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1455 Market St San Francisco , CA 94103 US

Compliance Operations Supervisor

1455 Market St San Francisco , CA 94103 US

Posted: 11/19/2025 2025-11-19 2025-12-20 Employment Type: Contract Job Category: Procurement/Supply Chain Job Number: 641569 Is job remote?: Yes

Job Description



Procurement Operations Supervisor

Location:Remote (CST or PST)

Duration:8 Months

Pay Rate:$50-57/hr DOE

Procurement Operations Supervisor Responsibilities:

Procurement Operations Supervisor Qualifications:

Procurement Operations Supervisor

Location:Remote (CST or PST)

Duration:8 Months

Pay Rate:$50-57/hr DOE

Procurement Operations Supervisor Responsibilities:

  • Team Leadership and Oversight
    • Supervise and guide a team of Supplier Onboarding Procurement Analysts, providing daily direction, workload balancing, and performance feedback.
    • Oversee day-to-day supplier onboarding operations to ensure accuracy, timeliness, and compliance with internal policies and external regulations.
    • Monitor team adherence to SLAs, KPIs, and quality standards, proactively identifying and addressing performance gaps.
    • Serve as the primary escalation point for complex supplier inquiries and issue resolution.
    • Foster a culture of accountability, collaboration, and continuous improvement within the team.
  • Operational Excellence and Metrics
    • Maintain operational dashboards and management reports to track performance metrics, SLA compliance, and process efficiency.
    • Analyze supplier onboarding trends and recommend process improvements to enhance accuracy, efficiency, and customer experience.
    • Partner with leadership to establish operational targets and support strategic planning for supplier management operations.
  • System and Process Management
    • Lead process alignment and readiness activities for the upcoming ZIP system implementation in 2026, including system testing, data migration, and end-user training.
    • Serve as a subject matter expert for supplier onboarding tools such as Certa, Oracle Cloud ERP, and the future ZIP system.
    • Support change management initiatives, ensuring smooth adoption of new systems and processes across the team.
  • Supplier Management and Compliance
    • Ensure that supplier onboarding and maintenance activities comply with legal, ethical, and regulatory standards, including OFAC/sanctions, tax, and internal control requirements.
    • Oversee supplier data accuracy, conducting periodic audits to identify risks or discrepancies.
    • Collaborate cross-functionally to resolve supplier-related issues, support offboarding, and maintain accurate supplier master data.
  • Stakeholder Engagement
    • Act as a liaison between Procurement, Legal, Tax, Risk, and business stakeholders to resolve escalations and ensure consistent supplier management practices.
    • Provide guidance and support to internal stakeholders and suppliers regarding onboarding procedures and compliance requirements.
    • Represent the Supplier Management team in cross-functional meetings and initiatives.

Procurement Operations Supervisor Qualifications:

  • 5+ years of experience in Procurement Operations or Supplier Management, including at least 2 years in a supervisory or lead role.
  • Demonstrated experience managing operational teams in a high-volume or global environment.
  • Experience working with offshore or nearshore teams in different time zones or countries.
  • Strong understanding of the Source-to-Pay process and supplier lifecycle management.
  • Proficiency in supplier management systems (Certa, Oracle Cloud ERP, DocuSign, Salesforce, JIRA, Tradeshift); experience with ZIP or similar workflow automation systems a plus.
  • Proven ability to develop and track operational metrics, dashboards, and SLAs.
  • Strong knowledge of compliance requirements including OFAC/sanctions, tax, and internal controls.
  • Excellent communication, organizational, and leadership skills with the ability to manage competing priorities.
  • Proactive, analytical, and solutions-oriented mindset with a focus on continuous improvement.
  • Bachelor’s degree is required
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