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Office Clerk
Redner's Markets Inc.
Location : Sinking Spring, PA, 19608
Job Type : Part Time
Date Posted : 1 December 2025
Office Clerk
Posting Details
Job Details
Description
POSITION TITLE: Customer Service/Service Desk
DEPARTMENT: Front End
REPORTS TO: Store Director/Bookkeeper
FLSA STATUS: Non-Exempt
JOB SUMMARY:
To provide and maintain high standards of customer service throughout the front-end operations. To supervise and direct all front-end personnel and activities.
ESSENTIAL JOB FUNCTIONS:
1) Promote customer goodwill by providing high standards of customer service.
2) Supervise and schedule activities of front-end personnel to ensure consistent application of high customer courtesy standards.
3) Maintain effective work schedules for front-end personnel to keep customer inconvenience to a minimum.
4) Enforce store policy as it relates to front end operations and assists bookkeeper with discipline of front-end associates who fail to abide by company policies and procedures.
5) Delegate responsibilities to cashiers as prescribed by store management or store bookkeeper.
6) Conduct training programs for new associates, as well as associates already on board.
7) Assist cashiers with price checks, voids, or any cash register related items.
8) Keep store management and scan coordinator informed of all pricing inaccuracies.
9) Assist customers with returned merchandise, over rings, and overcharges.
10) Approve customer checks and enforce Redner’s check cashing policies.
11) Maintain a regular cleaning schedule and overall good housekeeping of the front end.
12) Order and control front end supplies (register paper, ribbons, etc.)
13) Greet and customers and be observant of people in the store.
14) Abide by all company policies as stated in the Employee Handbook.
SUPPLEMENTAL JOB FUNCTIONS:
1) Provide for proper staffing of Service Center and provide proper training for Acting Customer Service Supervisor.
MINIMUM KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED:
1) Strong oral and written communication skills for dealing with customers, employees, and Vendors.
2) Strong analytical and mathematics skills for conducting accurate audits.
3) Must be knowledgeable in federal and state child labor laws regarding employment of individuals under the age of 18.
4) Must be able to stand upright for most of your scheduled work shift.
Qualifications
Skills
Behaviors
Motivations
Education
Experience
Licenses & Certifications
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
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Freqently Asked Questions
The Sinking Spring area sees moderate demand for office clerks, with Redner's Markets Inc. among the active employers. Job seekers may face competition from retail and administrative sectors, so highlighting customer service skills and familiarity with front-end operations can enhance your candidacy locally.
While formal certifications aren't mandatory for office clerks in Sinking Spring, credentials in basic bookkeeping, customer service, or familiarity with retail POS systems can improve employability, especially when applying to companies like Redner's Markets Inc.
Office clerks in retail, such as at Redner's Markets, often juggle tasks like supervising front-end staff, managing schedules, resolving customer issues, and maintaining operational supplies. Strong communication and multitasking skills are essential for handling these varied duties effectively.
Employers prioritize candidates with strong interpersonal communication, organizational abilities, and proficiency in handling cash register operations. Analytical skills help in auditing tasks, while knowledge of labor laws ensures compliant team management.
Starting as an office clerk opens pathways into supervisory roles, especially with experience in scheduling and staff coordination. Gaining expertise in administrative systems and customer service can lead to broader management or specialized clerical positions.
Redner's Markets emphasizes customer interaction and front-end supervision, blending clerical duties with team leadership. This dual focus means clerks often engage directly with customers while managing operational workflows, offering dynamic daily experiences.
Yes, Redner's Markets incorporates structured training programs for office clerks, focusing on customer service standards, staff scheduling, and cash register problem-solving to ensure smooth front-end operation and effective team leadership.
Office clerks in Sinking Spring generally earn between $28,000 and $34,000 annually, depending on experience and company size. Redner's Markets Inc. aligns with this range, offering competitive pay within the retail administrative sector.
Office clerks in Sinking Spring often handle a mix of customer service and supervisory tasks within smaller teams, whereas in larger cities, roles may be more segmented. This variety in Sinking Spring demands versatility and direct engagement with both staff and patrons.
Sinking Spring offers accessible commuting options, but given the retail location, having reliable transport is beneficial. Peak hours may coincide with store shifts, so planning around local traffic patterns can improve punctuality and work-life balance.
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