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Retail Sales Associate
American Freight
Location : Fraser, MI, 48026
Job Type : Full Time
Date Posted : 2 December 2025
Retail Sales Associate
Posting Details
Job Details
Description
The Retail Sales Associate is responsible for enhancing the experience of customers and driving profitable sales by providing proactive consultative sales assistance and support to the customer, achieving department standards and goals, and performing sales-support activities to maintain a clean, in-stock, orderly, and well-merchandised sales floor for conducting sales activities. Candidate must have day, evening, and weekend availability for our Full-Time roles. We have flexible scheduling for our Part-Time openings.
The Retail Sales Associate will also:
* Identify customer needs and provide appropriate solutions using approved selling practices and guidelines
* Meet or exceed associate performance standards consistently
* Understand website navigation, and proactively leverages technology in order to facilitate the customer experience and provide customer solutions when the product is not available in the store
* Maintain current knowledge of merchandise lines; product features, benefits, and availability; and, if applicable, delivery, installation, and/or service options to respond to customer needs
* Process customer transactions in the Point of Sale system, including sales, returns, and exchanges in accordance with authorized procedures
* Complete required training in the expected timeframe, and participate in ongoing learning opportunities
* Partner with other selling and sales support associates and cashiers to provide superior customer service (i.e., locate merchandise, assist customers, answer phones and ring register)
* Perform other duties as assigned
American Freight is an equal opportunity employer. We respect diversity and accordingly are an equal opportunity employer that does not discriminate on the basis of race, color, creed, religion, national origin, ancestry, citizenship status, age, sex, gender, gender identity or expression (including transgender status), sexual orientation, marital status, veteran status, physical or mental disability, genetic information, or any other characteristic protected by applicable federal, state or local laws. Our management is dedicated to ensuring the fulfillment of this policy with respect to hiring, placement, promotion, transfer, demotion, layoff, separation, recruitment, pay and other forms of compensation, access to facilities and programs, training and general treatment during employment.
Qualifications
Skills
Behaviors
Motivations
Education
Experience
Licenses & Certifications
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
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Freqently Asked Questions
In Fraser, MI, Retail Sales Associates often adapt to a community-focused approach, fostering friendly, personalized customer service. This local dynamic encourages associates to build trust and offer tailored product advice, enhancing the shopping experience while driving sales within American Freight's retail environment.
Retail sales jobs in Fraser typically require flexibility, including day, evening, and weekend shifts. Due to local shopping patterns and store hours at American Freight, associates benefit from open availability to meet peak demand, with part-time options offering some schedule adaptability.
Strong communication, product knowledge, and customer engagement skills are paramount for retail sales careers across the US. Being tech-savvy, especially with point-of-sale systems and online inventory tools, enhances performance, enabling associates to assist customers effectively and boost sales outcomes.
Top retail sales associates demonstrate proactive problem-solving, consistent goal achievement, and teamwork, along with mastery of merchandising and customer service technologies. These qualities not only meet but often exceed sales targets, making candidates stand out in the crowded retail job market.
Retail sales professionals can progress into supervisory or management roles, inventory control, or specialized sales consulting. Gaining expertise in customer relations and operational systems at companies like American Freight can open doors to higher responsibility and increased earnings.
American Freight emphasizes a consultative sales approach, encouraging associates to proactively solve customer needs. Their commitment to diversity and inclusive hiring practices shapes a supportive environment where associates contribute to a well-merchandised, customer-friendly store atmosphere.
The company offers structured training programs and continuous learning opportunities, enabling sales associates to stay current with product knowledge and sales techniques. This investment ensures employees can confidently assist customers and adapt to evolving retail technologies.
Retail Sales Associates in Fraser, MI generally earn between $11 and $14 per hour, reflecting local living costs and retail market standards. This range is competitive with similar Midwestern markets but may be lower than metropolitan areas like NYC or California due to regional economic variations.
Competition in Fraser's retail sector is moderate, with many candidates vying for part-time and full-time roles. Tailoring applications to highlight customer service experience, availability flexibility, and familiarity with retail technology can significantly boost prospects.
While not mandatory, completing customer service certifications or retail management courses recognized in Michigan can strengthen a candidate's profile. Such credentials signal commitment and expertise, often valued by employers like American Freight seeking skilled sales associates.
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