Shift Supervisor
Concord, CA, US, 94520
MOD Restaurants make pizza to serve people, to contribute to a world that works for and includes everyone. We believe companies can and should be a force for good in the lives of the people they employ and the communities they serve.
Because at MOD we don’t just make pizzas. We make pizzas that make the world a better place – a world where doing the right thing has far-reaching ripples, where people are at the heart of every decision and were pizza powers possibility.
Compensation: $22.00 - $22.00 per hour plus tips.
Benefits:
- Paid Sick Time (Washington Paid Sick Leave or Seattle Sick and Safe time where applicable)
- Paid Vacation of 5 days per year, accruing at 1.54 hours per pay period
- FREE pizza, salad, and beverages
- Pet insurance
- Discounted gym membership
- Free counseling sessions
- Medical, dental and vision insurance eligibility based on hours worked
- 401(k) retirement
Summary
As a part of our Restaurants Leadership team, Shift Supervisors direct the Squad Crew to deliver amazing pizzas and salads to our guests with radical style and personalization. You set the example of what it means to serve, what it means to create a place and platform were everyone can experience pizza that is personal.
You will lead the making of pizzas for the veggie pilers, the pepperoni perfectionists, and the plant-based pioneers. Pizzas built for the carb cutters and the culinary experimentalist. Together we’re creating an experience were pizza is personal, and everyone belongs.
Over 70% of MOD Leaders are promoted internally. When we say everyone belongs it means support our employees reaching for what’s possible. United by a love of great food and good mentorship, our Squad helps each other get to where they are going.
Because at MOD; ALL PIZZAS ARE WELCOME!
Key Responsibilities
- Be an example of MOD values and behaviors and exemplify a service mindset through effective leadership
- Help create a MOD vibe that our customers expect
- Coach Shift Supervisors to keep the energy high and create a positive vibe on the shift
- Demonstrate, train and coach Squad in all methods for accomplishing store tasks
- Demonstrate knowledge of all Operational Standards and resources
- Partner with General Manager to engage the board community of our restaurant
Required Qualifications
- Minimum of 1 year of customer service or restaurant leadership
- Experience successfully leading, coaching, training, and motivating front line employees
- Ability to think strategically and act tactically
- Ability to stay calm and focused in busy restaurant operations
- Must be at least 18 years old
At our table,everyone has a place. Explore your inner pizza enthusiast and feel right at home.Apply todayto work in a restaurant that is also a social movement.
This job posting is not intended to be exhaustive. Other related duties may be assigned to meet the ongoing needs of the organization. At MOD, we believe in creating a world that works for and includes everyone. To request a reasonable accommodation to complete an application, job interview, and/or to otherwise participate in the hiring process, please contact applicantADA@modpizza.com. MOD is a fair chance employer. Los Angeles County qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act .
Nearest Major Market:San FranciscoNearest Secondary Market:OaklandJob Segment:Chef, Culinary, Operations, Hospitality
Freqently Asked Questions
In Concord’s bustling MOD SUPER FAST PIZZA locations, Shift Supervisors actively maintain high morale by coaching the squad, managing workflow efficiently, and leading by example. This ensures smooth operations even during peak hours, fostering a positive work environment that enhances customer satisfaction and team performance.
Successful Shift Supervisors at MOD embody service-minded leadership, strategic thinking, and the ability to remain calm under pressure. They inspire their team through clear communication, hands-on training, and fostering inclusivity, aligning with the company’s mission to create a welcoming atmosphere for employees and guests alike.
MOD SUPER FAST PIZZA promotes over 70% of its leaders internally, offering Shift Supervisors pathways to general management or corporate roles. Demonstrating strong leadership, operational knowledge, and commitment to company values can accelerate growth within the hospitality sector, especially in dynamic food service settings.
Concord's Shift Supervisor roles experience moderate competition, with a growing demand driven by expanding food service venues. Compared to San Francisco’s saturated hospitality market, Concord offers more accessible entry points, with local employers valuing leadership experience and community engagement highly.
Working at MOD in Concord involves balancing fast-paced pizza production with personalized guest service. Supervisors must navigate diverse dietary preferences, maintain operational standards, and foster an inclusive culture, all while adapting to local customer expectations and coordinating a motivated squad team.
MOD provides Shift Supervisors with benefits like paid sick leave, vacation accrual, free meals, pet insurance, and discounted gym memberships. Such perks reflect the company’s commitment to employee wellness, helping supervisors maintain a healthy work-life balance in a demanding restaurant environment.
Shift Supervisors at MOD SUPER FAST PIZZA in Concord earn $22.00 per hour plus tips. This competitive wage aligns with local hospitality standards and reflects the leadership responsibilities involved in managing restaurant operations and team performance.
Yes, Shift Supervisors partner with the general manager to engage the local Concord community, reinforcing MOD’s mission to be a positive social force. This role goes beyond daily operations, involving outreach and building lasting ties that enhance the brand’s community presence.
MOD values candidates with at least one year of customer service or restaurant leadership, emphasizing coaching skills and strategic thinking. Unlike some local competitors, MOD prioritizes cultural fit and the ability to foster inclusivity, aligning with their social mission and vibrant team culture.
Unlike CVS or Starbucks, MOD’s Shift Supervisors focus heavily on culinary leadership in a fast-casual pizza environment, combining food preparation oversight with coaching personalized guest experiences. This role requires balancing operational standards with a creative, community-driven vibe unique to MOD’s brand.
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