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Retail Sales Associate
American Freight
Location : Pittsburgh, PA, 15219
Job Type : Full Time
Date Posted : 1 December 2025
Retail Sales Associate
Posting Details
Job Details
Description
The Retail Sales Associate is responsible for enhancing the experience of customers and driving profitable sales by providing proactive consultative sales assistance and support to the customer, achieving department standards and goals, and performing sales-support activities to maintain a clean, in-stock, orderly, and well-merchandised sales floor for conducting sales activities. Candidate must have day, evening, and weekend availability for our Full-Time roles. We have flexible scheduling for our Part-Time openings.
The Retail Sales Associate will also:
* Identify customer needs and provide appropriate solutions using approved selling practices and guidelines
* Meet or exceed associate performance standards consistently
* Understand website navigation, and proactively leverages technology in order to facilitate the customer experience and provide customer solutions when the product is not available in the store
* Maintain current knowledge of merchandise lines; product features, benefits, and availability; and, if applicable, delivery, installation, and/or service options to respond to customer needs
* Process customer transactions in the Point of Sale system, including sales, returns, and exchanges in accordance with authorized procedures
* Complete required training in the expected timeframe, and participate in ongoing learning opportunities
* Partner with other selling and sales support associates and cashiers to provide superior customer service (i.e., locate merchandise, assist customers, answer phones and ring register)
* Perform other duties as assigned
American Freight is an equal opportunity employer. We respect diversity and accordingly are an equal opportunity employer that does not discriminate on the basis of race, color, creed, religion, national origin, ancestry, citizenship status, age, sex, gender, gender identity or expression (including transgender status), sexual orientation, marital status, veteran status, physical or mental disability, genetic information, or any other characteristic protected by applicable federal, state or local laws. Our management is dedicated to ensuring the fulfillment of this policy with respect to hiring, placement, promotion, transfer, demotion, layoff, separation, recruitment, pay and other forms of compensation, access to facilities and programs, training and general treatment during employment.
Qualifications
Skills
Behaviors
Motivations
Education
Experience
Licenses & Certifications
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
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Freqently Asked Questions
Retail sales associates in Pittsburgh often tailor their approach to the region’s diverse shopper base, emphasizing personalized service and local product knowledge. Understanding community trends helps associates at American Freight deliver tailored solutions, enhancing customer satisfaction and boosting sales in this competitive market.
The Pittsburgh retail landscape features moderate competition with steady demand for sales associates, influenced by seasonal shopping peaks. American Freight benefits from this dynamic by offering flexible scheduling and full-time roles, accommodating local workforce availability and attracting dedicated retail sales talent.
Core skills include effective communication, product knowledge, and customer engagement strategies. Mastery of POS systems and adaptability to technology enhance efficiency. Candidates excelling at these areas often outperform in retail sales associate roles, ensuring strong customer interactions and consistent achievement of sales targets.
Retail sales roles build foundational skills in customer service and inventory management, valuable for advancement into supervisory or specialty sales positions. Persistent performance and eagerness to learn can open pathways to managerial roles or merchandising careers, expanding professional horizons within retail environments.
While formal certifications aren't mandatory, completing customer service workshops or retail management courses can enhance a candidate’s profile locally. Employers like American Freight appreciate associates who engage in continuous learning, improving their ability to meet regional consumer expectations and operational standards.
American Freight emphasizes proactive consultative sales and technology use to support customers, fostering a collaborative workplace culture. Its flexible scheduling options and focus on diversity and inclusion set it apart, offering a dynamic environment uniquely suited to retail sales associates seeking growth and community engagement.
Associates must balance customer engagement with inventory tasks, ensuring merchandise is attractively displayed and available. Handling returns and exchanges efficiently while supporting team members requires multitasking skills and adaptability, crucial in a bustling store setting like American Freight in Pittsburgh.
Retail sales associates in Pittsburgh typically earn between $11 and $15 per hour, depending on experience and store policies. American Freight’s compensation aligns competitively within this range, often complemented by benefits and performance incentives that reward dedication and customer service excellence.
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