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Retail Sales Associate
American Freight
Location : Dearborn, MI, 48126
Job Type : Full Time
Date Posted : 2 December 2025
Retail Sales Associate
Posting Details
Job Details
Description
The Retail Sales Associate is responsible for enhancing the experience of customers and driving profitable sales by providing proactive consultative sales assistance and support to the customer, achieving department standards and goals, and performing sales-support activities to maintain a clean, in-stock, orderly, and well-merchandised sales floor for conducting sales activities. Candidate must have day, evening, and weekend availability for our Full-Time roles. We have flexible scheduling for our Part-Time openings.
The Retail Sales Associate will also:
* Identify customer needs and provide appropriate solutions using approved selling practices and guidelines
* Meet or exceed associate performance standards consistently
* Understand website navigation, and proactively leverages technology in order to facilitate the customer experience and provide customer solutions when the product is not available in the store
* Maintain current knowledge of merchandise lines; product features, benefits, and availability; and, if applicable, delivery, installation, and/or service options to respond to customer needs
* Process customer transactions in the Point of Sale system, including sales, returns, and exchanges in accordance with authorized procedures
* Complete required training in the expected timeframe, and participate in ongoing learning opportunities
* Partner with other selling and sales support associates and cashiers to provide superior customer service (i.e., locate merchandise, assist customers, answer phones and ring register)
* Perform other duties as assigned
American Freight is an equal opportunity employer. We respect diversity and accordingly are an equal opportunity employer that does not discriminate on the basis of race, color, creed, religion, national origin, ancestry, citizenship status, age, sex, gender, gender identity or expression (including transgender status), sexual orientation, marital status, veteran status, physical or mental disability, genetic information, or any other characteristic protected by applicable federal, state or local laws. Our management is dedicated to ensuring the fulfillment of this policy with respect to hiring, placement, promotion, transfer, demotion, layoff, separation, recruitment, pay and other forms of compensation, access to facilities and programs, training and general treatment during employment.
Qualifications
Skills
Behaviors
Motivations
Education
Experience
Licenses & Certifications
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
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Freqently Asked Questions
Dearborn's retail sector remains active, with American Freight and similar stores seeking retail sales associates frequently. Local demand often spikes during seasonal sales, making it a competitive area for job seekers aiming to join retail sales teams in Michigan.
Retail sales associates in Dearborn often navigate busy store hours, especially weekends and holidays. Adapting to diverse customer needs and managing inventory efficiently while maintaining store standards are common hurdles in this region's retail environment.
Emphasizing strong customer service, familiarity with point-of-sale systems, and flexibility in scheduling are key. Knowledge of product lines and the ability to assist customers both in-store and online enhance candidacy for retail sales roles locally.
Daily activities include greeting customers, identifying their needs, processing transactions, restocking merchandise, and maintaining a tidy sales floor. Collaboration with team members to meet sales goals and provide seamless customer experiences is also vital.
American Freight emphasizes consultative sales and proactive customer support, often integrating technology to enhance shopping. Associates benefit from flexible scheduling and a culture valuing diversity, setting it apart within the retail landscape.
This role combines traditional retail sales with tech-savvy customer assistance, including online product navigation and delivery knowledge. American Freight's commitment to equal opportunity and ongoing training adds to the associate experience locally.
Retail sales associates in Dearborn generally earn between $12 to $16 per hour, depending on experience and shift flexibility. American Freight offers competitive pay aligned with regional retail standards and opportunities for performance-based increases.
While formal certifications aren't mandatory, customer service training, familiarity with retail software, and knowledge of product categories can enhance employability. Local workshops or courses in sales techniques may also boost competitiveness.
Starting as a retail sales associate offers exposure to sales strategies, inventory management, and customer relations. With experience, one can progress to supervisory or specialized roles, leveraging skills gained on the floor for upward mobility.
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