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Senior Technical Program Manager
Fiserv
Location : Berkeley Heights, NJ, 07922
Job Type : Full Time / Part Time
Salary : $100,000.00 - $165,600.00
Date Posted : 1 December 2025
Requisition IDR-10379163Date posted11/11/2025End Date12/11/2025CityBerkeley HeightsState/RegionNew JerseyCountryUnited StatesLocation TypeOnsite
Requisition IDR-10379163
Date posted11/11/2025
End Date12/11/2025
CityBerkeley Heights
State/RegionNew Jersey
CountryUnited States
Location TypeOnsite
Senior Technical Program Manager - Advisory IAs a Senior Program Manager Professional, you will be accountable for overall project performance, including management of the project scope, budget, profitability, risk, communications, schedule, quality, resource, procurement, and stakeholders.
$100,000.00 - $165,600.00It is unlawful to discriminate against a prospective employee due to the individual's status as a veteran.
Fiserv is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, gender identity, sexual orientation, age, disability, protected veteran status, or any other category protected by law.
If you have a disability and require a reasonable accommodation in completing a job application or otherwise participating in the overall hiring process, please contact AskHR.US@fiserv.com . Please note our AskHR representatives do not have visibility to your application status. Current associates who require a workplace accommodation should refer to Fiserv’s Disability Accommodation Policy for additional information.
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Calling all innovators - find your future at Fiserv.
We're Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants and consumers to one another millions of times a day - quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we're involved. If you want to make an impact on a global scale, come make a difference at Fiserv.
Job Title
As a Senior Program Manager Professional, you will be accountable for overall project performance, including management of the project scope, budget, profitability, risk, communications, schedule, quality, resource, procurement, and stakeholders.
In this role, you will:
Coordinate and direct staff to ensure the completion of client project deliverables
Interface with clients, product owners, scrum masters and other organizational staff to coordinate project planning, scheduling, monitoring, risks, issues, and resource assignment activities
Collaborate with Implementation Specialists on client projects
Work closely with team to define and review the technical scope, requirements, deliverables (including resource effort and durations) estimates prior to presenting project plans to customers
Maintain and manage client relationship and expectations
Organize and participate in meetings with customers and project team members and ensure timely communications
Provide resolution to project issues resulting in disruption to customer activities or escalate as needed
Set deadlines, assign responsibilities and monitor and summarize project progress by preparing project status reports for upper management
Assist teams with the problem resolution to include root cause analysis, problem resolution and recommendations to senior staff
Recommend and institutionalize improvements to project execution and delivery processes
The above statements are intended only to describe the general nature of the job and should not be construed as an all-inclusive list of position responsibilities.
Basic Qualifications for Consideration:
Ability to clearly communicate with Senior Executives
Solid organizational skills including attention to detail and multitasking skills
Banking Systems background
Positive can-do attitude (but not a “yes” person)
PMP Certification
Agile experience (PMI-ACP is a plus)
Information Technology Experience
Bachelor of Science degree in the information systems or engineering field.
Minimum 8 years of experience as a project engineer or project manager, preferably in the Financial Institution or related field.
Proven leadership skills and positive customer and sales force interaction
Proven effective communication skills
Preferred Skills, Experience, and Education:
Microsoft Tools (Office, Sharepoint, Advanced MS Excel)
Project Management tools (e.g., MS Project, smartsheet)
Other: Jira, ServicePoint, Clarity. Must be able to quickly learn new technologies, platforms and architectures.
Salary Range
These pay ranges apply to employees in New Jersey and New York. Pay ranges for employees in other states may differ.
For incentive eligible associates, the successful candidate is eligible for an annual incentive opportunity which may be delivered as a mix of cash bonus and equity awards in the Company’s sole discretion.
For incentive eligible associates, the successful candidate is eligible for an annual incentive opportunity which may be delivered as a mix of cash bonus and equity awards in the Company’s sole discretion.Thank you for considering employment with Fiserv. Please:
Apply using your legal nameOur commitment to Equal Opportunity:
Note to agencies:
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Unique Suite of Solutions#FiservProudCorporate Social ResponsibilityGlobal LeadershipUnique Suite of Solutions#FiservProudBenefitsMedical, Vision and Dental Benefits
Comprehensive benefit plans to suit your unique needs
Fuel Your Life Wellness Program
Resources to elevate your well-being
401k, Employee Stock Purchase Plans and Incentives & Bonuses
When Fiserv performs well, so does your financial health
Employee Resource Groups
Celebrating inclusion in the workplace
Paid Time Away
Providing the time off to manage personal needs
Freqently Asked Questions
Senior Technical Program Managers uniquely blend advanced project leadership with deep technical insight, overseeing complex scopes and cross-team collaboration. They excel in risk management, budgeting, and aligning technology solutions with strategic business goals, setting them apart from general program coordinators or junior managers.
Progression often moves from program coordinator to senior manager, then to principal or director levels. Growth depends on mastering stakeholder communication, budget control, and technical scope management. Certifications like PMP and Agile enhance advancement opportunities within technical program management tracks.
Daily tasks include coordinating cross-functional teams, managing project timelines, resolving technical challenges, and maintaining client communication. In fintech, ensuring regulatory compliance, aligning with product owners, and mitigating risks related to financial systems are also crucial.
Berkeley Heights, NJ, benefits from proximity to New York City's financial hub, leading to a moderate but growing demand for senior technical program managers. While not as saturated as NYC, candidates face competition from local tech firms and financial institutions expanding in the region.
Certifications like PMP and PMI-ACP are highly valued in New Jersey's fintech space, reflecting expertise in both traditional and agile project methodologies. Familiarity with tools like Jira and Smartsheet further strengthens a candidate’s profile in this competitive market.
At Fiserv, balancing intricate fintech compliance requirements with technical project delivery can be demanding. Managers must navigate evolving regulations, maintain secure transaction processes, and ensure seamless integration across multiple financial platforms, all while managing stakeholder expectations.
Fiserv’s global fintech leadership fosters an environment emphasizing innovation, security, and speed. Senior Technical Program Managers must adapt to fast-paced decision cycles, collaborate across diverse teams, and drive projects that directly influence millions of daily financial transactions worldwide.
The salary typically ranges from $100,000 to $165,600 annually, reflecting factors like experience, certifications, and technical expertise. This range aligns with competitive compensation for senior technical roles within New Jersey’s fintech sector, including potential bonuses.
Berkeley Heights offers a blend of onsite collaboration with slightly less hectic urban pressure, allowing deeper stakeholder engagement. Unlike larger cities, program managers here often balance technical delivery with community-driven work culture, though expectations for fintech innovation remain high.
Experience in banking systems is highly prized in New Jersey’s fintech job market, given the concentration of financial institutions. It equips candidates with domain knowledge crucial for managing complex projects and compliance, providing a competitive advantage in securing senior program management roles.
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