Jobloria
Retail Sales Associate
American Freight
Location : Pleasant Ridge, MI, 48069
Job Type : Full Time
Date Posted : 2 December 2025
Retail Sales Associate
Posting Details
Job Details
Description
The Retail Sales Associate is responsible for enhancing the experience of customers and driving profitable sales by providing proactive consultative sales assistance and support to the customer, achieving department standards and goals, and performing sales-support activities to maintain a clean, in-stock, orderly, and well-merchandised sales floor for conducting sales activities. Candidate must have day, evening, and weekend availability for our Full-Time roles. We have flexible scheduling for our Part-Time openings.
The Retail Sales Associate will also:
* Identify customer needs and provide appropriate solutions using approved selling practices and guidelines
* Meet or exceed associate performance standards consistently
* Understand website navigation, and proactively leverages technology in order to facilitate the customer experience and provide customer solutions when the product is not available in the store
* Maintain current knowledge of merchandise lines; product features, benefits, and availability; and, if applicable, delivery, installation, and/or service options to respond to customer needs
* Process customer transactions in the Point of Sale system, including sales, returns, and exchanges in accordance with authorized procedures
* Complete required training in the expected timeframe, and participate in ongoing learning opportunities
* Partner with other selling and sales support associates and cashiers to provide superior customer service (i.e., locate merchandise, assist customers, answer phones and ring register)
* Perform other duties as assigned
American Freight is an equal opportunity employer. We respect diversity and accordingly are an equal opportunity employer that does not discriminate on the basis of race, color, creed, religion, national origin, ancestry, citizenship status, age, sex, gender, gender identity or expression (including transgender status), sexual orientation, marital status, veteran status, physical or mental disability, genetic information, or any other characteristic protected by applicable federal, state or local laws. Our management is dedicated to ensuring the fulfillment of this policy with respect to hiring, placement, promotion, transfer, demotion, layoff, separation, recruitment, pay and other forms of compensation, access to facilities and programs, training and general treatment during employment.
Qualifications
Skills
Behaviors
Motivations
Education
Experience
Licenses & Certifications
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
You are using an unsupported browser.
Freqently Asked Questions
In Pleasant Ridge, retail sales associates excel by blending strong communication, product knowledge, and adaptability to varying customer needs. Familiarity with point-of-sale systems and a proactive approach to merchandising also enhance performance, setting candidates apart in this competitive local market.
Retail sales associates primarily focus on direct customer engagement, providing personalized product advice and closing sales. Unlike stock-focused roles, they balance sales targets with maintaining an inviting sales floor, which demands multitasking between assisting customers and operational duties.
Starting as a retail sales associate, individuals often advance into supervisory positions, such as floor manager or department lead. Gaining expertise in sales metrics and customer service, along with mastering inventory management, can open doors to roles in retail operations or corporate merchandising.
American Freight's emphasis on consultative sales means associates need to quickly identify customer needs and suggest tailored solutions. The store’s product range and fluctuating inventory require associates to be tech-savvy and nimble, especially when navigating online stock for in-store customers.
American Freight prioritizes diversity and equal opportunity in its hiring, fostering an inclusive environment. Their flexible scheduling options and comprehensive training programs distinguish them, appealing to candidates seeking growth and work-life balance in retail.
Pleasant Ridge offers moderate competition for retail sales roles, influenced by local retail density and seasonal demand. Job seekers benefit from tailoring resumes to highlight customer service skills and flexibility, as employers often value adaptability to varied shifts.
Retail sales associates in Pleasant Ridge typically earn between $11 to $15 per hour, depending on experience and store policies. American Freight’s compensation aligns competitively within this range, often supplemented by performance incentives and employee discounts.
Technology at American Freight streamlines inventory tracking and customer transactions, enabling associates to offer real-time product availability and faster checkout experiences. Familiarity with digital tools helps associates deliver personalized service and efficiently manage sales floor operations.
Flexibility for weekend and evening shifts is crucial at American Freight, reflecting peak customer traffic periods. Associates with adaptable schedules are highly valued, as they contribute to consistent service levels and help meet store sales goals during busy times.
While formal certifications aren’t mandatory, completing courses in customer service excellence or retail management can boost employability. In Michigan, familiarity with state labor laws and safety protocols is advantageous, reflecting a candidate’s commitment to professional standards.
Troy, MIPopular Searches for Retail Sales Associate