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Retail Sales Associate
American Freight
Location : Farmington, MI, 48335
Job Type : Full Time
Date Posted : 2 December 2025
Retail Sales Associate
Posting Details
Job Details
Description
The Retail Sales Associate is responsible for enhancing the experience of customers and driving profitable sales by providing proactive consultative sales assistance and support to the customer, achieving department standards and goals, and performing sales-support activities to maintain a clean, in-stock, orderly, and well-merchandised sales floor for conducting sales activities. Candidate must have day, evening, and weekend availability for our Full-Time roles. We have flexible scheduling for our Part-Time openings.
The Retail Sales Associate will also:
* Identify customer needs and provide appropriate solutions using approved selling practices and guidelines
* Meet or exceed associate performance standards consistently
* Understand website navigation, and proactively leverages technology in order to facilitate the customer experience and provide customer solutions when the product is not available in the store
* Maintain current knowledge of merchandise lines; product features, benefits, and availability; and, if applicable, delivery, installation, and/or service options to respond to customer needs
* Process customer transactions in the Point of Sale system, including sales, returns, and exchanges in accordance with authorized procedures
* Complete required training in the expected timeframe, and participate in ongoing learning opportunities
* Partner with other selling and sales support associates and cashiers to provide superior customer service (i.e., locate merchandise, assist customers, answer phones and ring register)
* Perform other duties as assigned
American Freight is an equal opportunity employer. We respect diversity and accordingly are an equal opportunity employer that does not discriminate on the basis of race, color, creed, religion, national origin, ancestry, citizenship status, age, sex, gender, gender identity or expression (including transgender status), sexual orientation, marital status, veteran status, physical or mental disability, genetic information, or any other characteristic protected by applicable federal, state or local laws. Our management is dedicated to ensuring the fulfillment of this policy with respect to hiring, placement, promotion, transfer, demotion, layoff, separation, recruitment, pay and other forms of compensation, access to facilities and programs, training and general treatment during employment.
Qualifications
Skills
Behaviors
Motivations
Education
Experience
Licenses & Certifications
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
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Freqently Asked Questions
Retail sales associates in Farmington often blend in-store interpersonal skills with tech-savvy approaches, like navigating online inventory. This hybrid skill set enhances customer experience by quickly finding solutions, even when products aren’t physically available, reflecting evolving retail expectations in Michigan’s market.
Farmington’s retail sector shows steady demand for sales associates due to its suburban consumer base and proximity to Detroit. American Freight benefits from this by recruiting associates who can manage diverse customer needs and adapt to fluctuating weekend and evening schedules prevalent in this community.
A retail sales associate in Michigan’s furniture stores typically engages customers by identifying needs, demonstrating product benefits, and managing transactions. Maintaining showroom appearance and collaborating with team members to handle deliveries or installations are also key, ensuring a seamless sales process tailored to local customer preferences.
Strong communication, adaptability to digital sales tools, and product knowledge are essential for growth at American Freight. Demonstrating reliability in peak hours and mastering consultative selling can open opportunities for supervisory roles or specialized positions in retail operations.
While formal certifications aren’t mandatory, completing customer service and point-of-sale system training can boost employability. Familiarity with inventory software and basic sales techniques recognized in Michigan’s retail sector further elevate a candidate’s profile.
American Freight emphasizes a consultative sales approach combined with flexible scheduling to accommodate local workforce needs. Their focus on product knowledge and teamwork creates a supportive environment distinct from competitors, aligning with community values and customer expectations in Farmington.
Associates at American Freight often deal with high-volume sales periods and diverse customer inquiries about furniture features, delivery, and installation. Balancing stock management with customer service in a fast-paced setting requires multitasking skills and patience tailored to the store’s mid-market clientele.
Retail sales associates in Farmington typically earn between $11 and $15 per hour, depending on experience. American Freight offers competitive wages within this range, often complemented by performance incentives, reflecting fair compensation aligned with local retail industry standards.
Given peak shopping times on weekends and evenings, availability during these periods is crucial. American Freight values associates who can work flexible hours, ensuring consistent customer support and maintaining sales floor quality during high-traffic times.
American Freight supports internal growth through training and performance recognition. Retail sales associates showing strong sales skills and leadership potential can progress to supervisory or operations roles, benefiting from the company’s commitment to employee development in Farmington’s retail market.
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