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Retail Sales Associate
American Freight
Location : Livonia, MI, 48154
Job Type : Full Time
Date Posted : 1 December 2025
Retail Sales Associate
Posting Details
Job Details
Description
The Retail Sales Associate is responsible for enhancing the experience of customers and driving profitable sales by providing proactive consultative sales assistance and support to the customer, achieving department standards and goals, and performing sales-support activities to maintain a clean, in-stock, orderly, and well-merchandised sales floor for conducting sales activities. Candidate must have day, evening, and weekend availability for our Full-Time roles. We have flexible scheduling for our Part-Time openings.
The Retail Sales Associate will also:
* Identify customer needs and provide appropriate solutions using approved selling practices and guidelines
* Meet or exceed associate performance standards consistently
* Understand website navigation, and proactively leverages technology in order to facilitate the customer experience and provide customer solutions when the product is not available in the store
* Maintain current knowledge of merchandise lines; product features, benefits, and availability; and, if applicable, delivery, installation, and/or service options to respond to customer needs
* Process customer transactions in the Point of Sale system, including sales, returns, and exchanges in accordance with authorized procedures
* Complete required training in the expected timeframe, and participate in ongoing learning opportunities
* Partner with other selling and sales support associates and cashiers to provide superior customer service (i.e., locate merchandise, assist customers, answer phones and ring register)
* Perform other duties as assigned
American Freight is an equal opportunity employer. We respect diversity and accordingly are an equal opportunity employer that does not discriminate on the basis of race, color, creed, religion, national origin, ancestry, citizenship status, age, sex, gender, gender identity or expression (including transgender status), sexual orientation, marital status, veteran status, physical or mental disability, genetic information, or any other characteristic protected by applicable federal, state or local laws. Our management is dedicated to ensuring the fulfillment of this policy with respect to hiring, placement, promotion, transfer, demotion, layoff, separation, recruitment, pay and other forms of compensation, access to facilities and programs, training and general treatment during employment.
Qualifications
Skills
Behaviors
Motivations
Education
Experience
Licenses & Certifications
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
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Freqently Asked Questions
Livonia's retail sector offers steady opportunities for sales associates, though competition can vary by season. Local stores like American Freight often seek candidates with flexible schedules and customer service skills, making it beneficial to highlight availability and sales experience when applying.
While formal certifications aren't typically mandatory for retail sales associates in Michigan, having a background in customer service training or sales techniques can boost your profile. Certifications in point-of-sale systems or retail management fundamentals are increasingly valued by employers.
Mastering communication, product knowledge, and point-of-sale system operation is crucial. Additionally, being adept at identifying customer needs and providing personalized solutions enhances sales performance and customer satisfaction in retail environments.
Starting as a retail sales associate opens doors to roles like inventory control, store management, or sales training. Demonstrating leadership and consistent sales success can accelerate advancement within retail companies.
Daily tasks often include greeting customers, restocking shelves, processing transactions, and assisting with product inquiries. Maintaining an organized sales floor and collaborating with team members to meet sales goals are also key responsibilities.
American Freight provides flexible scheduling options and ongoing training to enhance sales and customer service skills. The company emphasizes teamwork and maintaining a well-merchandised environment to boost both associate growth and customer satisfaction.
Associates at American Freight enjoy an inclusive culture alongside flexible shifts, which accommodate varying availability. The company’s commitment to diversity and equal opportunity fosters a supportive workplace for career development.
Retail sales associates in Livonia typically earn between $11 and $15 per hour depending on experience and schedule flexibility. Full-time positions at companies like American Freight may offer additional benefits and incentives.
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