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Retail Sales Associate
American Freight
Location : Huntington Woods, MI, 48070
Job Type : Full Time
Date Posted : 2 December 2025
Retail Sales Associate
Posting Details
Job Details
Description
The Retail Sales Associate is responsible for enhancing the experience of customers and driving profitable sales by providing proactive consultative sales assistance and support to the customer, achieving department standards and goals, and performing sales-support activities to maintain a clean, in-stock, orderly, and well-merchandised sales floor for conducting sales activities. Candidate must have day, evening, and weekend availability for our Full-Time roles. We have flexible scheduling for our Part-Time openings.
The Retail Sales Associate will also:
* Identify customer needs and provide appropriate solutions using approved selling practices and guidelines
* Meet or exceed associate performance standards consistently
* Understand website navigation, and proactively leverages technology in order to facilitate the customer experience and provide customer solutions when the product is not available in the store
* Maintain current knowledge of merchandise lines; product features, benefits, and availability; and, if applicable, delivery, installation, and/or service options to respond to customer needs
* Process customer transactions in the Point of Sale system, including sales, returns, and exchanges in accordance with authorized procedures
* Complete required training in the expected timeframe, and participate in ongoing learning opportunities
* Partner with other selling and sales support associates and cashiers to provide superior customer service (i.e., locate merchandise, assist customers, answer phones and ring register)
* Perform other duties as assigned
American Freight is an equal opportunity employer. We respect diversity and accordingly are an equal opportunity employer that does not discriminate on the basis of race, color, creed, religion, national origin, ancestry, citizenship status, age, sex, gender, gender identity or expression (including transgender status), sexual orientation, marital status, veteran status, physical or mental disability, genetic information, or any other characteristic protected by applicable federal, state or local laws. Our management is dedicated to ensuring the fulfillment of this policy with respect to hiring, placement, promotion, transfer, demotion, layoff, separation, recruitment, pay and other forms of compensation, access to facilities and programs, training and general treatment during employment.
Qualifications
Skills
Behaviors
Motivations
Education
Experience
Licenses & Certifications
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
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Freqently Asked Questions
Retail sales roles in Huntington Woods often feature a more community-focused environment with potentially lower customer volume than bigger Michigan hubs like Detroit. This can allow associates to build stronger personal relationships with shoppers, enhancing customer service and tailored sales approaches.
While not always mandatory, certifications such as Retail Management Certification or Customer Service Excellence can boost an applicant’s profile in Michigan. These credentials highlight commitment and knowledge in retail operations, making candidates stand out in competitive markets like Huntington Woods.
Strong communication skills, attentiveness to customer needs, and adaptability to a fast-paced store environment are key. Additionally, proficiency with point-of-sale technologies and a proactive attitude towards merchandising significantly impact retail sales success.
Starting as a retail sales associate can open doors to roles like store supervisor, inventory manager, or merchandising coordinator. Gaining experience in customer interaction and sales strategies lays a solid foundation for upward mobility in retail operations.
Responsibilities include assisting customers with product selections, managing transactions through POS systems, restocking shelves, and ensuring the sales floor remains organized. These activities collectively support a smooth shopping experience and drive store profitability.
American Freight emphasizes flexible scheduling and a strong focus on consultative selling, providing associates opportunities to use technology for enhanced customer service. Their inclusive culture and commitment to diversity also make it a notable employer locally.
Beyond standard retail perks, American Freight offers ongoing training and promotes collaboration among sales teams. Their dedication to equal employment opportunity fosters a welcoming workplace, which can improve job satisfaction and career growth chances.
Retail sales associates in Huntington Woods typically earn between $11 and $15 per hour, depending on experience and store policies. Considering regional cost of living, this range aligns with industry standards for entry to mid-level retail positions.
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