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Retail Sales Associate
American Freight
Location : Canton, MI, 48187
Job Type : Full Time
Date Posted : 2 December 2025
Retail Sales Associate
Posting Details
Job Details
Description
The Retail Sales Associate is responsible for enhancing the experience of customers and driving profitable sales by providing proactive consultative sales assistance and support to the customer, achieving department standards and goals, and performing sales-support activities to maintain a clean, in-stock, orderly, and well-merchandised sales floor for conducting sales activities. Candidate must have day, evening, and weekend availability for our Full-Time roles. We have flexible scheduling for our Part-Time openings.
The Retail Sales Associate will also:
* Identify customer needs and provide appropriate solutions using approved selling practices and guidelines
* Meet or exceed associate performance standards consistently
* Understand website navigation, and proactively leverages technology in order to facilitate the customer experience and provide customer solutions when the product is not available in the store
* Maintain current knowledge of merchandise lines; product features, benefits, and availability; and, if applicable, delivery, installation, and/or service options to respond to customer needs
* Process customer transactions in the Point of Sale system, including sales, returns, and exchanges in accordance with authorized procedures
* Complete required training in the expected timeframe, and participate in ongoing learning opportunities
* Partner with other selling and sales support associates and cashiers to provide superior customer service (i.e., locate merchandise, assist customers, answer phones and ring register)
* Perform other duties as assigned
American Freight is an equal opportunity employer. We respect diversity and accordingly are an equal opportunity employer that does not discriminate on the basis of race, color, creed, religion, national origin, ancestry, citizenship status, age, sex, gender, gender identity or expression (including transgender status), sexual orientation, marital status, veteran status, physical or mental disability, genetic information, or any other characteristic protected by applicable federal, state or local laws. Our management is dedicated to ensuring the fulfillment of this policy with respect to hiring, placement, promotion, transfer, demotion, layoff, separation, recruitment, pay and other forms of compensation, access to facilities and programs, training and general treatment during employment.
Qualifications
Skills
Behaviors
Motivations
Education
Experience
Licenses & Certifications
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
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Freqently Asked Questions
While formal certifications aren't mandatory for retail sales associates in Canton, MI, completing customer service or sales training programs can enhance your resume. Employers in this region value proven communication skills and product knowledge more than formal licenses, so focus on gaining practical experience and mastering in-store technologies.
Canton's retail sector sees steady demand for sales associates, but competition can vary by store size and brand. With American Freight hiring actively, candidates with flexible schedules and strong customer service skills have an advantage. Staying updated on local hiring trends and applying promptly increases your chances.
Emphasize your ability to identify customer needs, proficiency with point-of-sale systems, and experience maintaining organized sales floors. Familiarity with technology to assist customers, such as online inventory lookups, is highly valued by American Freight to enhance the shopping experience.
Yes, American Freight supports growth for retail sales associates showing dedication and strong performance. Opportunities may include shifts to supervisory roles or specialized positions like inventory management, especially if you consistently exceed sales goals and engage in ongoing training.
Retail sales associates primarily focus on direct customer engagement, sales consultations, and transaction processing, unlike broader retail associate roles that may emphasize stocking or merchandising. This position demands proactive communication and quick problem-solving to meet sales targets and customer satisfaction.
American Freight expects associates to integrate technology into sales, such as assisting customers with online navigation when products aren't in-store. Additionally, they prioritize teamwork between sales and cashiers to ensure smooth customer service, reflecting a collaborative retail environment.
Retail sales associate salaries in Canton typically range from $12 to $16 per hour, depending on experience. American Freight offers wages within this spectrum, often complemented by flexible scheduling options and potential bonuses tied to sales performance.
Positions in Canton, including at American Freight, often provide flexible scheduling to fit part-time employees' availability, including day, evening, and weekend shifts. This flexibility helps accommodate students or those balancing other commitments while gaining retail experience.
Associates leverage technology to check product availability, process sales efficiently, and guide customers through American Freight’s website for items not in stock. This tech-savvy approach helps streamline purchases and provides solutions beyond the physical inventory.
Many assume retail sales associates only handle cash registers, but at American Freight, the role includes proactive sales support, product knowledge, and maintaining merchandising standards. It’s a dynamic position requiring adaptability and customer engagement beyond simple transactions.
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