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Retail Sales Associate
American Freight
Location : Oak Park, MI, 48237
Job Type : Full Time
Date Posted : 2 December 2025
Retail Sales Associate
Posting Details
Job Details
Description
The Retail Sales Associate is responsible for enhancing the experience of customers and driving profitable sales by providing proactive consultative sales assistance and support to the customer, achieving department standards and goals, and performing sales-support activities to maintain a clean, in-stock, orderly, and well-merchandised sales floor for conducting sales activities. Candidate must have day, evening, and weekend availability for our Full-Time roles. We have flexible scheduling for our Part-Time openings.
The Retail Sales Associate will also:
* Identify customer needs and provide appropriate solutions using approved selling practices and guidelines
* Meet or exceed associate performance standards consistently
* Understand website navigation, and proactively leverages technology in order to facilitate the customer experience and provide customer solutions when the product is not available in the store
* Maintain current knowledge of merchandise lines; product features, benefits, and availability; and, if applicable, delivery, installation, and/or service options to respond to customer needs
* Process customer transactions in the Point of Sale system, including sales, returns, and exchanges in accordance with authorized procedures
* Complete required training in the expected timeframe, and participate in ongoing learning opportunities
* Partner with other selling and sales support associates and cashiers to provide superior customer service (i.e., locate merchandise, assist customers, answer phones and ring register)
* Perform other duties as assigned
American Freight is an equal opportunity employer. We respect diversity and accordingly are an equal opportunity employer that does not discriminate on the basis of race, color, creed, religion, national origin, ancestry, citizenship status, age, sex, gender, gender identity or expression (including transgender status), sexual orientation, marital status, veteran status, physical or mental disability, genetic information, or any other characteristic protected by applicable federal, state or local laws. Our management is dedicated to ensuring the fulfillment of this policy with respect to hiring, placement, promotion, transfer, demotion, layoff, separation, recruitment, pay and other forms of compensation, access to facilities and programs, training and general treatment during employment.
Qualifications
Skills
Behaviors
Motivations
Education
Experience
Licenses & Certifications
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
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Freqently Asked Questions
In Oak Park, MI, top-performing retail sales associates excel in proactive customer engagement, product knowledge, and the ability to navigate sales technology effectively. Strong communication and multitasking skills help meet dynamic store demands, making these attributes crucial for thriving in retail sales roles locally.
Retail associates often grow into supervisory or specialist roles by sharpening sales techniques and leadership abilities. Gaining experience at American Freight or similar retailers in Oak Park can open doors to management positions or specialized roles like inventory control or merchandising, enhancing career longevity.
This position entails more than just ringing up sales—it includes maintaining a tidy and well-stocked sales floor, assisting customers with tailored solutions, processing returns smoothly, and collaborating with team members to enhance the overall shopping experience in fast-paced retail environments.
Oak Park's retail sector has shown steady demand for sales associates, especially in furniture and home goods stores like American Freight. Employers often seek candidates with flexible availability to cover peak shopping hours, reflecting a competitive but opportunity-rich local job market.
American Freight emphasizes consultative sales and technology use to assist customers even when items aren't physically present. Their flexible scheduling and commitment to diversity foster a supportive work environment, distinguishing their retail sales roles from more traditional Michigan retail outlets.
Associates at American Freight engage customers through solution-focused conversations, leveraging product knowledge and digital tools. This proactive sales style requires adaptability and tech-savviness, ensuring associates can meet customer needs effectively even when inventory is offsite.
Retail sales associates in Oak Park typically earn between $11 and $15 per hour, depending on experience and store policies. American Freight's competitive pay aligns with regional standards, often supplemented by performance incentives and opportunities for wage growth with tenure.
While previous retail experience can be advantageous, American Freight values enthusiasm and customer service aptitude equally. Training programs help new hires adapt quickly, making the role accessible to motivated individuals aiming to start or grow their retail careers.
Associates use company-approved digital systems to navigate the website and locate products at other locations or online. This approach ensures customers receive timely solutions, balancing in-store service with e-commerce support to maintain satisfaction.
Oak Park's suburban setting means many associates rely on personal vehicles or public transportation, which can vary in convenience. Planning for rush hour traffic and flexible scheduling options offered by employers like American Freight helps mitigate commute-related stress.
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