General Manager
Oregon City, OR, US, 97045
Compensation: $55,000 - $65,000
Wage will vary based on a candidate’s qualifications, competencies, experience, geographic location.
Restaurant General Manager Benefits:
- Quarterly performance bonus program earning up to $6,000 annually.
- Paid Sick Time
- 4 Weeks of Paid Vacation
- Medical, dental and vision insurance eligibility based on hours worked
- Paid Parental Leave
- FREE pizza, salad, and beverages
- Pet insurance
- Discounted gym membership
- Free counseling sessions
- 401(k) retirement
Summary
As a General Manager, you are accountable for leading your store. This position requires a genuine love for people, business savvy, and a high level of accountability. At MOD, we focus on keeping our Flywheel spinning. Our Authentic purpose comes from developing Engaged and Inspired people, making Loyal customers, and achieving our business goals. You will provide leadership and direction for your MOD team to build and maintain the MOD experience. Your objective is to live, teach, and demonstrate MOD Pizza culture in all interactions while maintaining the profitability.
Key Responsibilities
You will spend your time in two key areas. The first is “GM Focus time”. You will coach your team, grow your own skills, make business plans, welcoming and engaging with customers. The second is “On the floor”. This is where you will be working with your Squad and delivering a great experience.
- Oversee the daily operations of the store. Drive the best possible business results and engage customer and Squad experience
- Provide leadership to the entire Squad with particular attention to the Store Coach and Shift Captains. Leading through others is key to success
- Identify opportunities to improve store performance. Review store results and develop action plans to achieve success
- Engage your Squad in solving problems and successfully achieving your store’s goals
- Partner with peers and those in leadership and ask for what you need to be successful
- Maintain staffing levels through proactive talent recruitment and selection processes
- Build and sustain community relationships
- Utilize forecasts and the current labor model to distribute staffing and schedules. Execute all training programs to new and existing Squad
- Overall accountability for cleanliness and food safety within the store
- Hold Squad accountable for their performance and demonstrate a growth mindset for ongoing development
- Celebrate the wins with your Squad
- Manage store inventory levels and ensure supplies are ordered, received, processed and labeled.
- Maintain accurate, secure, and timely cash management
- Communicate effectively to ensure Squad are aware of upcoming initiatives
- Track, report, and or fix facilities issues
MOD values are demonstrated when you:
- Embrace change and seek to learn and improve every day. It’s not perfection, it’s a commitment to progress
- Focus on finding the solution, not dwelling on the problem
- Be generous with your time. Show patience and grace when answering questions and be of service to others
- Express appreciation for the generosity of others
- Show compassion, understanding, and willingness to support others without judgment
- Play a role in creating a safe environment for all customers and squad members
- Demonstrate and embody MOD culture and standards
Required Qualifications
- 2 years of General Manager experience in a restaurant
- Tenacious spirit and demonstrating pride and sense of ownership for a business
- Proven success training, developing, and leading teams
- Experience ordering, receiving, and controlling inventory within a food service environment
- Must obtain a food safety certification and/or alcohol beverage certification within 30 days of your start date
- Must be at least 21 years old
Preferred Qualifications
- College Education in Business or Related Field may substitute a portion of required experience
- Strong written and verbal communication skills
Physical Requirements
As a member of our Squad, you must have the ability to work in an open kitchen environment, rotating between front and back of house. This requires walking, bending, twisting, reaching, stooping, kneeling, crouching, carrying, pushing and pulling, and in general handling or moving objects weighing up to fifty pounds. You must also have the ability to operate hand-held appliances, sharp knives, and various kitchen equipment including but not limited to the industrial can opener, dough press, industrial dishwasher, very hot oven, etc. Depending on the location, you may need to go up and down stairs and/or use an elevator. You must also have the ability to communicate and exchange information quickly in English with Squad members and others.
Working Conditions
At our table,everyone has a place. Explore your inner pizza enthusiast and feel right at home.Apply todayto leader a fast casual restaurant that is also a social movement.
This job posting is not intended to be exhaustive. Other related duties may be assigned to meet the ongoing needs of the organization. At MOD, we believe in creating a world that works for and includes everyone. To request a reasonable accommodation to complete an application, job interview, and/or to otherwise participate in the hiring process, please contact applicantADA@modpizza.com.
Nearest Major Market:Portland OregonJob Segment:Kitchen, Food Service, Hospitality
Freqently Asked Questions
Strong interpersonal skills combined with business acumen are vital for a General Manager in fast-casual dining. Being able to inspire teams, manage operations efficiently, and embody company culture creates a productive environment that drives customer satisfaction and profitability.
In Oregon City, General Managers often balance community engagement with operational duties more intimately than in larger cities. The role blends close-knit team leadership with local market adaptation, allowing for more personalized customer relationships and tailored staffing strategies.
Daily hurdles include juggling staffing schedules, maintaining food safety standards, managing inventory accurately, and fostering team motivation. The dynamic fast-paced environment demands quick problem-solving and an ability to adapt while keeping the MOD culture front and center.
Food safety certification is typically essential, with alcohol beverage certification sometimes required within the first month. Oregon’s regulations emphasize compliance, so staying current on health codes and leadership training can enhance job performance and legal adherence.
While Portland offers a larger pool of candidates and establishments, Oregon City presents a moderately competitive arena with fewer but highly committed applicants. This dynamic sometimes allows for quicker hiring decisions but also necessitates offering compelling benefits to attract top talent.
Candidates can anticipate earnings between $55,000 and $65,000 annually, reflecting experience and skill level. This range aligns with local market rates for restaurant management, supplemented by bonuses and comprehensive benefits that enhance the overall compensation package.
MOD SUPER FAST PIZZA emphasizes a culture of growth and community, integrating perks like free food, pet insurance, and paid parental leave. The focus on leadership development and team engagement distinguishes it from typical fast-casual managerial roles.
Starting as a General Manager here opens pathways to regional leadership roles or corporate positions. The company’s dedication to talent growth and leadership coaching supports advancement, especially for those demonstrating a strong commitment to the brand’s values and operational excellence.
Yes, the organization provides quarterly performance bonuses, counseling services, and training programs, fostering a supportive environment. These resources help managers balance operational demands while nurturing personal and professional development.
Managers actively build and sustain local relationships, creating community ties that enhance customer loyalty and brand presence. This community focus aligns with MOD’s mission to be more than a restaurant, fostering a social movement through engagement.
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