Retail Sales Associate
Posting Details
Job Details
Description
The Retail Sales Associate is responsible for enhancing the experience of customers and driving profitable sales by providing proactive consultative sales assistance and support to the customer, achieving department standards and goals, and performing sales-support activities to maintain a clean, in-stock, orderly, and well-merchandised sales floor for conducting sales activities. Candidate must have day, evening, and weekend availability for our Full-Time roles. We have flexible scheduling for our Part-Time openings.
The Retail Sales Associate will also:
* Identify customer needs and provide appropriate solutions using approved selling practices and guidelines
* Meet or exceed associate performance standards consistently
* Understand website navigation, and proactively leverages technology in order to facilitate the customer experience and provide customer solutions when the product is not available in the store
* Maintain current knowledge of merchandise lines; product features, benefits, and availability; and, if applicable, delivery, installation, and/or service options to respond to customer needs
* Process customer transactions in the Point of Sale system, including sales, returns, and exchanges in accordance with authorized procedures
* Complete required training in the expected timeframe, and participate in ongoing learning opportunities
* Partner with other selling and sales support associates and cashiers to provide superior customer service (i.e., locate merchandise, assist customers, answer phones and ring register)
* Perform other duties as assigned
American Freight is an equal opportunity employer. We respect diversity and accordingly are an equal opportunity employer that does not discriminate on the basis of race, color, creed, religion, national origin, ancestry, citizenship status, age, sex, gender, gender identity or expression (including transgender status), sexual orientation, marital status, veteran status, physical or mental disability, genetic information, or any other characteristic protected by applicable federal, state or local laws. Our management is dedicated to ensuring the fulfillment of this policy with respect to hiring, placement, promotion, transfer, demotion, layoff, separation, recruitment, pay and other forms of compensation, access to facilities and programs, training and general treatment during employment.
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Education
Experience
Licenses & Certifications
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
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Freqently Asked Questions
Retail Sales Associates in Finleyville often juggle shifts that include daytime, evenings, and weekends to meet customer flow. Flexibility is key, especially with American Freight’s blend of full and part-time roles, allowing associates to accommodate both peak hours and personal commitments effectively.
Success in retail sales here hinges on strong communication, familiarity with point-of-sale systems, and the ability to understand customer needs quickly. Local buyers appreciate associates who can offer personalized recommendations, manage inventory knowledgeably, and maintain a well-organized sales floor.
Retail sales roles in Finleyville, including those at American Freight, often serve as stepping stones to supervisory or management positions. Demonstrating consistent sales performance, customer service excellence, and learning agility can open doors to expanded responsibilities and higher compensation.
American Freight emphasizes consultative selling paired with technology savvy, encouraging associates to leverage online tools to assist customers. This integration enhances the shopping experience beyond traditional retail, setting it apart from competitors in the Finleyville area.
Yes, American Freight offers structured training programs aimed at timely completion to ensure associates stay current on merchandise features, benefits, and service options. Continuous learning supports associates in delivering informed, confident customer assistance.
Retail Sales Associates in Finleyville generally earn between $11 and $15 per hour, depending on experience and schedule flexibility. American Freight’s pay aligns competitively with local retail standards, often complemented by potential bonuses tied to sales performance.
Finleyville’s retail sector sees steady demand for versatile sales associates, especially those comfortable with technology and flexible hours. Employers like American Freight value candidates who can navigate both in-person and online customer service channels effectively.
Finleyville’s relatively moderate cost of living means retail salaries stretch further here than in major urban centers. Candidates often find that compensation packages from employers like American Freight offer a balanced approach considering local expenses and job market competitiveness.
Expect a mix of consultative engagements where understanding customer needs drives sales. Associates often assist with product selections, answer detailed questions about features, and facilitate transactions ensuring smooth exchanges or returns to enhance satisfaction.
Team collaboration is crucial at American Freight, where retail sales associates partner closely with cashiers and support staff. This synergy helps maintain an organized sales floor, manage inventory efficiently, and create a seamless customer experience even during peak shopping times.
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