Retail Sales Associate
Posting Details
Job Details
Description
The Retail Sales Associate is responsible for enhancing the experience of customers and driving profitable sales by providing proactive consultative sales assistance and support to the customer, achieving department standards and goals, and performing sales-support activities to maintain a clean, in-stock, orderly, and well-merchandised sales floor for conducting sales activities. Candidate must have day, evening, and weekend availability for our Full-Time roles. We have flexible scheduling for our Part-Time openings.
The Retail Sales Associate will also:
* Identify customer needs and provide appropriate solutions using approved selling practices and guidelines
* Meet or exceed associate performance standards consistently
* Understand website navigation, and proactively leverages technology in order to facilitate the customer experience and provide customer solutions when the product is not available in the store
* Maintain current knowledge of merchandise lines; product features, benefits, and availability; and, if applicable, delivery, installation, and/or service options to respond to customer needs
* Process customer transactions in the Point of Sale system, including sales, returns, and exchanges in accordance with authorized procedures
* Complete required training in the expected timeframe, and participate in ongoing learning opportunities
* Partner with other selling and sales support associates and cashiers to provide superior customer service (i.e., locate merchandise, assist customers, answer phones and ring register)
* Perform other duties as assigned
American Freight is an equal opportunity employer. We respect diversity and accordingly are an equal opportunity employer that does not discriminate on the basis of race, color, creed, religion, national origin, ancestry, citizenship status, age, sex, gender, gender identity or expression (including transgender status), sexual orientation, marital status, veteran status, physical or mental disability, genetic information, or any other characteristic protected by applicable federal, state or local laws. Our management is dedicated to ensuring the fulfillment of this policy with respect to hiring, placement, promotion, transfer, demotion, layoff, separation, recruitment, pay and other forms of compensation, access to facilities and programs, training and general treatment during employment.
Qualifications
Skills
Behaviors
Motivations
Education
Experience
Licenses & Certifications
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
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Freqently Asked Questions
Getzville's retail sector sees moderate competition for sales associate roles due to a mix of local stores and larger chains. Candidates with flexible hours and strong customer service skills often stand out. Staying updated on local retail trends and networking can improve your hiring chances significantly.
While formal certifications aren't mandatory for retail sales associates in Getzville, completing customer service or sales training programs can enhance your profile. Local community colleges sometimes offer relevant workshops that employers like American Freight appreciate to see on resumes.
Success in retail sales hinges on strong communication, product knowledge, and multitasking abilities. Familiarity with POS systems and adaptability to fluctuating customer demands are also key. Building rapport and problem-solving on the spot often distinguish top retail associates.
Absolutely. Many retail associates leverage their hands-on experience to move into supervisory or management roles. Demonstrating consistent sales performance and leadership potential at companies like American Freight can fast-track progression within the retail sector.
Daily tasks include assisting customers with product selections, processing transactions, restocking shelves, and maintaining store appearance. Retail associates also often collaborate with team members to ensure smooth operations and promptly address customer inquiries.
American Freight emphasizes consultative selling and proactive customer support, blending in-store expertise with technology use. Their approach values associates who can guide customers through product options and online inventory, creating a seamless buying experience.
The company seeks individuals who thrive in a customer-centric environment, show initiative during sales, and adapt well to flexible scheduling. A positive attitude paired with capability to work varied shifts aligns with their store culture and operational needs.
Retail sales associates in Getzville typically earn between $12 and $16 per hour, depending on experience and hours worked. Full-time roles at companies like American Freight may offer additional incentives or benefits that enhance overall compensation.
Yes, most retail sales associate positions in Getzville, including those at American Freight, expect availability on weekends. Flexibility with shifts helps meet customer demand during peak shopping hours and is often crucial for securing full-time hours.
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