We’re looking for an empathetic and reliable
Evening Resident AssistantElla's HouseApply
Job SummaryWe’re looking for an empathetic and reliableResident Assistants (RA)to provide direct support to residents, maintain a welcoming and safe environment, and assist with the day-to-day operations of the residence. Responsible for creating a safe, supportive, and empowering environment for pregnant and parenting college students. The RAs will ensure consistent standards of care, and foster a welcoming, trauma-informed space. Evening shifts are available at this time.
Job ResponsibilitiesTeam Collaboration
● Attend weekly organizational meeting and/or client-focused meetings
● Document and report any incidents, resident concerns, or maintenance issues.
● Collaborate with volunteers and other staff to optimize support for residents.
● Ensure adherence to Ella’s House policies, procedures, and standards of care.
Resident Support:
● Provide trauma-informed care and emotional support to residents as needed.
● Assist with daily living tasks, including organizing baby supplies, hosting weekly “family dinner”, and light housekeeping.
● Teach and model essential life skills such as cooking, cleaning, and personal organization.
● Step in to assist with day-to-day resident needs including childcare during high-demand periods.
● Assist with resident transportation as needed.
● Address and de-escalate conflicts or urgent resident needs with professionalism and empathy.
Facility Oversight:
● Monitor and maintain cleanliness, organization, and safety of shared spaces during shifts.
● Complete daily, weekly, and monthly cleaning and organizational checklists with RAs and Residents.
● Ensure resident rooms and bathrooms meet cleanliness standards.
● Assist in inventory management by inventorying, organizing, and restocking supplies and baby boutique.
Shift Responsibilities:
● Cover designated shifts, including evenings, weekends, and overnight on-call as scheduled.
● Respond promptly to resident needs and document shift activities appropriately.
● Communicate effectively with the staff during shift handoffs.
QualificationsRequirements:
Qualifications
● Proven experience in leadership, supervision, or similar roles, ideally in residential, social work, or community service settings.
● Strong organizational, communication, and conflict-resolution skills.
● Ability to maintain professional boundaries while fostering a supportive environment.
● Commitment to trauma-informed and equitable care practices.
● Must have reliable transportation and a valid driver’s license.
● Ability to lift up to 35lbs, navigate stairs, and perform routine cleaning/organizational tasks.
● Flexibility to address overnight emergencies in collaboration with Ella’s House team.
Preferred Qualifications:
● Background in social work, education, or maternal and child health.
● Experience in residential support or nonprofit settings.
Additional InformationBenefitsCompensation:
● Government Holidays & 2 week paid vacation off
● $17-26/h depending on experience and education
● Reimbursed for expenses incurred (i.e. gas, etc.)
How to ApplyFor more information or to apply, please send your resume and a quick “about me” to elise@ellashouse.org
Details- Date Posted: October 30, 2025
- Type: Part-Time
- Job Function: Programs and Service Delivery
- Service Area: Housing
- Salary Range: $17-26/h
- Working Hours: 20h/wk
Freqently Asked Questions
Evening resident assistants provide trauma-informed care tailored to the needs of pregnant and parenting students, fostering a safe, empowering environment. Their role includes emotional support, life skills coaching, and daily assistance, ensuring residents thrive academically and personally while balancing family responsibilities.
Empathy, reliability, and strong conflict-resolution skills set evening residents apart. They must maintain professional boundaries while nurturing a trauma-informed atmosphere, manage emergencies overnight, and collaborate closely with volunteers and staff to meet diverse resident needs efficiently.
Shifts primarily cover evenings, weekends, and overnight on-call duties, requiring adaptability to overnight emergencies. In Nashville’s service sector, this schedule supports residents' round-the-clock needs, with part-time hours averaging 20 per week, fitting well for those balancing other commitments.
Yes, employees receive ongoing training emphasizing trauma-informed care and equitable support practices. This focus equips evening resident assistants with the skills needed to handle sensitive situations professionally while aligning with ella’s house’s mission and standards.
The $17-$26 hourly wage reflects competitive compensation relative to local nonprofit residential roles, factoring in experience and education. Nashville’s growing demand for supportive housing roles supports this attractive pay range, alongside benefits like paid vacation and expense reimbursement.
Nashville has a moderate but steady demand for evening resident assistants, especially within nonprofit housing programs. This reflects increased community focus on supportive housing for vulnerable populations, making it a promising market for candidates with relevant social work or community service experience.
During shifts, assistants monitor shared spaces for cleanliness and safety, assist with childcare, organize baby supplies, and help residents with daily living skills. They also document incidents and coordinate with staff during shift handoffs to maintain seamless resident support.
This position uniquely combines trauma-informed care with hands-on residential support for parenting students. Unlike general community assistants, it demands specialized skills in conflict de-escalation, emotional support, and collaboration with volunteers, tailored to a housing environment focused on mothers and babies.
Assistants must accurately record any incidents, resident concerns, or facility maintenance issues during shifts. This ensures transparency, timely resolution, and continuity of care, vital in maintaining a safe and supportive atmosphere aligned with organizational standards.
The culture fosters collaboration, empathy, and resilience, emphasizing trauma-informed practices and community impact. Staff regularly engage in team meetings and client-focused discussions, creating a supportive environment where assistants contribute meaningfully to resident well-being and organizational goals.
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