Fire Alarm Service Technician 2 - Birmingham, AL
Posting Details
Job Details
Description
Convergint is looking for a full-time, enthusiastic, results driven and forward-thinking Fire Service Specialist to join our amazing culture. In this role, you will be responsible for installing, programming, servicing and testing of new and upgraded fire alarm systems. As a Fire Service Specialist, you are a part of a dynamic team that allows you to grow as Convergint grows.
For information about how we use your personal information, please see our Colleague & Applicant Privacy Notice, available on convergint.com/careers.
Who You Are
You have a passion for providing world-class service to customers, colleagues and communities. You are a person of integrity with a commitment to growth, accountability and delivering results. You want to join an organization with a positive culture that embraces equal opportunity and allows everyone to be the best version of themselves at work and home. You want to grow with us and deliver results as an exceptional Fire Service Specialist.
Who We Are
With 20-years of proven growth and exceptional performance, our mission is to be our customer’s best service provider. We realize the importance of diversity in achieving that goal. Our company was built upon a solid foundation of 10 Values and Beliefs which drive our unmatched culture, making us the #1 global, serviced-based systems integrator in the industry. We take great pride in protecting the lives and assets of our customers and their communities with the solutions we provide.
What you’ll do with “Our Training and Your Experience”
- Convergint's greatest strength is our people! Every colleague is encouraged to participate in our Recruit Awesome People program, helping us grow Convergint by promoting our colleague-first culture and referring top talent to the Talent Acquisition Team and hiring managers.
- Act as “our customer’s best service provider” at all times thereby ensuring Convergint is the customer’s first choice for service.
- Assist in the testing, programming and commissioning of fire alarm and life safety systems.
- Assist in the servicing of fire alarm and life safety systems.
- Read and interpret blueprints, diagrams, submittals, specifications, software/systems, programing of Fire Alarm Systems, schematics and operational/product manuals.
- Execute all work in accordance with local and national codes, general best practices as well as company health and safety policies and procedures.
Act as our customers best service provider at all times thereby ensuring Convergint Technologies is the first choice for service.
Communicate and work with the other team members consistently to improve overall operations of the Convergint Technology Center, and company.
Keep up to date and informed on all company policies.
Present a professional image of Convergint Technologies at all times in appearance and behavior.
What You’ll Need
- Exceptional customer focus and ability to work under pressure; ability to maintain awareness of, and seek to meet the needs and wants of the customer without being prompted.
- Solid technical skills and/or experience related to fire alarm systems, and/or electronic security systems.
- Solid programming skills and proven ability to troubleshoot problems and look for solutions.
- Solid mechanical and electrical aptitude (e.g. works with a variety of hand and power tools such as drill, screwdriver, wire stripper, hacksaw, crimper).
- A valid driver’s license with a clean driving record.
- Ability to travel locally to jobsites on a regular basis. Minimal overnight travel may be required.
Company Benefits
Convergint fosters a supportive, accessible, and inclusive environment in which all individuals are able to realize their maximum potential within the company. We offer a variety of programs and exceptional benefits:
- 10 Company Holidays and Paid Time Off starting at 13 days annually
- Fun & Laughter Day Off
- Medical, Dental & Vision Plan
- Life insurance & Disability Plan
- Wellness Program
- 401K Matching Plan
- Colleague Assistance Program
- Tuition reimbursement
- Competitive salary and compensation plan
- Vehicle reimbursement plan or company vehicle
- Corporate Social Responsibility Day
- Cell phone reimbursement (if applicable)
- Paid parental leave
Requirements:
Education: High School Diploma
Minimum Experience: 3-5 years, trade school or equivalent experience.
NICET 2 Certification in Fire Alarm
Programming experience with Edwards Systems
Preferred Experience: (but not required): EST 3 or EST 4 and/or Special Hazards, Associates degree in Electronic technology, Instrumentation, 2 years of hands on experience in the commercial/industrial/low voltage/electrical industry.
Convergint is an Equal Opportunity Employer.
Visit our Convergint careers site to learn more about the company and the exciting opportunities available.
Qualifications
Skills
Behaviors
Motivations
Education
Experience
Licenses & Certifications
Required
Drive Not CDL
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
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Freqently Asked Questions
Candidates should have 3-5 years in fire alarm or electronic security systems, including programming and troubleshooting skills with systems like Edwards. Mechanical aptitude with tools such as wire strippers and drills is crucial to handle installation and servicing effectively.
Unlike entry-level positions, this role demands advanced programming proficiency, NICET Level 2 certification, and the ability to interpret complex blueprints. It involves more independence in servicing, testing, and commissioning life safety systems with minimal supervision.
Yes, Convergint fosters a culture of professional development where technicians can expand their skills, earn certifications like EST 3 or 4, and potentially advance into supervisory or specialized technical roles within fire and life safety systems.
Absolutely, most fire alarm technician positions in Birmingham, including this one at Convergint, require a valid driver's license and regular travel to local job sites. Maintaining a clean driving record ensures safety and reliability during service calls.
Based on current market trends, salaries for this position typically range between $50,000 and $65,000 annually, depending on experience and certifications. Benefits like vehicle reimbursement and paid time off enhance the overall compensation package.
Convergint emphasizes a collaborative culture with ongoing training, safety protocols adherence, and a supportive environment. Technicians receive comprehensive benefits, vehicle or mileage reimbursement, and access to programs like tuition reimbursement and wellness initiatives.
Convergint’s strong focus on customer-first service, inclusive culture, and its status as a global systems integrator set it apart. Technicians benefit from structured growth pathways and work on cutting-edge fire alarm and life safety technologies.
Birmingham has a steady need for qualified fire alarm technicians due to ongoing commercial and industrial development. Skilled professionals with NICET certifications and programming experience are particularly sought after in this market.
Yes, technicians must strictly follow Alabama’s fire safety regulations and national codes when installing and servicing systems. Staying updated on state-specific standards is essential to ensure compliance and maintain safety.
Certifications such as EST 3 or EST 4, special hazards training, and an associate degree in electronic technology can strengthen a technician’s expertise, making them more competitive for advanced roles within Convergint’s fire safety teams.
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