Schedule:
- Full Time
- Weekend availability required
It's time to make the most important move of your career
All your information will be kept confidential according to EEO guidelines.
Freqently Asked Questions
Diagnostic equipment is essential for a Service Technician at Mercedes-Benz of Walnut Creek. These tools help quickly pinpoint mechanical or electrical issues, enabling faster repairs and minimizing vehicle downtime. Mastery of advanced diagnostic devices directly enhances productivity and service quality in this luxury automotive environment.
Certifications like ASE and specialized Mercedes-Benz training significantly improve a technician's employability at Sonic Automotive. Employers value these credentials as they demonstrate advanced skills, technical knowledge, and adherence to industry standards, which are critical for servicing luxury vehicles in the competitive California market.
A typical day involves diagnosing vehicle issues, performing repairs on engines and transmissions, collaborating with service advisors, and ensuring repair quality meets stringent factory standards. The role demands technical precision, communication with clients about repairs, and continuous learning to keep up with evolving automotive technologies.
Walnut Creek's proximity to tech hubs and affluent communities drives consistent demand for skilled Service Technicians, especially those experienced with luxury brands. Employers prioritize candidates with strong diagnostic abilities and certifications, making the local market competitive but rewarding for qualified professionals.
Walnut Creek offers accessible public transit and manageable traffic conditions compared to larger Bay Area cities, helping technicians maintain a balanced commute. The dealership's community-focused culture and events further support a positive work-life environment, which is a significant consideration for local employees.
Sonic Automotive fosters internal growth, with many leadership members promoted from within. Service Technicians benefit from ongoing training, skill development, and recognition programs, creating clear pathways for advancement while working with cutting-edge automotive systems in a supportive environment.
Beyond competitive pay, technicians enjoy perks like monthly team lunches, fun activities such as ping pong tournaments, and access to community events. These aspects cultivate a vibrant workplace atmosphere that distinguishes Sonic Automotive from other regional dealerships.
Hourly wages range from $22.00 to $47.00, varying based on expertise, ASE certifications, and familiarity with luxury automotive systems. This tiered compensation rewards proficiency and incentivizes technicians to pursue ongoing professional development.
Choosing this role offers exposure to high-end vehicles, a culture emphasizing employee growth, and a dynamic team environment. The blend of advanced technical challenges and community engagement makes it an appealing option for technicians seeking both career fulfillment and local ties.
Proficiency in diagnosing complex mechanical and electrical faults, adeptness with diagnostic software, and thorough knowledge of engine and brake systems are vital. Additionally, effective communication and time management skills help meet service deadlines and enhance customer satisfaction.
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