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Retail Sales Associate
American Freight
Location : Roseville, MI, 48066
Job Type : Full Time
Date Posted : 2 December 2025
Retail Sales Associate
Posting Details
Job Details
Description
The Retail Sales Associate is responsible for enhancing the experience of customers and driving profitable sales by providing proactive consultative sales assistance and support to the customer, achieving department standards and goals, and performing sales-support activities to maintain a clean, in-stock, orderly, and well-merchandised sales floor for conducting sales activities. Candidate must have day, evening, and weekend availability for our Full-Time roles. We have flexible scheduling for our Part-Time openings.
The Retail Sales Associate will also:
* Identify customer needs and provide appropriate solutions using approved selling practices and guidelines
* Meet or exceed associate performance standards consistently
* Understand website navigation, and proactively leverages technology in order to facilitate the customer experience and provide customer solutions when the product is not available in the store
* Maintain current knowledge of merchandise lines; product features, benefits, and availability; and, if applicable, delivery, installation, and/or service options to respond to customer needs
* Process customer transactions in the Point of Sale system, including sales, returns, and exchanges in accordance with authorized procedures
* Complete required training in the expected timeframe, and participate in ongoing learning opportunities
* Partner with other selling and sales support associates and cashiers to provide superior customer service (i.e., locate merchandise, assist customers, answer phones and ring register)
* Perform other duties as assigned
American Freight is an equal opportunity employer. We respect diversity and accordingly are an equal opportunity employer that does not discriminate on the basis of race, color, creed, religion, national origin, ancestry, citizenship status, age, sex, gender, gender identity or expression (including transgender status), sexual orientation, marital status, veteran status, physical or mental disability, genetic information, or any other characteristic protected by applicable federal, state or local laws. Our management is dedicated to ensuring the fulfillment of this policy with respect to hiring, placement, promotion, transfer, demotion, layoff, separation, recruitment, pay and other forms of compensation, access to facilities and programs, training and general treatment during employment.
Qualifications
Skills
Behaviors
Motivations
Education
Experience
Licenses & Certifications
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
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Freqently Asked Questions
Roseville’s retail sector shows moderate competition for sales associate positions, with demand influenced by local shopping centers and economic stability. Candidates with flexible schedules and strong customer service skills tend to stand out among applicants in this Michigan city.
While formal certifications aren't mandatory, Roseville employers often value training in customer relationship management and point-of-sale systems. Completing local retail workshops or customer service courses can enhance your profile for roles like those at American Freight.
Typical duties include assisting customers with product choices, managing sales transactions, maintaining merchandise displays, and collaborating with team members to create a welcoming shopping environment. Adaptability across shifts and proficiency in store technology are often key.
Yes, starting as a retail sales associate provides valuable experience in customer interaction and store operations, which can lead to supervisory or managerial positions. Developing sales skills and product knowledge is essential for career growth within retail.
Strong communication, active listening, problem-solving, and familiarity with point-of-sale technology are crucial. Additionally, the ability to multitask during busy periods and a proactive approach to meeting sales targets help associates excel.
American Freight emphasizes consultative selling combined with technology use to enhance customer experience. Associates are expected to be versatile, managing both sales and merchandising tasks, reflecting the company’s focus on teamwork and customer-centric service.
American Freight offers both full-time and part-time roles with flexible scheduling, including day, evening, and weekend shifts. This flexibility helps accommodate varied availability, which is a common consideration for retail sales associate jobs in this region.
Retail sales associates in Roseville generally earn between $11 and $15 per hour, depending on experience and shift flexibility. This aligns with Michigan’s retail pay scales and reflects entry-level to mid-level positions in local companies like American Freight.
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