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Operations Supervisor 1
Convergint Technologies
Location : La Palma,CA
Job Type : Full Time
Salary : $133,300 USD
Date Posted : 1 December 2025
Operations Supervisor 1
Posting Details
Job Details
Description
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Who You Are
You have a passion for providing world-class service to customers, colleagues and communities. You are a person of integrity with a commitment to growth, accountability and delivering results. You want to join an organization with a positive culture that embraces equal opportunity and allows everyone to be the best version of themselves at work and home. You want to grow with us and deliver results as an exceptional Service Manager.
Who We Are
What you’ll do with “Our Training and Your Experience”
- Overall management and leadership of the CTC’s service business and operations activities.
- Responsibilities may include service sales and effective implementation of service sales strategies to achieve revenue growth and margin goals and maximize service delivery to achieve customer satisfaction goals.
- Coaches, councils and trains the service sales force to improve individual service selling skills.
- Develops and implements Operations strategies that improve service delivery and provide additional value to customers in a cost-effective manner.
- Performs other duties and responsibilities as requested or required.
What You’ll Need
- Excellent leadership and management skills selling and delivery of service contracts and Time and Material (T&M) service; actively seeks ways in which to act as a role model, guide, develop and mentor others within the Service Department.
- Broad based professional knowledge of security hardware, alarm and video surveillance systems, electronic security issues and safeguards.
- Excellent in Microsoft Office products, including Word, Excel, PowerPoint, and Access.
- Excellent financial analytical skills including cost control.
Company Benefits
- 10 Company Holidays and Paid Time Off starting at 13 days annually
- Fun & Laughter Day Off
- Medical, Dental & Vision Plan
- Life insurance & Disability Plan
- Wellness Program
- 401K Matching Plan
- Colleague Assistance Program
- Tuition reimbursement
- Competitive salary and compensation plan
- Vehicle reimbursement plan or company vehicle
- Corporate Social Responsibility Day
- Cell phone reimbursement (if applicable)
- Paid parental leave
Please note that this job posting includes salary information for the assigned target market range within the primary geographic region the requisition is posted. If the position is posted in multiple locations or is a remote position, the salary range may vary. Individual pay rates will, of course, vary depending on the job, department, and location, as well as the individual skills, experience, certifications, specific licenses, and education of the applicant.
Qualifications
Skills
Behaviors
Required
Functional Expert
Team Player
Detail Oriented
Leader
Motivations
Required
Ability to Make an Impact
Self-Starter
Financial
Entrepreneurial Spirit
Education
Experience
Licenses & Certifications
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
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Freqently Asked Questions
Strong leadership for an Operations Supervisor 1 in La Palma hinges on mentoring skills, financial acumen, and the ability to drive service sales growth. Emphasizing integrity and accountability is vital, especially when managing electronic security operations and guiding teams toward exceeding customer satisfaction.
Convergint Technologies' Operations Supervisor 1 role uniquely combines security systems expertise with strategic service sales leadership. Unlike generic operational roles in La Palma, this position demands hands-on coaching of sales forces and a strong focus on cost-effective service delivery, leveraging company-specific benefits and culture.
Professionals in Operations Supervisor 1 roles often progress to senior operations management or specialized roles like network or clinical operations supervision. Gaining expertise in security hardware and financial management in La Palma’s competitive market can accelerate advancement toward broader leadership responsibilities.
Yes, Convergint provides its Operations Supervisors with perks like vehicle reimbursement or company vehicles, tuition reimbursement, and wellness programs. These benefits support both professional growth and personal well-being, reflecting a commitment to a balanced work-life culture in La Palma.
La Palma's demand for Operations Supervisors is moderate but steadily growing, influenced by the region's expanding security and service industries. While competition exists, candidates with strong security systems knowledge and leadership skills enjoy favorable hiring prospects versus larger metro areas.
Operations Supervisor 1 salaries in La Palma typically range from $75,000 to $95,000 annually, reflecting local cost of living and industry standards. Compensation includes competitive pay packages, often enhanced by benefits like paid time off and 401k matching, aligning with Convergint Technologies’ offerings.
Certifications related to electronic security systems, such as NICET or CPP, are highly valued at Convergint Technologies. Given the technical nature of service delivery and sales coaching, credentials in security hardware and surveillance systems can significantly boost an applicant’s competitiveness.
Daily hurdles include balancing service contract sales with operational efficiency, mentoring the sales team to enhance performance, and managing cost controls. Navigating dynamic customer expectations while implementing strategic improvements also requires adaptability and proactive problem-solving.
Convergint fosters a culture valuing integrity, growth, and inclusivity, which deeply shapes the Operations Supervisor 1 role. This supportive environment encourages innovation and accountability, allowing supervisors to thrive while positively impacting colleagues and community engagement.
While both roles focus on service delivery and operational success, the Operations Supervisor 1 typically leads frontline teams and coaching efforts, whereas an Operations Manager has broader strategic oversight. At Convergint, supervisors emphasize hands-on leadership within service sales and operational execution.
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