Retail Sales Associate
Posting Details
Job Details
Description
The Retail Sales Associate is responsible for enhancing the experience of customers and driving profitable sales by providing proactive consultative sales assistance and support to the customer, achieving department standards and goals, and performing sales-support activities to maintain a clean, in-stock, orderly, and well-merchandised sales floor for conducting sales activities. Candidate must have day, evening, and weekend availability for our Full-Time roles. We have flexible scheduling for our Part-Time openings.
The Retail Sales Associate will also:
* Identify customer needs and provide appropriate solutions using approved selling practices and guidelines
* Meet or exceed associate performance standards consistently
* Understand website navigation, and proactively leverages technology in order to facilitate the customer experience and provide customer solutions when the product is not available in the store
* Maintain current knowledge of merchandise lines; product features, benefits, and availability; and, if applicable, delivery, installation, and/or service options to respond to customer needs
* Process customer transactions in the Point of Sale system, including sales, returns, and exchanges in accordance with authorized procedures
* Complete required training in the expected timeframe, and participate in ongoing learning opportunities
* Partner with other selling and sales support associates and cashiers to provide superior customer service (i.e., locate merchandise, assist customers, answer phones and ring register)
* Perform other duties as assigned
American Freight is an equal opportunity employer. We respect diversity and accordingly are an equal opportunity employer that does not discriminate on the basis of race, color, creed, religion, national origin, ancestry, citizenship status, age, sex, gender, gender identity or expression (including transgender status), sexual orientation, marital status, veteran status, physical or mental disability, genetic information, or any other characteristic protected by applicable federal, state or local laws. Our management is dedicated to ensuring the fulfillment of this policy with respect to hiring, placement, promotion, transfer, demotion, layoff, separation, recruitment, pay and other forms of compensation, access to facilities and programs, training and general treatment during employment.
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Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
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Freqently Asked Questions
Success as a Retail Sales associate in Alpharetta requires strong communication, customer service aptitude, and product knowledge. Familiarity with POS systems and an ability to multitask during busy retail hours enhances performance in this fast-paced environment.
Retail Sales positions in Alpharetta often reflect the local demographic's preference for home goods and furniture, requiring associates to understand product features deeply and offer tailored recommendations, boosting customer satisfaction and sales.
Entry-level retail sales associates in Alpharetta can progress to supervisory roles or specialize in inventory management and merchandising with experience, supported by training programs that emphasize leadership and customer engagement skills.
American Freight invests in comprehensive training for Retail Sales associates, focusing on product lines, customer interaction, and technology use, ensuring employees can confidently navigate the sales floor and assist customers effectively.
Yes, American Freight emphasizes proactive sales support and teamwork, expecting associates to maintain an orderly sales floor while leveraging digital tools to assist customers, reflecting its commitment to a superior shopping experience.
Retail Sales associates in Alpharetta generally earn between $11 to $15 per hour, depending on experience and hours worked. Full-time roles may include benefits, making the overall compensation competitive within the regional retail sector.
Alpharetta's retail market is moderately competitive, with steady demand for sales associates due to the area's growing population and retail expansion. Candidates with flexible availability and strong customer service skills have an advantage.
Daily responsibilities include assisting customers with product choices, processing transactions, restocking inventory, maintaining a clean sales floor, and collaborating with team members to meet sales targets and enhance the shopping experience.
At American Freight, Retail Sales associates are encouraged to engage proactively, using consultative selling techniques and technology to find solutions even if products aren't physically in-store, fostering trust and repeat business.
Retail Sales associate positions provide valuable experience in communication, problem-solving, and sales strategies. They offer flexible scheduling and opportunities for advancement, making them a strong entry point into retail careers.
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