The Planet Group https://cdn.haleymarketing.com/templates/63515/logos/theplanetgroup-200x200.png http://www.theplanetgroup.com http://www.theplanetgroup.com true
1455 Market St San Francisco , CA 94103 US
Compliance Operations Supervisor1455 Market St San Francisco , CA 94103 US
Posted: 11/19/2025 2025-11-19 2025-12-20 Employment Type: Contract Job Category: Procurement/Supply Chain Job Number: 641569 Is job remote?: Yes
Job Description
Procurement Operations Supervisor
Location:Remote (CST or PST)
Duration:8 Months
Pay Rate:$50-57/hr DOE
Procurement Operations Supervisor Responsibilities:
Procurement Operations Supervisor Qualifications:
Procurement Operations Supervisor
Location:Remote (CST or PST)
Duration:8 Months
Pay Rate:$50-57/hr DOE
Procurement Operations Supervisor Responsibilities:
- Team Leadership and Oversight
- Supervise and guide a team of Supplier Onboarding Procurement Analysts, providing daily direction, workload balancing, and performance feedback.
- Oversee day-to-day supplier onboarding operations to ensure accuracy, timeliness, and compliance with internal policies and external regulations.
- Monitor team adherence to SLAs, KPIs, and quality standards, proactively identifying and addressing performance gaps.
- Serve as the primary escalation point for complex supplier inquiries and issue resolution.
- Foster a culture of accountability, collaboration, and continuous improvement within the team.
- Operational Excellence and Metrics
- Maintain operational dashboards and management reports to track performance metrics, SLA compliance, and process efficiency.
- Analyze supplier onboarding trends and recommend process improvements to enhance accuracy, efficiency, and customer experience.
- Partner with leadership to establish operational targets and support strategic planning for supplier management operations.
- System and Process Management
- Lead process alignment and readiness activities for the upcoming ZIP system implementation in 2026, including system testing, data migration, and end-user training.
- Serve as a subject matter expert for supplier onboarding tools such as Certa, Oracle Cloud ERP, and the future ZIP system.
- Support change management initiatives, ensuring smooth adoption of new systems and processes across the team.
- Supplier Management and Compliance
- Ensure that supplier onboarding and maintenance activities comply with legal, ethical, and regulatory standards, including OFAC/sanctions, tax, and internal control requirements.
- Oversee supplier data accuracy, conducting periodic audits to identify risks or discrepancies.
- Collaborate cross-functionally to resolve supplier-related issues, support offboarding, and maintain accurate supplier master data.
- Stakeholder Engagement
- Act as a liaison between Procurement, Legal, Tax, Risk, and business stakeholders to resolve escalations and ensure consistent supplier management practices.
- Provide guidance and support to internal stakeholders and suppliers regarding onboarding procedures and compliance requirements.
- Represent the Supplier Management team in cross-functional meetings and initiatives.
Procurement Operations Supervisor Qualifications:
- 5+ years of experience in Procurement Operations or Supplier Management, including at least 2 years in a supervisory or lead role.
- Demonstrated experience managing operational teams in a high-volume or global environment.
- Experience working with offshore or nearshore teams in different time zones or countries.
- Strong understanding of the Source-to-Pay process and supplier lifecycle management.
- Proficiency in supplier management systems (Certa, Oracle Cloud ERP, DocuSign, Salesforce, JIRA, Tradeshift); experience with ZIP or similar workflow automation systems a plus.
- Proven ability to develop and track operational metrics, dashboards, and SLAs.
- Strong knowledge of compliance requirements including OFAC/sanctions, tax, and internal controls.
- Excellent communication, organizational, and leadership skills with the ability to manage competing priorities.
- Proactive, analytical, and solutions-oriented mindset with a focus on continuous improvement.
- Bachelor’s degree is required
Please take a moment to verify your personal information and resume are up-to-date before you apply.
Freqently Asked Questions
A Compliance Operations Supervisor plays a critical role by steering supplier onboarding teams to adhere to compliance standards and operational KPIs. Their oversight ensures supplier data accuracy, timely onboarding processes, and risk mitigation, which collectively enhance the efficiency and reliability of supplier relationships.
Familiarity with Oracle Cloud ERP and related supplier management tools enables a Compliance Operations Supervisor to streamline workflows, improve data integrity, and facilitate smoother system transitions. This expertise supports operational excellence and helps enforce compliance throughout supplier lifecycle management.
Professionals in this role often progress to higher leadership positions such as Compliance Operations Manager or Senior Compliance Manager. Their hands-on experience with regulatory adherence, team leadership, and cross-functional collaboration positions them well for strategic roles overseeing broader compliance and procurement functions.
Planet Group fosters effective remote compliance operations by leveraging digital collaboration tools and clear communication channels. The Compliance Operations Supervisor at Planet Group is empowered to manage dispersed teams, ensuring SLA adherence and compliance consistency, which aligns with the company's flexible and technology-forward culture.
Managing supplier onboarding at Planet Group involves balancing fast-paced operational demands with strict compliance requirements. Challenges include coordinating offshore teams across time zones, adapting to upcoming system implementations like the Zip platform, and maintaining high data accuracy amid regulatory complexities.
San Francisco's procurement and compliance sectors are highly dynamic, with strong demand for candidates skilled in supplier management and regulatory adherence. Competition is steep due to the city's status as a tech and business hub, requiring candidates to showcase proficiency in compliance systems and leadership in global team environments.
For Compliance Operations Supervisors in San Francisco, hourly rates typically range between $50 and $57 depending on experience. This reflects the city's higher cost of living and the specialized skills required to manage compliance and supplier operations effectively in a remote or hybrid setting.
The role emphasizes analyzing onboarding trends and implementing process enhancements to improve accuracy and efficiency. By championing change management initiatives and leveraging compliance expertise, the supervisor helps Planet Group sustain high standards and adapt quickly to regulatory updates.
Applicants with over five years of procurement operations experience, solid leadership in supervising diverse teams, and proficiency in tools like Certa and Oracle Cloud ERP are highly valued. Additionally, knowledge of OFAC sanctions and internal controls enhances candidacy by aligning with Planet Group’s compliance priorities.
Key metrics include SLA compliance rates, supplier onboarding accuracy, team productivity KPIs, and quality assurance indicators. Monitoring these allows the supervisor to identify performance gaps promptly, ensuring that supplier management meets both internal policies and external regulatory standards.
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