Center Operations Manager II
Posting Details
Job Details
Description
How to Maximize
Join an industry leader.
Want to be a part of something exciting? At Octapharma Plasma you can channel your passion for helping others into a medical career that is fast-paced and personally and professionally rewarding.
We own and operate plasma collection centers throughout the United States. Our services are critical to the development of life-saving patient therapies utilized by thousands of patients all over the world. Octapharma Plasma is a subsidiary of one of the world’s largest plasma products manufacturers, Octapharma AG, a Switzerland-based company that has been committed to patient care and medical innovation for over 30 years. Octapharma employs over 5,000 people and has biopharmaceutical experience in 70 countries worldwide.
Center Operations Manager II
This Is What You’ll Do:
- Maintains a thorough understanding of and ensures total operation is compliant with state and
federal regulations (e.g., FDA approved Standard Operating Procedures, OSHA, CLIA, and GMP)
to maintain the highest production standards and ensure facility compliance. - Assists in hosting internal and external inspections conducted by regulatory agencies and
customers - Collaborates in quality improvement initiatives to enhance operational efficiency and product
quality. - Collaborates with relevant departments to implement corrective and preventive actions (CAPA) to
address identified issues. - Responsible for mitigating and resolving safety concerns.
- Oversees the performance of preventive maintenance of donor center equipment to ensure that
the equipment is well-maintained and in good working order. - Prepares product shipments and ensures compliance per Standard Operating Procedures.
- Assists with achieving targeted production in quantity and quality as well as optimizing operational cost to meet and exceed targeted objectives to include
inventory management. - Responsible for providing feedback for comprehensive employee performance evaluations,
performance improvement plans, individual development plans and corrective actions as
applicable. - Collaborates on employment decisions to include hiring, promotions, demotions, and terminations
that strategically align with both employee and business needs. - Regularly conducts thorough area walkthroughs, demonstrating a consistent and visible presence
in production zones. - Assists with schedule and payroll records to optimize the efficient allocation of employee hours.
- Assists with the coordination of staff and leadership meetings to enhance efficiencies and
productivity. - Performs other related duties as assigned.
This Is Who You Are:
- Nurtures robust and positive culture within the donor center, exemplifying core values.
- Facilitates optimal productivity in production areas by providing necessary assistance as required.
- Cultivates a positive and respectful rapport with donors, fostering retention, referrals, and growth.
- Promotes Safety, Health, and Environment Policies & Procedures. Ensure safety training and
safety practices are implemented and followed within the center. - Strong communication, organizational skills.
- Excellent written, verbal, and interpersonal communication skills required.
This Is What it Takes:
- Trained in all production areas.
- Bachelor’s Degree preferred. Other combinations of education and experience may be
considered. - 1-3 years of operations and/or process management/supervisory experience preferred
- 1-3 years of people management required including recruiting, training, etc.
- Ability to function effectively in a fast-paced environment with frequent interruptions required.
- Background in financial management and/or budgeting preferred.
- Ability to work daytime and evening hours, weekends, holidays, extended shifts and periodically
after hours.
Do Satisfying Work. Earn Real Rewards and Benefits.
We’re widely known and respected for our benefits and for leadership that is supportive and hands-on.
- Formal training
- Outstanding plans for medical, dental, and vision insurance
- Health savings account (HSA)
- Tuition Reimbursement
- Employee assistance program (EAP)
- Wellness program
- 401 (k) retirement plan
- Paid time off
- Company-paid holidays
- Personal time
More About Octapharma Plasma, Inc.
With donation centers and team members throughout the U.S., Octapharma Plasma, Inc. collects plasma to create life-saving medicines for patients worldwide. We are growing at an impressive pace, and so is the positive impact of our work. Our community relies on teamwork, compassion, and expertise to get things done the right way, while making a meaningful difference in the lives we touch.
Interested? Learn more online and apply now at:
octapharmaplasma.com
INNER SATISFACTION.
OUTSTANDING IMPACT.
Qualifications
Skills
Behaviors
Motivations
Education
Experience
Licenses & Certifications
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
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Freqently Asked Questions
In Houston, a Center Operations Manager II should be well-versed in FDA regulations, OSHA standards, CLIA, and GMP guidelines. Familiarity with these certifications ensures compliance in plasma collection centers, safeguarding product quality and operational integrity within the highly regulated biopharmaceutical environment.
Unlike entry-level positions, the Center Operations Manager II role demands strategic decision-making, staff performance evaluations, and coordination of quality improvement initiatives. This seniority level requires balancing operational compliance with team management to drive both production efficiency and regulatory adherence.
Navigating overlapping regulations like FDA, OSHA, CLIA, and GMP requires meticulous process oversight and proactive corrective actions. Challenges often include coordinating internal audits, handling inspections, and ensuring staff adherence, all while maintaining continuous plasma production without compromising safety or quality.
Houston's status as a biopharma hub fuels a steady demand for Center Operations Managers II, driven by numerous plasma centers and healthcare facilities. Compared to cities like Dallas or Austin, Houston offers more opportunities due to its larger healthcare infrastructure and concentration of plasma collection operations.
Houston centers emphasize diversity, teamwork, and community engagement, reflecting the city’s multicultural environment. Adapting to this culture means fostering inclusive communication, supporting safety initiatives, and encouraging donor rapport to enhance retention and referral rates within the center.
At Octapharma Plasma, advancing from Center Operations Manager II can lead to regional management or corporate leadership roles. The company's global presence and investment in training provide pathways to specialize in quality assurance, regulatory compliance, or operational strategy within the plasma and biopharmaceutical sectors.
Octapharma Plasma invests in its managers by offering formal training programs, tuition reimbursement, and wellness initiatives. These resources empower Center Operations Manager II employees to enhance operational expertise and leadership skills, fostering a rewarding career in the plasma collection industry.
Octapharma’s focus on plasma collection and life-saving therapies places unique regulatory and quality demands on the Center Operations Manager II. This role combines strict compliance oversight with donor-centered culture building, distinguishing it from broader healthcare operations management jobs in Houston.
For a Center Operations Manager II in Houston’s plasma sector, competitive salaries typically range between $65,000 and $85,000 annually. This reflects the specialized regulatory knowledge, supervisory experience, and operational expertise required in this fast-paced, compliance-driven environment.
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