Retail Sales Associate
Posting Details
Job Details
Description
The Retail Sales Associate is responsible for enhancing the experience of customers and driving profitable sales by providing proactive consultative sales assistance and support to the customer, achieving department standards and goals, and performing sales-support activities to maintain a clean, in-stock, orderly, and well-merchandised sales floor for conducting sales activities. Candidate must have day, evening, and weekend availability for our Full-Time roles. We have flexible scheduling for our Part-Time openings.
The Retail Sales Associate will also:
* Identify customer needs and provide appropriate solutions using approved selling practices and guidelines
* Meet or exceed associate performance standards consistently
* Understand website navigation, and proactively leverages technology in order to facilitate the customer experience and provide customer solutions when the product is not available in the store
* Maintain current knowledge of merchandise lines; product features, benefits, and availability; and, if applicable, delivery, installation, and/or service options to respond to customer needs
* Process customer transactions in the Point of Sale system, including sales, returns, and exchanges in accordance with authorized procedures
* Complete required training in the expected timeframe, and participate in ongoing learning opportunities
* Partner with other selling and sales support associates and cashiers to provide superior customer service (i.e., locate merchandise, assist customers, answer phones and ring register)
* Perform other duties as assigned
American Freight is an equal opportunity employer. We respect diversity and accordingly are an equal opportunity employer that does not discriminate on the basis of race, color, creed, religion, national origin, ancestry, citizenship status, age, sex, gender, gender identity or expression (including transgender status), sexual orientation, marital status, veteran status, physical or mental disability, genetic information, or any other characteristic protected by applicable federal, state or local laws. Our management is dedicated to ensuring the fulfillment of this policy with respect to hiring, placement, promotion, transfer, demotion, layoff, separation, recruitment, pay and other forms of compensation, access to facilities and programs, training and general treatment during employment.
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Motivations
Education
Experience
Licenses & Certifications
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
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Freqently Asked Questions
Success in retail sales depends on strong communication skills, customer service aptitude, and adaptability. Familiarity with POS systems, product knowledge, and the ability to anticipate client needs significantly boost performance in this dynamic role.
Daily tasks often include engaging customers, managing inventory displays, processing transactions, and collaborating with team members to maintain a seamless shopping experience. Responsiveness to customer inquiries and upkeep of merchandise presentation are also key components.
Retail sales roles often serve as gateways to supervisory or management positions within store operations. Developing expertise in sales strategies and customer relations can pave the way to roles like department lead, store manager, or specialized retail consultant.
At American Freight, associates are encouraged to utilize technology to enhance customer experiences, participate in continuous training, and contribute to a diverse, inclusive work environment, reflecting the brand's commitment to both product excellence and employee development.
American Freight emphasizes proactive sales support, flexibility in scheduling, and a collaborative spirit. Candidates who demonstrate dedication to customer satisfaction and adaptability to fast-paced retail settings tend to thrive within their teams.
Retail Sales Associates in Savannah generally earn between $10 to $14 per hour, depending on experience and shift flexibility. This range aligns with regional retail standards, factoring in cost of living and competitive local hiring trends.
Savannah's retail sector experiences steady demand, especially in furniture and home goods stores like American Freight. Seasonal peaks and weekend shifts often increase hiring activity, presenting ample opportunities for both part-time and full-time positions.
While formal certifications aren’t mandatory, familiarity with point-of-sale technology and customer service training can enhance employability. Local employers may value experience with merchandise management systems and effective communication skills.
In Savannah, retail work often demands flexibility, including weekend and evening hours, reflecting local shopping patterns. Employers like American Freight offer adaptable scheduling to balance associates' availability with customer traffic peaks.
American Freight focuses on leveraging technology to assist customers, maintaining a well-merchandised sales floor, and fostering a diverse workplace. This approach encourages associates to combine traditional sales techniques with modern tools to maximize customer satisfaction.
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