Job Number: 2025-48848
Category:Research
Location: Worcester, MA
Shift:Day
Exempt/Non-Exempt:Exempt
Business Unit:UMass Chan Medical School
Department:School - Populat & Quantitive Hlth Sci - W455000
Job Type:Full-Time
Union Code:Non Union Position -W60- Non Unit Professional
Num. Openings: 1
Post Date: Nov. 6, 2025
Work Location:Hybrid
Salary Minimum:USD $48,000.00/Yr.
Salary Maximum:USD $56,000.00/Yr.
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Clinical Research Coordinator II
Job Number: 2025-48848
Category:Research
Location: Worcester, MA
Shift:Day
Exempt/Non-Exempt:Exempt
Business Unit:UMass Chan Medical School
Department:School - Populat & Quantitive Hlth Sci - W455000
Job Type:Full-Time
Union Code:Non Union Position -W60- Non Unit Professional
Num. Openings: 1
Post Date: Nov. 6, 2025
Work Location:Hybrid
Salary Minimum:USD $48,000.00/Yr.
Salary Maximum:USD $56,000.00/Yr.
POSITION SUMMARY:
Under the direction of the Principal Investigator (PI) or designee, the Clinical Research Coordinator II is responsible for independently performing delegated tasks and procedures involving human subject research. This work includes coordination of regulatory activities and aspects of collection and management of data for complex research protocols related to treatment, ancillary services, and prevention practices.
ESSENTIAL FUNCTIONS:
- Obtain consent of research participants in accordance with the IRB approved protocols and all applicable regulations including HIPAA
- Identify, schedule and/or conduct participant study visits, tests and/or interviews/telephone follow up calls
- Ensure accuracy and completion of all regulatory documentation, including local or central IRB and study data
- Conduct preliminary quality assurance reviews of study data
- Assist with financial /operational aspects of grant and contracts. May be responsible for clinical research billing review within the required timeframe
- Present study status reports related to assigned research projects
- Contribute to data presentations and Institutional Review Board (IRB) processes
- Track and maintain study related information in the data management system within the required timeframe Provide detailed written summaries from literature searches and related sources to serve as a resource for the study team and clinicians/PIs
- Contribute to the design, development, and documentation of study related data and collection tools, (e.g. questionnaires, treatment data and/or therapeutic checklists)
- Responsible for monitoring the inventory of research related supplies
- Document and collect data/ samples for research related procedures performed during participant study visits. Ensure clinicians and/or PI accurately document their study activities according to protocol.
- Monitor strict adherence to all study protocols, including all regulatory requirements adhering to appropriate federal, local and institutional guidelines. Identify and resolve issues with protocol compliance. Keep principal investigator and manager aware of any issues regarding compliance
- Comply with all safety and infection control standards appropriate to this position
- Adhere to Good Clinical Practice (GCP) guidelines and all human subject protection practices Perform other duties as required.
REQUIRED QUALIFICATIONS:
- Bachelors degree in a scientific or health related field, or equivalent experience
- 1-3 years of related experience
- Ability to travel off site locations
Bilingual (Spanish/English) Preferred
Posting Disclaimer:
This job posting outlines the primary responsibilities and qualifications for the role but is not intended to be an exhaustive list. Duties and expectations may evolve in response to the needs of the department and the broader institution.
In alignment with our commitment to pay transparency, the base salary range for this position is listed above (exclusive of benefits and retirement). At UMass Chan Medical School, final base salary offers are determined based on a combination of factors, including your skills, education, and relevant experience. We also consider internal equity to ensure fair and consistent compensation across our teams.
Please note that the range provided reflects the full base salary range for this position. Offers are typically made within the midrange to allow for future growth and development within the role.
In addition to base pay, UMass Chan offers a comprehensive Total Rewards package, which includes paid time off, medical, dental, and vision coverage, and participation in a 401(a)-retirement plan, with the option to contribute to a voluntary 403(b) plan.
UMass Chan welcomes all qualified applicants and complies with all state and federal anti-discrimination laws.
Freqently Asked Questions
A Clinical Research Coordinator II typically handles more complex protocols independently, including regulatory coordination and data management, compared to entry-level roles which often focus on supporting tasks under close supervision. This position demands 1-3 years of experience and greater autonomy in managing human subject research activities.
Advancement requires proficiency in regulatory compliance, data quality assurance, and grant management, alongside strong communication skills for liaising with principal investigators. Developing expertise in study design and bilingual abilities, especially Spanish-English, can also enhance career growth in clinical research coordination.
Daily tasks include overseeing participant consent, scheduling study visits, ensuring protocol adherence, managing regulatory documents, and conducting preliminary data reviews. Hybrid work settings at institutions like UMass Medical School may also involve off-site travel to support clinical research activities.
While not always mandatory, certifications such as Certified Clinical Research Coordinator (CCRC) are valued in Worcester's research community, enhancing compliance knowledge and employability. Local employers may also prefer candidates familiar with IRB processes and Good Clinical Practice (GCP) guidelines tailored to Massachusetts regulations.
Worcester's growing healthcare and research sectors create a moderate demand for Clinical Research Coordinators II. Candidates with bilingual skills, experience in regulatory affairs, and familiarity with hybrid work models tend to have an edge amid local competition, especially when aligned with institutions like UMass Medical School.
UMass Medical School offers a hybrid work environment combined with a comprehensive benefits package including retirement plans and healthcare coverage. The role involves collaboration with a leading academic research institution, allowing exposure to diverse, complex protocols within population and quantitative health sciences.
Navigating evolving research protocols and maintaining strict regulatory compliance in a hybrid setting can be demanding. Coordinators must keep abreast of institutional policies, manage financial aspects of grants, and ensure accurate documentation amidst a dynamic academic research environment.
The position offers a base salary ranging from $48,000 to $56,000 annually, reflecting local market standards for clinical research coordination. This range considers experience, education, and internal equity, with additional benefits including paid time off and retirement plan options enhancing total compensation.
Salary offers hinge on academic qualifications, years of relevant experience, and bilingual capabilities, which are prized in Massachusetts' diverse populations. Additionally, institutional policies at research schools like UMass Medical School and local cost of living impact compensation packages.
UMass Medical School fosters an inclusive, research-driven culture emphasizing compliance, innovation, and professional growth. Employees benefit from support for continuing education, collaboration across departments, and a commitment to ethical research practices that align with state and federal regulations.
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