- Carrier Sales Representative, Road US
- Houston
DSV - Global transport and logistics
In 1976, ten independent hauliers joined forces and founded DSV in Denmark. Since then, DSV has evolved to become the world's 3rd largest supplier of global solutions within transport and logistics. Today, we add value to our customers' entire supply chain by transporting, storing, packaging, re-packaging, processing and clearing all types of goods. We work every day from our many offices in more than 80 countries to ensure a steady supply of goods to production lines, outlets, stores and consumers all over the world. Our reach is global yet our presence is local and close to our customers. Read more at www.dsv.com
Location: Houston, TX
Division: Road US
Job Posting Title: Carrier Sales Representative, Road US
Time Type: Full Time
Summary
The Carrier Sales Representative plays a key role within the Road US brokerage team, responsible for sourcing, securing, and managing carrier capacity to support DSV’s freight operations. This position builds and maintains strong carrier partnerships to deliver superior service, competitive pricing, and reliable transportation solutions for our customers. The role involves daily carrier engagement, load coordination, rate negotiation, and proactive shipment tracking from pickup through final delivery to ensure accuracy, efficiency, and customer satisfaction.
Duties & Responsibilities
- Source, negotiate, and secure carriers and drivers to cover available freight in a cost-effective and service-focused manner.
- Manage daily dispatch operations, ensuring accurate communication of shipment details to carriers.
- Track and monitor shipments from pickup through delivery, providing timely updates to internal teams and customers.
- Collect and verify all carrier documentation for on-time shipment closeout and billing.
- Build, develop, and maintain long-term carrier relationships to strengthen capacity reliability and responsiveness.
- Collaborate with Account Managers to provide operational support, pricing input, and customer updates as needed.
- Assist with customer service and account management functions to ensure consistent communication and successful delivery performance.
- Stay informed on current market conditions, rate trends, and seasonal fluctuations to ensure competitive pricing.
- Generate new carrier leads and onboard qualified partners to expand DSV’s carrier network.
- Proactively identify and resolve shipment or service issues, using sound judgment and effective problem-solving.
- Perform additional duties and project work as assigned.
Qualifications
- High School diploma or equivalent required; Associate’s or Bachelor’s degree preferred.
- Minimum 1 year of experience in logistics, freight brokerage, or customer service (3+ years preferred).
- Minimum 1 year of carrier sales experience with a focus on drayage (3+ years preferred).
- Strong understanding of transportation and drayage operations, including carrier regulations and best practices.
Skills & Competencies
- Proficient in Microsoft Office Suite (Excel, Word, Teams, PowerPoint); advanced Excel skills preferred.
- Experience using Transportation Management Systems (TMS).
- Strong negotiation, persuasion, and relationship-building abilities.
- Excellent verbal and written communication skills; bilingual (English/Spanish) a plus.
- Analytical thinker with strong mathematical aptitude for pricing and rate analysis.
- Highly organized, detail-oriented, and able to manage multiple priorities in a fast-paced environment.
- Thrives under pressure and demonstrates a strong sense of urgency and accountability.
- Positive, motivated, and team-oriented with the ability to work independently and collaboratively.
- Professional phone presence and effective interpersonal communication skills.
Physical Demands
Work is primarily sedentary and performed in an office or remote setting, requiring frequent use of a computer, phone, and other standard office equipment. Some movement, such as standing, walking, or light lifting (up to 15 pounds), may be necessary to perform daily tasks or support on-site recruiting events. The role may occasionally require travel to driver terminals, job fairs, or other recruiting locations, which could involve extended periods of standing or walking. Hours may be extended or staggered to support multi-shift recruiting needs and to maintain communication with candidates across time zones. While performing the duties of this job, the employee will regularly use their hands for typing and handling documents, as well as engage in frequent talking and listening. Specific vision abilities required include close and distance vision and the ability to adjust focus.
Work Environment
While performing the duties of this job, the employee rarely is exposed to fumes or airborne particles, toxic or caustic chemicals. The noise level in the work environment is usually low to moderate. The physical demands and work environment characteristics described above are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The physical demands and work environment characteristics described above represent those typically encountered while performing the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform these essential duties.
For this position, the expected base pay is: $43,500 - $59,000 / Annual. Actual base compensation will be determined based on various factors including job-related knowledge, skills, experience, geographic location and other objective business considerations.
DSV provides a comprehensive package of health benefits including: medical, prescription, dental, vision, and life insurance, along with flexible and health spending accounts, short and long-term disability coverage, and wellness resources to support your overall well-being. In addition, our 401(k) plan offers company-matching contributions up to 5% to help you build a secure financial future. To support a healthy work-life balance, DSV also offers generous paid time off, paid holidays, and additional floating holidays.
DSV – Global transport and logistics
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Carrier Sales Representative, Road US
Nearest Major Market:Houston
Freqently Asked Questions
Houston’s logistics sector is robust, with numerous freight and carrier companies competing for talent. Carrier Sales Representatives specializing in road freight often find a dynamic environment where strong negotiation skills and local networking provide a distinct advantage amid growing demand in this transportation hub.
Managing drayage in Houston involves navigating port traffic, tight delivery schedules, and regulatory compliance. Representatives must adeptly coordinate between carriers and customers, balancing cost-efficiency with timely freight movement in this busy transportation nexus.
While formal certifications aren’t always mandatory, credentials like a Transportation Worker Identification Credential (TWIC) or endorsements related to hazardous materials handling can enhance trustworthiness. In Houston’s competitive freight market, such qualifications can open doors to premium carrier partnerships.
Typical days include sourcing and negotiating with carriers, dispatching loads, monitoring shipments from pickup to delivery, and maintaining communication with both drivers and account managers. The role demands multitasking across pricing, documentation, and problem-solving to ensure smooth freight operations.
Starting as a Carrier Sales Representative opens paths toward senior sales roles, operations management, or strategic logistics planning. Developing expertise in transportation systems and building a strong carrier network in Houston’s market enhances promotion prospects within companies like DSV.
DSV offers comprehensive health benefits including medical, dental, and vision coverage, along with a 401(k) plan featuring company matching. Paid holidays, floating holidays, and wellness resources support employees’ well-being, fostering a balanced lifestyle amidst Houston’s fast-paced logistics environment.
DSV’s global reach and local presence in Houston provide access to vast carrier networks and diverse freight volumes. This stature enables representatives to negotiate competitive rates and secure reliable transportation solutions, setting DSV apart in a crowded marketplace.
For this position, the anticipated base pay in Houston ranges between $43,500 and $59,000 annually. Actual compensation depends on experience, skills, and market conditions, reflecting competitive pay scales within Houston’s transportation and logistics sector.
Absolutely. Houston’s diverse demographic and freight network mean that fluency in both English and Spanish can enhance communication with carriers and customers. Bilingual abilities often improve negotiation outcomes and customer satisfaction in this role.
Houston’s sprawling layout makes personal vehicle use common, but major freight hubs and DSV offices are generally reachable via key highways and some public transit lines. Prospective employees often consider commute times and traffic patterns when accepting roles in this sector.
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