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Retail Sales Associate
American Freight
Location : Sanborn, NY, 14132
Job Type : Full Time
Date Posted : 2 December 2025
Retail Sales Associate
Posting Details
Job Details
Description
The Retail Sales Associate is responsible for enhancing the experience of customers and driving profitable sales by providing proactive consultative sales assistance and support to the customer, achieving department standards and goals, and performing sales-support activities to maintain a clean, in-stock, orderly, and well-merchandised sales floor for conducting sales activities. Candidate must have day, evening, and weekend availability for our Full-Time roles. We have flexible scheduling for our Part-Time openings.
The Retail Sales Associate will also:
* Identify customer needs and provide appropriate solutions using approved selling practices and guidelines
* Meet or exceed associate performance standards consistently
* Understand website navigation, and proactively leverages technology in order to facilitate the customer experience and provide customer solutions when the product is not available in the store
* Maintain current knowledge of merchandise lines; product features, benefits, and availability; and, if applicable, delivery, installation, and/or service options to respond to customer needs
* Process customer transactions in the Point of Sale system, including sales, returns, and exchanges in accordance with authorized procedures
* Complete required training in the expected timeframe, and participate in ongoing learning opportunities
* Partner with other selling and sales support associates and cashiers to provide superior customer service (i.e., locate merchandise, assist customers, answer phones and ring register)
* Perform other duties as assigned
American Freight is an equal opportunity employer. We respect diversity and accordingly are an equal opportunity employer that does not discriminate on the basis of race, color, creed, religion, national origin, ancestry, citizenship status, age, sex, gender, gender identity or expression (including transgender status), sexual orientation, marital status, veteran status, physical or mental disability, genetic information, or any other characteristic protected by applicable federal, state or local laws. Our management is dedicated to ensuring the fulfillment of this policy with respect to hiring, placement, promotion, transfer, demotion, layoff, separation, recruitment, pay and other forms of compensation, access to facilities and programs, training and general treatment during employment.
Qualifications
Skills
Behaviors
Motivations
Education
Experience
Licenses & Certifications
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
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Freqently Asked Questions
In Sanborn, NY, Retail Sales Associates often encounter a diverse customer base with specific regional preferences. Understanding local shopping habits helps tailor solutions effectively, enhancing customer satisfaction. The community-oriented environment also encourages building repeat clientele through personalized service, which is crucial for success in this area.
Retail sales associates in smaller towns such as Sanborn deal with tighter-knit communities where word-of-mouth greatly influences business. Unlike big cities, associates may handle broader responsibilities, including merchandising and inventory, enhancing multi-tasking skills. However, fewer foot traffic opportunities mean maximizing each customer interaction becomes essential.
Top-performing Retail Sales Associates excel in active listening, product knowledge, and adaptability. They anticipate customer needs, utilize point-of-sale systems efficiently, and maintain a well-organized sales floor. Strong communication combined with technology use, like navigating online inventory, sets them apart in delivering seamless shopping experiences.
Starting as a retail sales associate opens pathways to supervisory roles, inventory management, or specialized sales positions. Gaining expertise in customer relations and store operations can lead to opportunities in retail management or corporate sales departments, especially in retail-driven companies emphasizing internal promotion.
American Freight offers flexible scheduling options for part-time roles and requires availability for full-time positions including evenings and weekends. This approach respects diverse employee needs, enabling associates to balance personal commitments while maintaining consistent store support in Sanborn's retail environment.
Yes, American Freight provides structured training designed to enhance product knowledge, sales techniques, and customer service skills. Continuous learning opportunities ensure associates stay updated on merchandise features and technology tools, equipping them to meet performance standards effectively.
Retail Sales Associates in Sanborn, NY generally earn between $12 and $16 per hour, reflecting local living costs and retail market demand. This range is competitive compared to nearby cities, balancing affordable wage standards with the cost of living in this region.
American Freight emphasizes consultative selling combined with technology use to assist customers when products are unavailable on-site. The role also integrates merchandising and teamwork more deeply, creating a dynamic environment distinct from traditional retail sales jobs in New York's competitive landscape.
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