Center Operations Manager I
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Want to be a part of something exciting? At Octapharma Plasma you can channel your passion for helping others into a medical career that is fast-paced and personally and professionally rewarding.
We own and operate plasma collection centers throughout the United States. Our services are critical to the development of life-saving patient therapies utilized by thousands of patients all over the world. Octapharma Plasma is a subsidiary of one of the world’s largest plasma products manufacturers, Octapharma AG, a Switzerland-based company that has been committed to patient care and medical innovation for over 30 years. Octapharma employs over 5,000 people and has biopharmaceutical experience in 70 countries worldwide.
Center Operations Manager I
This Is What You’ll Do :
- Responsible for providing feedback for comprehensive employee performance evaluations, performance improvement plans, individual development plans and corrective actions as applicable.
- Collaborates on employment decisions to include hiring, promotions, demotions, and terminations that strategically align with both employee and business needs.
- Nurtures robust and positive culture within the donor center, exemplifying core values.
- Assists in employee relations investigations.
- Exercises the role of a Designated Trainer with a focus on conducting thorough on-the-job and certification training for both new and existing employees, diligently ensuring alignment with regulatory requirements and standards. Required to assess learners’ progress, and to adapt your teaching methods to meet their learning needs.
- Oversees the performance of preventive maintenance of donor center equipment to ensure that the equipment is well-maintained and in good working order.
- Identify opportunities for process optimization and contribute to the development of best practices.
- Regularly conducts thorough area walkthroughs, demonstrating a consistent and visible presence in production zones.
- Facilitates optimal productivity in production areas by providing necessary assistance as required.
- Collaborates and supports marketing and advertising initiatives, collaborating with relevant corporate departments to pinpoint and implement essential enhancements.
- Assists with schedule and payroll records to optimize the efficient allocation of employee hours.
- Performs other related duties as assigned.
This Is Who You Are:
- A natural leader who displays strong character and integrity
- People person extending to a diverse group of individuals and demographics
- Outgoing, personable, energetic, and enthusiastic
- Excited to teach, learn, and advance with a growing organization
- Self-motivated and willing to assume the initiative
- Attentive, Organized, Multi-tasking, Problem solver
- Profession appearance and demeanor
- Strong communication, organizational, planning skills.
- Excellent written, verbal, and interpersonal communication skills.
- Demonstrated proficiency with Microsoft Office.
This Is What It Takes:
- Trained in all production areas.
- High School Diploma, or equivalent (GED) with 12 months applicable experience
- Up to 1 year of operations and/or process management/supervisory experience preferred.
- Up to 1 year of people management preferred including recruiting, training, etc.
- Ability to function effectively in a fast-paced environment with frequent interruptions required.
- Experience working in a highly regulated industry preferred.
- Effective communication and organizational skills required.
- Ability to work daytime and evening hours, weekends, holidays, extended shifts and periodically after hours.
Do Satisfying Work. Earn Real Rewards and Benefits.
We’re widely known and respected for our benefits and for leadership that is supportive and hands-on.
- Formal training
- Outstanding plans for medical, dental, and vision insurance
- Health savings account (HSA)
- Tuition Reimbursement
- Employee assistance program (EAP)
- Wellness program
- 401 (k) retirement plan
- Paid time off
- Company-paid holidays
- Personal time
More About Octapharma Plasma, Inc.
Interested? Learn more online and apply now at:
octapharmaplasma.com
INNER SATISFACTION.
OUTSTANDING IMPACT.
Qualifications
Skills
Behaviors
Motivations
Education
Experience
Licenses & Certifications
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
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Freqently Asked Questions
Columbus has a growing demand for center operations managers, especially in healthcare and manufacturing sectors. Candidates with hands-on leadership experience and regulatory knowledge tend to stand out, given the city's evolving industry landscape and increasing investment in operational efficiency.
Certifications like Lean Six Sigma or healthcare operations management certificates can enhance a candidate’s profile in Columbus. Employers in regulated plasma collection environments often prefer managers trained in compliance standards and quality control to meet stringent industry requirements.
Key skills include team leadership, process optimization, and regulatory compliance. Candidates should demonstrate strong communication, multitasking, and problem-solving abilities tailored to fast-paced, patient-focused environments, which are essential for success as a Center Operations I manager.
This position uniquely combines people management, equipment oversight, and regulatory training within a plasma center setting. Unlike general operations roles, it demands a blend of healthcare compliance knowledge and hands-on leadership to ensure both donor safety and operational efficiency.
Octapharma prioritizes integrity, effective communication, and enthusiasm for team development. The role calls for a personable leader who can inspire diverse teams while navigating complex regulatory environments, driving both employee growth and center success.
Octapharma emphasizes structured training and mentorship, offering pathways from entry-level leadership to senior operations roles. The company’s focus on professional growth includes exposure to process improvements and cross-department collaboration, enriching managerial expertise.
In Columbus, salaries for Center Operations Manager I positions typically range from $50,000 to $65,000 annually, depending on experience and certifications. This aligns with local industry standards for managerial roles within regulated healthcare operations.
Managers at Octapharma actively foster a positive, inclusive environment by modeling core values and encouraging open communication. Their leadership directly impacts employee morale and donor experience, crucial for maintaining a productive and compliant center atmosphere.
Day-to-day hurdles often include balancing staff scheduling, ensuring equipment functionality, and addressing compliance concerns promptly. Managers must adapt quickly to fluctuating donor volumes while maintaining high-quality service and regulatory standards.
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