Retail Sales Associate
Posting Details
Job Details
Description
The Retail Sales Associate is responsible for enhancing the experience of customers and driving profitable sales by providing proactive consultative sales assistance and support to the customer, achieving department standards and goals, and performing sales-support activities to maintain a clean, in-stock, orderly, and well-merchandised sales floor for conducting sales activities. Candidate must have day, evening, and weekend availability for our Full-Time roles. We have flexible scheduling for our Part-Time openings.
The Retail Sales Associate will also:
* Identify customer needs and provide appropriate solutions using approved selling practices and guidelines
* Meet or exceed associate performance standards consistently
* Understand website navigation, and proactively leverages technology in order to facilitate the customer experience and provide customer solutions when the product is not available in the store
* Maintain current knowledge of merchandise lines; product features, benefits, and availability; and, if applicable, delivery, installation, and/or service options to respond to customer needs
* Process customer transactions in the Point of Sale system, including sales, returns, and exchanges in accordance with authorized procedures
* Complete required training in the expected timeframe, and participate in ongoing learning opportunities
* Partner with other selling and sales support associates and cashiers to provide superior customer service (i.e., locate merchandise, assist customers, answer phones and ring register)
* Perform other duties as assigned
American Freight is an equal opportunity employer. We respect diversity and accordingly are an equal opportunity employer that does not discriminate on the basis of race, color, creed, religion, national origin, ancestry, citizenship status, age, sex, gender, gender identity or expression (including transgender status), sexual orientation, marital status, veteran status, physical or mental disability, genetic information, or any other characteristic protected by applicable federal, state or local laws. Our management is dedicated to ensuring the fulfillment of this policy with respect to hiring, placement, promotion, transfer, demotion, layoff, separation, recruitment, pay and other forms of compensation, access to facilities and programs, training and general treatment during employment.
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Education
Experience
Licenses & Certifications
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
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Freqently Asked Questions
Monaca's retail market often demands associates who can balance community-focused service with efficient sales tactics. Local customers value personalized attention, and understanding regional merchandise preferences is key to excelling as a Retail Sales Associate here.
Retail Sales Associates in Monaca typically see peak activity during holiday seasons and weekends. Awareness of these high-traffic times helps associates manage customer interactions effectively and contribute to meeting sales targets.
Effective communication, adaptability to technology like POS systems, and proactive problem-solving stand out as essential skills. These enable retail sales professionals to offer tailored solutions and maintain smooth store operations.
Starting in retail sales opens pathways to supervisory roles, merchandising specialists, and even store management. Gaining product knowledge and demonstrating leadership in customer service can accelerate career progression.
Daily tasks include assisting customers with product choices, maintaining an organized sales floor, processing transactions, and collaborating with team members to ensure a seamless shopping experience.
American Freight emphasizes consultative sales and technology integration in customer service, allowing associates to leverage online tools for inventory checks and enhance in-store customer engagement distinctively.
The company values associates who thrive in dynamic schedules and prioritize proactive customer support, reflecting its commitment to flexible staffing and comprehensive service across all shifts.
Retail Sales Associates in Monaca can expect hourly wages ranging from approximately $11 to $15, influenced by experience level, shift timing, and company benefits such as bonuses or commissions.
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