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Retail Sales Associate
American Freight
Location : Export, PA, 15632
Job Type : Full Time
Date Posted : 2 December 2025
Retail Sales Associate
Posting Details
Job Details
Description
The Retail Sales Associate is responsible for enhancing the experience of customers and driving profitable sales by providing proactive consultative sales assistance and support to the customer, achieving department standards and goals, and performing sales-support activities to maintain a clean, in-stock, orderly, and well-merchandised sales floor for conducting sales activities. Candidate must have day, evening, and weekend availability for our Full-Time roles. We have flexible scheduling for our Part-Time openings.
The Retail Sales Associate will also:
* Identify customer needs and provide appropriate solutions using approved selling practices and guidelines
* Meet or exceed associate performance standards consistently
* Understand website navigation, and proactively leverages technology in order to facilitate the customer experience and provide customer solutions when the product is not available in the store
* Maintain current knowledge of merchandise lines; product features, benefits, and availability; and, if applicable, delivery, installation, and/or service options to respond to customer needs
* Process customer transactions in the Point of Sale system, including sales, returns, and exchanges in accordance with authorized procedures
* Complete required training in the expected timeframe, and participate in ongoing learning opportunities
* Partner with other selling and sales support associates and cashiers to provide superior customer service (i.e., locate merchandise, assist customers, answer phones and ring register)
* Perform other duties as assigned
American Freight is an equal opportunity employer. We respect diversity and accordingly are an equal opportunity employer that does not discriminate on the basis of race, color, creed, religion, national origin, ancestry, citizenship status, age, sex, gender, gender identity or expression (including transgender status), sexual orientation, marital status, veteran status, physical or mental disability, genetic information, or any other characteristic protected by applicable federal, state or local laws. Our management is dedicated to ensuring the fulfillment of this policy with respect to hiring, placement, promotion, transfer, demotion, layoff, separation, recruitment, pay and other forms of compensation, access to facilities and programs, training and general treatment during employment.
Qualifications
Skills
Behaviors
Motivations
Education
Experience
Licenses & Certifications
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
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Freqently Asked Questions
In Export, PA, retail sales associates often use in-store technology to check inventory across locations or online platforms. They guide customers to alternative items or arrange for delivery, ensuring a smooth experience despite stock limitations, which is vital for maintaining customer satisfaction in a competitive retail market.
Evening and weekend shifts at American Freight can bring a faster pace with varying customer volumes. Associates need to stay alert for restocking needs and provide consistent service during peak times, balancing multitasking between sales and maintaining an organized, appealing sales floor.
Strong communication, product knowledge, and familiarity with point-of-sale systems stand out. Additionally, adaptability to diverse customer needs and proficiency in using technology to facilitate sales are highly valued across Pennsylvania's retail landscape.
While formal certifications aren’t mandatory, completing customer service or retail sales training programs can enhance prospects. Familiarity with inventory management software or safety compliance courses often adds value, especially in retail hubs like Export, PA.
American Freight offers pathways such as team lead or department supervisor roles for those excelling in sales and customer service. Continuous learning and demonstrating leadership in store operations can accelerate advancement within this retail chain.
American Freight emphasizes proactive consultative sales, encouraging associates to deeply understand customer needs and offer tailored solutions. Compared to other retailers, this role blends technology use with personalized service to enhance the buying experience uniquely.
The company provides comprehensive training on its point-of-sale system, ensuring associates can process sales, returns, and exchanges with accuracy. Supportive teamwork and clear procedures help maintain transaction flow, reducing wait times and boosting customer satisfaction.
Retail sales associates in Export, PA typically earn between $11 to $14 per hour depending on experience and hours. Full-time roles at retailers like American Freight may also include benefits, contributing to overall compensation beyond base pay.
Export, PA experiences moderate demand for retail associates due to its suburban location and retail presence. Compared to larger cities like Pittsburgh, competition might be less intense, but roles still require strong customer service skills to meet local shopper expectations.
Export's community-oriented atmosphere fosters a friendly, team-based environment at stores like American Freight. Associates often engage with repeat local customers, making relationship-building and personalized service key elements of the work culture there.
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